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Do I have an issue???

I bought my wife the Droid and the lights for Home, back, menu, search buttons go out frequently, even when the screen is lit up those other light's go out...I can even push one of those buttons and still they stay out. They come on sometimes. Don't know what makes them go out or come back on.
Thinking this was not right I turned phone off turned back on still the same, I took battery out waited about 15 seconds..still the same...I did a factory reset...still the same.

Is this normal?

Thanks
 

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