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Help Ics upgrade internet does not work

malimu

Lurker
Apr 24, 2012
2
0
After Upgrading to ICS last night on my Samsung galaxy S2 the internet does not work. I can access my emails but if i have to go to a web site then the screen goes blank then black and then goes back to the original phone.. I was always able to access web site on this phone before upgrade.
Can any one help or email me malimu@hotmail.com.

I can however access my Gmail and yahoo mail and or application that has icon on the cell phone screens. else if i go to Google search and enter a site , it just goes bank and later a quick fast message says unfortunately internet has stopped working. i am snot sure why i don't see the Google search as an installed in my cell even tho the icon with voice appears on the search engine.
 
I upgraded my Galaxy IIs to ICS (I9100XXLPS through KIES) and since then my Internet does not work (internet or apps) through the network. I dont even get the flashing network status icons 2G/G/3G/H/H+ like I did under the previous OS. Works through WiFi.
I made a point of copying my APN data down before ICS and recreated my APN settings (And I am pretty confident I got it right).
The clerk at the Virgin mobile store reckons I got it right (dont laugh). He reckons that I need to factory reset and reinstall the firmware. dont know how to do that.
 
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I upgraded my Galaxy IIs to ICS (I9100XXLPS through KIES) and since then my Internet does not work (internet or apps) through the network. I dont even get the flashing network status icons 2G/G/3G/H/H+ like I did under the previous OS. Works through WiFi.
I made a point of copying my APN data down before ICS and recreated my APN settings (And I am pretty confident I got it right).
The clerk at the Virgin mobile store reckons I got it right (dont laugh). He reckons that I need to factory reset and reinstall the firmware. dont know how to do that.[/QUOT

Factory reset can be achieved by going into phone menu > settings > back up and reset..........reinstalling is a case of connecting phone to Kies and downloading Ics again.

I presume this is what the chappie at Virgin store was refering to.

If you do go down that road then don't forget to backup any contacts/apps you may have etc; before commencing factory reset.
 
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