How would doing a factory reset fix this problem?
Sorry for what might be a stupid question, but if Samsung fix this does it mean that our batteries will last longer...?
@Kkall> This issue is about how the battery stats are wrong, in regards to how Cell Standby is reported in the battery usage stats.
When (If?) Samsung rectifies this, the only difference you will notice is that the reported Cell standby drops to the correct, actual, number.
Your very bad battery time is another issue all together. Possible causes are bad reception, dud battery, bad charger, settings for updates, screen brightness, rouge app, syncing...
Have you let the phone die completely a couple of times? This might help break in the battery...
Dear Dan
Thank you for contacting Samsung and I have pleasure in providing the following assistance.
In response to your query, please be advised that our engineers are currently investigating the issue you have described. If they find it to be a genuine fault then a firmware update will be rolled out as soon as possible. Due to the nature of our investigation we are unable to advise on a timescale for any possible update.
If you require any further assistance, please contact Samsung again and we will be more than happy to help.
Kind regards
David
OK, if cell standby issue isnt affecting the battery life, why it is such a great problem?
Wouldnt it be a better idea to sign a petition for the bad battery life on some devices (such as mine)?
Dont get me wrong, no bad feelings its just that my battery seems to drain fast and Im just trying to get to the bottom of this.
So Definitely something that can be rectified software wise.
Yes they've all started implementing the "fix" linked in post 1 of this thread.
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