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Help No Wi Fi After Update today!!???

Okay thought I'd do this on a new thread.... So did todays update... Wifi is connecting and sometimes the Wifi band symbol is showing green, but I am not getting a connection at all.

Any ideas on what to do? I have disconnected and reconnected from my network and even reset the network.. (though I know it's not the networks fault)

Is it just me? ...and if so why... Not a rooted phone, one month old.

:thinking:
 
Same problem with my phone. Did the update yesterday, and my wifi shows "green" but im getting no connection. All other wifi devices are working fine so i know its not my network. Did a factory reset, nothing. On the phone with Boost Mobile Tech Support and Samsung Tech Support, both companies did a reset from their end, and still nothing. 3G works fine, but bad signal and really slow compared to my wifi connection. Really hoping that a solution is found soon. Samsung told me I might have to send the phone in for "repairs"... Also my phone is just a stock version, not rooted or anything.
 
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Ya I had disconnected and "reconnected" a number of times. Phone does link up to the wireless router but no internet activity at all... I will be calling boost and samsung today and I suggest others do that too. That way they know that your phone doesn't need to be sent in for repairs. Anyone that gets. Any good info please post.
 
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Same thing happened to me. Factory reset the phone. Still nothing. I used Odin to flash the 2.3.4 files back, wifi works fine, then updated the phone to 2.3.6 again and wifi doesn't work again. I'm not sure what's going on but with the 2.3.6 update, my 3G speeds are hit or miss, either slow or fast, but not consistent, my 3G signal itself is horrible, and wifi doesn't work right. No matter how many times I reset the phone, factory reset it, or re-install the update, wi-fi still doesn't work right. I am trying to upload a video of it right now. It shows me turning the phone on, showing you it's running on 2.3.6, then performing a speed test on 3G, then turning on wifi, performing a speed test, then trying to open the internet browser, then another speed test, then google play, then another speed test, then maps and then a final speed test. The speed tests all work fine, but trying to use the wifi in an app doesn't work what so ever! This is ridiculous! Seriously contemplating about flashing it back to 2.3.4 and dealing with it until 5/31 and then buying the new HTC Evo 4G coming out for Boost! I'll post the video once it gets uploaded.
 
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Ya I had disconnected and "reconnected" a number of times. Phone does link up to the wireless router but no internet activity at all... I will be calling boost and samsung today and I suggest others do that too. That way they know that your phone doesn't need to be sent in for repairs. Anyone that gets. Any good info please post.

Seconded, even if just to report it. Make sure they know their update is doing this to a lot of phones and isn't just a fluke/coincidence that someone loses their wifi after the update. I haven't gotten the update notification yet so hopefully if enough people report it they'll stop rolling it out and solve it before messing up so many people's wifi. I'll know not to update, but the masses won't.
 
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Called boost, they had me do a Reset on my phone....didn't work..
Called Samsung, they wanted me to send it in so they could flash it with the update...how is that going to fix it if the update is the problem?

Useless people reading from a computer...

I had the Samsung rep send off an e-mail stating there was a problem....Call and do the same!!
 
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Loota, been there done that, they are clueless there...

The purpose of posting on their facebook is not to get ahold of someone that knows how to fix it but to bring the issue to the attention of their pr department who will put pressure on their engineers if you hurt their sales with comments about how samsung messed up your phone.

Sent from my SPH-M930BST using Tapatalk 2 Beta-6
 
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Samsung - 1-888-987-4357

Boost - 1-888-266-7848

:fight:


I just called Samsung about it. Tried troubleshooting it but they couldn't help. I was then to be transferred to a higher up tech and while I was on hold listening to their "great" hold music, it sounded like someone picked up and then the line was dead and I heard a dial tone. So someone hung up on me. I called back and explained it to them again and the guy I was talking to could barely speak english and he tried telling me that Samsung didn't push an update and it must have been a 3rd party update. I told him that it's not, I pointed him to the Sprint website showing it was released on 5/9 and then also pointed him to the opensource.samsung.com website showing it was also listed there. He wasn't very happy with me proving him wrong about it and he said he would file a report for me about it and advised me to downgrade back to 2.3.4 so I'm just going to deal with it the way it is. I'd rather have no wifi than having the pain in the arse touch screen and CIQ's
 
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