So, I had this problem with my last prevail and sent it back to the insurance company and received a new one today. Went through all the updates, upgraded everything, and had a perfectly working prevail. Happy right? Wrong. The problem came back after the 2nd day of use. This means it is probably not the battery (just received a new one) and also not the lint collecting in the plug (2 days old - no dirt in there yet). It actually started after I plugged it into my computer for the first time - when I unplugged it there was the charge signal on again without the phone being connected. I think this has something to do with firmware interacting with USB ports on W7 comps....not sure what else it might be at this point since the fact that it is 2 days old really puts everything else off the suspect list.