Help oh god help! camera stopped working on HTC One S

[blooblabb2]

the camera app on my HTC One S has suddenly stopped working after i downloaded some apps that use the camera. i have un-installed those apps, and tried clearing the data/cache on the camera app but that didnt work. what do i do!!

 

[agentc13]

What exactly happens when you try to run the stock camera app?

 

[blooblabb2]

What exactly happens when you try to run the stock camera app?

when i click on it, it simply shows up for a split second and then goes back to the home screen.

 

[agentc13]

And your phone is completely stock?

 

[blooblabb2]

And your phone is completely stock?

yeah, i haven't rooted, flashed or any of that stuff.

 

[agentc13]

If you don't mind losing your data, you can try a factory reset.

(what carrier is it on?)

 

[blooblabb2]

If you don't mind losing your data, you can try a factory reset.

(what carrier is it on?)

i do mind losing my data. isnt there any other way to fix this?

and its on T-mobile, if thats what you mean by carrier.

 

[agentc13]

Well that would probably be the easiest. I will look into it a bit (and I have some family stuff to do), but I can report back later and see if I can round up any other options for you.

 

[lexluthor]

Happened to one of my phones. I think the fix was to go into the applications section of settings, find the camera and clear data on that.

There's also a system update today and the notes reference something with the camera was fixed

 

[agentc13]

Do other camera apps work correctly? We can possibly try reinstalling the camera app. Other options are a factory reset (which might work) or running the ruu (which should work and basically reflashes the software on your phone).

 

[agentc13]

Happened to one of my phones. I think the fix was to go into the applications section of settings, find the camera and clear data on that.

There's also a system update today and the notes reference something with the camera was fixed

They tried clearing the data and cache.

Not sure about the update, that might help if it was an issue that the update fixes.

 

[blooblabb2]

ok i did a factory reset and it worked. guess I'll have to start again now.

 

[DMM16]

the camera app on my HTC One S has suddenly stopped working after i downloaded some apps that use the camera. i have un-installed those apps, and tried clearing the data/cache on the camera app but that didnt work. what do i do!!

I had the same problem with my one s after long time of researching my brother said hold the power button and volume up until the phone switches off and then turn back on. I did this and it worked and I lost nothing, no music, no apps and no pictures. My Motorola xoom 2 had a problem where the volume didn't work and I did the same thing and it worked without loosing anything..... So releaved!

 

[oleksiy]

Bro I love you I made an account on this forum just to thank you
I had this camera problem for over a month and I did a factory reset over 3 times and eventually I would end up in the same problem thanks a bunch

 

[oleksiy]

Okay my camera starts acting up again after hold power volume up after a few hours I go back to the same problem. Someone please help

 

[DMM16]

Okay my camera starts acting up again after hold power volume up after a few hours I go back to the same problem. Someone please help

I first tried the volume up and power button about month and a half ago when I had the camera problem and recently I had to factory reset my phone (not camera problem related). Even after the factory reset I had the camera flickering problem again, I think it's just a general HTC or specifically a HTC one s problem and sadly gonna have to live with it. Hopefully when the HTC one s gets jellybean which I think it has been confirmed, HTC will fix the camera problem...... And also HTC are definitely gonna fix the menu button annoyance which will probably be hold down the multi tasking button to access the menu button

 

[whnp]

I have same problem on my HTC one S. Every time I touch the camera icon to open it, phone go on reboot on itself. I download other camera app from market, but the phone just reboot when I try to launch to any camera. I had rooted my phone. I'm not sure, what stated my phone at. Can anyone help me ? I did factory reset many time, it wouldn't work. After I do factory reset, I still see all my info set up still there, I think the phone didn't factory reset, even I force it.

 

[UzzY_RM]

I have same problem on my HTC one S. Every time I touch the camera icon to open it, phone go on reboot on itself. I download other camera app from market, but the phone just reboot when I try to launch to any camera. I had rooted my phone. I'm not sure, what stated my phone at. Can anyone help me ? I did factory reset many time, it wouldn't work. After I do factory reset, I still see all my info set up still there, I think the phone didn't factory reset, even I force it.

I had the same problem on my HTC One SV! But I have fixed it! You don't have to do a factory reset, all you do is to hold the power button and choose "Close all apps and RESTART the phone". I tried this after using all the other methods like clearing data and resetting my phone and this is the one that worked for me and I hope that it works for you too!

 

[0live]

I had the same problem with my one s after long time of researching my brother said hold the power button and volume up until the phone switches off and then turn back on. I did this and it worked and I lost nothing, no music, no apps and no pictures. My Motorola xoom 2 had a problem where the volume didn't work and I did the same thing and it worked without loosing anything..... So releaved!

How long do you have to hold down the power button and the up colume button for? sorry my camera has also stopped working and when i try to open it sometimes it doesn't even appear and sometimes it flashes for a second and then goes. I am assuming it is because earlier I had installed a camera app and the problem happened after I had uninstalled it.

 

[SilvyAlba]

Hello I just let my phone fall and now the camera shows unable ti start can you help me

 

[seanbain1965]

the camera app on my HTC One S has suddenly stopped working after i downloaded some apps that use the camera. i have un-installed those apps, and tried clearing the data/cache on the camera app but that didnt work. what do i do!!

This usually happens after you use the frame mode on the camera. Its a soft ware glitch. 2 ways to fix. The first is to restart (not turn off and on) as this clears temp memory. second way is via apps/camera/clear cache.

 

[seanbain1965]

I had the same problem on my HTC One SV! But I have fixed it! You don't have to do a factory reset, all you do is to hold the power button and choose "Close all apps and RESTART the phone". I tried this after using all the other methods like clearing data and resetting my phone and this is the one that worked for me and I hope that it works for you too!

This usually happens after you use the frame mode on the camera. Its a soft ware glitch. 2 ways to fix. The first is to restart (not turn off and on) as this clears temp memory. second way is via apps/camera/clear cache.

 

[honeyunsweeten]

I had the same problem with my one s after long time of researching my brother said hold the power button and volume up until the phone switches off and then turn back on. I did this and it worked and I lost nothing, no music, no apps and no pictures. My Motorola xoom 2 had a problem where the volume didn't work and I did the same thing and it worked without loosing anything..... So releaved!

Thank you so much for sharing this. My camera works but I could not make videos for over a month. I tried another tip which cost me to lose all my videos and photos but the problem was not fixed. I tried your idea and it worked great. Thanks again.

 

[xameeristar134]

the camera app on my HTC One S has suddenly stopped working after i downloaded some apps that use the camera. i have un-installed those apps, and tried clearing the data/cache on the camera app but that didnt work. what do i do!!

I have same problem plz anyone tell how to fix I also factory reset, installed ruu but i still did'nt work any one tell me is this software issue or hardware?