Hi,
I'm an absolute noob with anything related to fixing phones and really hope someone can point me to or provide me with a guide that a ten year old could follow to fix the problem I have.
I've done nothing custom with the phone at all (Wildfire S). I've installed apps from the play store but that's it other than changing the SD card. However, when the phone checks for an update it says one is available in the usual manner and I select to download. The download starts but then it gives the following error:
'Variant system version - We have determined that your phone may be running a modified version of its system software. For your protection, we cannot update your phone. Please revert your phone to the official HTC system software to update your phone. If you did not modify your system software or would like help reverting your system please contact us via the support section at HTC - Mobile Phones, Smartphones, Cell Phones, Tablets'
A factory reset hasn't worked and HTC / T-mobile were not help (at least not for free - at least
I'm an absolute noob with anything related to fixing phones and really hope someone can point me to or provide me with a guide that a ten year old could follow to fix the problem I have.
I've done nothing custom with the phone at all (Wildfire S). I've installed apps from the play store but that's it other than changing the SD card. However, when the phone checks for an update it says one is available in the usual manner and I select to download. The download starts but then it gives the following error:
'Variant system version - We have determined that your phone may be running a modified version of its system software. For your protection, we cannot update your phone. Please revert your phone to the official HTC system software to update your phone. If you did not modify your system software or would like help reverting your system please contact us via the support section at HTC - Mobile Phones, Smartphones, Cell Phones, Tablets'
A factory reset hasn't worked and HTC / T-mobile were not help (at least not for free - at least