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Options/opinions on where to purchase the EVO 4G LTE

I have never actually had to pay a deductible with Sprint insurance.

I've also never had them take my phone for anything longer than a couple of hours.

When I've gotten a replacement phone I did not have to turn my current phone in until the replacement was ready for pickup.

Maybe I've just been lucky??
 
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I have never actually had to pay a deductible with Sprint insurance.

I've also never had them take my phone for anything longer than a couple of hours.

When I've gotten a replacement phone I did not have to turn my current phone in until the replacement was ready for pickup.

Maybe I've just been lucky??

No your not lucky, Sprint will fix and replace anything that's not your fault. I.e. the battery being bad, the phone restarts it's self, the screen not responsive...etc! But if you get water damage, crack your screen or lose your phone, you will have to go through Insurion (Insurance company) and a deductible WILL be paid!
 
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I have never actually had to pay a deductible with Sprint insurance.

I've also never had them take my phone for anything longer than a couple of hours.

When I've gotten a replacement phone I did not have to turn my current phone in until the replacement was ready for pickup.

Maybe I've just been lucky??

Same exact experience I've had. Never been any issues receiving a replacement.
 
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My insurance with Sprint has been $7. Per mo and have nothing but good experiences. EVO got GB update hdmi out went crazy. I got a replacement that day. When EVO got Google voice microphone bug. I got a same day replacement again within a couple of hours. No fees.

It's now $8, this change has been an effect for quiet some time now! This is true, if you look at a few post above I was telling wubbie075 that "Sprint will fix and replace anything that's not your fault. I.e. the battery being bad, the phone restarts it's self, the screen not responsive...etc! But if you get water damage, crack your screen or lose your phone, you will have to go through Insurion (Insurance company) and a deductible WILL be paid!"
 
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Just to get all the options out there saw this on the Overload this morning.

Zagg is offering full coverage of a device for $99 for 2 years and it covers all software issues, defects, battery button issues and rooted phones with a $59 deductible for water damage or cracked screen not a bad option either.

It sounds like a good deal for those that like the 1 time payment option for piece of mind.

Zagg Safe
 
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I brought my EVO into BB(black tie) about a year and a half ago. They gave me a pink non smart phone and sent my EVO to get fixed. It took over three weeks and they were never able to give me an eta, it just showed up one day. When I picked it up it was filthy and had three really long hairs pinched behind the screen. The worst part was that they only fixed two of the three things that they found wrong with it. I went straight to the Sprint store and it turned out that I had their insurance too. I walked out with a new phone. They did mention that I should at least clean it before I brought it in again, so it looked like I didn't abuse it.
I have received two replacement phones since then and I have rarely waited more than a day and a half for the replacement.
 
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I brought my EVO into BB(black tie) about a year and a half ago. They gave me a pink non smart phone and sent my EVO to get fixed. It took over three weeks and they were never able to give me an eta, it just showed up one day. When I picked it up it was filthy and had three really long hairs pinched behind the screen. The worst part was that they only fixed two of the three things that they found wrong with it. I went straight to the Sprint store and it turned out that I had their insurance too. I walked out with a new phone. They did mention that I should at least clean it before I brought it in again, so it looked like I didn't abuse it.
I have received two replacement phones since then and I have rarely waited more than a day and a half for the replacement.

So I take it you don't like Best Buy's insurance? I am really thinking this thing through. I travel during the summer and Sprint stores are everywhere. It would be easy for me to go into a Sprint store when I am away from home. I know Best Buy is everywhere also. But not having a repair center when I'm traveling is not very good.
 
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Just to get all the options out there saw this on the Overload this morning.

Zagg is offering full coverage of a device for $99 for 2 years and it covers all software issues, defects, battery button issues and rooted phones with a $59 deductible for water damage or cracked screen not a bad option either.

It sounds like a good deal for those that like the 1 time payment option for piece of mind.

image-3215015-10550783
Zagg Safe

I'm going to contact them and find out more about this.
 
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So I take it you don't like Best Buy's insurance? I am really thinking this thing through. I travel during the summer and Sprint stores are everywhere. It would be easy for me to go into a Sprint store when I am away from home. I know Best Buy is everywhere also. But not having a repair center when I'm traveling is not very good.

It's not that I hate their insurance, it just seemed like a third world knockoff of a real insurance program.
Sprint's insurance plan is actually much better than I was expecting. The closest I can come to a complaint is that they can't cover my Wife's Iphone 4s. Sprint has never done anything to make using the insurance difficult either.
 
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I bought my 1st Sprint phone way back from Radio Shack and then have done Sprint ever since cause they bill your account. I used to get activation fee waved too for being ona business account from my work getting a discount then that went away but they still would wave it for me if I asked. But I signed up for this Best Buy Phone Freedom thing and I get an extra 50 off if I buy from Best Buy. So I'll pay 149.99 and maybe Sprint will wave the activation fee one more time for me who knows. But I have never bought from Best Buy before. I liked Sprint if they bill the phone to your account.

It was awesome when they did bill your account. And when you saw that bill you were like :(:mad::hmmmm2::eek:
 
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Wirefly terms and conditions including our equipment discount policy

INSTANT SAVINGS DISCOUNTS
Wirefly promises you savings in the form of instant discounts with no rebates or gimmicks when you sign up for wireless carrier service on a 2 year agreement. Delivering on this promise means that you must agree to maintain your agreement for a minimum of 6 months after activation. Deactivating your phone, or downgrading features or the rate plan, may lead to additional charges.

To provide you with significant savings vs. buying in a retail store, the price you paid for your device includes an Instant Savings Discount from Wirefly.

By accepting this Instant Savings Discount, you agree to repay $200 of this discount ($400 for smartphones, tablets, and netbooks) and authorize us to charge your credit card in repayment of this amount if, you signed up for a 2 year agreement and during the 181 days after your new equipment is activated, your wireless carrier notifies us that the services you purchased have been suspended, disconnected, or deactivated, or if you return your purchase outside of the return and exchange provisions of our Satisfaction Guarantee.

Please note some of the reasons your wireless carrier may notify us of a deactivation include if:

You transfer this equipment to another carrier line of service after it is activated

You change your rate plan to a lower monthly service rate than was specifically required at the point of purchase

You deactivate texting/data features that were specifically required at the point of purchase

The new line of service activated with your order is used to replace a pre-existing account
 
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Questions

I know Sprint has a $35 restocking fee if you are returning the device within the 14 days for a different one or returning it but from what I read on other forums Sprint also has a $35 restocking fee even if the phone is defective and you want to get the same phone. Is this correct? Anyone with any experiences?

Does Best Buy charge a restocking fee to return the phone or to exchange it if it is defective within the 30 days?

Also Sprint's return policy is 14 days but Best Buy's return policy is 30 days? What about from days 15-30, will your contract be able to returned to upgrade status with Sprint if you return the phone at Best Buy?
 
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Questions

I know Sprint has a $35 restocking fee if you are returning the device within the 14 days for a different one or returning it but from what I read on other forums Sprint also has a $35 restocking fee even if the phone is defective and you want to get the same phone. Is this correct? Anyone with any experiences?

Does Best Buy charge a restocking fee to return the phone or to exchange it if it is defective within the 30 days?

Also Sprint's return policy is 14 days but Best Buy's return policy is 30 days? What about from days 15-30, will your contract be able to returned to upgrade status with Sprint if you return the phone at Best Buy?

I called Sprint and they said the $35 restocking fee is only if you do not like the phone or want to switch to a different phone. If it is defective or having issues you do not have to pay the restocking fee and will be given a new phone.

I also called Best Buy and they said that you only have 14 days to return the phone if you want to go back to your upgrade status on your Sprint account but you get the full 30 days if you are having an issue with the phone.

DISCLAIMER: Don't take my word for it but this is just what I was told over the phone.
 
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