The VM bill page shows what the next bill will be, and it is still $25. Further, others are also reporting their bills staying at $25.
I have an operator number for the person I talked to who also annotated my account regarding our conversation and agreement to leave me at $25.
There was even a person who assume he had to change to the $35 plan, so he first changed his plan, then swapped his phone. When he heard of others staying on their $25 plan with the Elite, he called in and had his changed from $35 back to $25.
I have been having loopback problems on my Elite on 3g. I finally got
escalated to higher tech support at corporate. They tried to reset my
phone and kept getting an error. Now they are telling me the error
message states that the Elite is not compatible with the $25 plan.
The only way to fix it is to switch to the new plan and they would give
me a $35 credit for one month for free service, however, my next bill
would be at the new rate of $35.
I've asked them to talk to a higher up since all the due diligence I put into
this issue before buying the phone. They said call back tomorrow for an
update.
I told them I bought the phone at Wallmart and they have a 14 day
return policy on prepaid phones so would VM refund the money since
I was still within 30 days. They told me NO since I did not buy it from
them.
I'm glad I saved my Optimus V. Looks like it's the only way to keep
my $25 plan. I'll know for sure tomorrow.
I had a feeling that VM might pull this. I even explained that their
Public Relations stated that the Elite would be grandfathered in if
switched before the 27th. And that it was stated on the facebook wall.
That didn't have any effect since the new policy is in effect in the
database at VM and so far, no one will override the issue.
Heads up!
------------------------------------------------------------------
Well I finally worked with Tier 3 support. They said the looping and slow
3g speed was because the Elite must be on the $35 plan. Just wasn't worth
the extra money for the monthly plan and, If I'm going to pay more, I want
more phone like the 4G or other phones coming out.
Anyway, glad I saved my OV. I had them hook me back into my current plan
with the OV and my 3g data speed went from under 1oo kb to over 520 Kb with
the OV. Sitting in the same spot.
I hope you guys can keep your GF plan. They were going to give me one month
free if I kept the Elite, but then the next month would be $35 going forward.
Returned the Elite to the store just under the wire for a refund.
Even when I showed VM 3 separate postings on the VM facebook wall that
stated they would honor the grandfathered plan, they just kept stating that
phones released after May 1st, MUST be on the new plan.
Sorry for the heads up, but maybe some of you can keep your GF plan if
that is important to you as it is for me.