Help Pandora will no longer stream

[edcooper714]

Pandora gives me "Unfortunately Pandora has stopped" every time I try to load it. It used to work even after I got the JB update.
I have reported it to them but have yet to get a response.
I've tried it on 4g, 3g and wi-fi with same results.

 

[Crashumbc]

Pandora gives me "Unfortunately Pandora has stopped" every time I try to load it. It used to work even after I got the JB update.
I have reported it to them but have yet to get a response.
I've tried it on 4g, 3g and wi-fi with same results.

Have you uninstalled, re-installed?
rebooted?

I got that once, to be honest I can't remember what I did to fix it :/

 

[edcooper714]

Have you uninstalled, re-installed?
rebooted?

I got that once, to be honest I can't remember what I did to fix it :/

I did the following as Pandora suggested on its website as follows(with same result):
Trouble Streaming Pandora on Android


If you're having issues listening to the Pandora app for Android, try the following steps:

1. Uninstall the app: From the home screen, press the menu key and select Settings then Applications. Select Manage Applications. Scroll down and select Pandora. Then Uninstall.

2. Power down the phone and pull the battery out (if this is possible with your device), then put the battery back in and turn the phone on.

3. Reinstall: Go to the Google Play Store and search for Pandora.

4. Clear data for Pandora: Press the menu key and select Settings then Applications. Next select Manage Applications. On that page select Clear data.

5. In certain cases, we've found that switching from Normal Quality audio to High Quality can help. Touch the Menu icon (3 vertical dots in the upper right) and select Settings. Then select Advanced and check the box next to

 

[edcooper714]

Still no streaming. Can anybody help? An ideas? The developer is not answering me.

 

[Ibrick]

Still working here, but, the dev behind Pandora did send out an email asking for users to sign a petition because apparently there has been an attempt to shut down the service.

Hopefully that's not what the issue is..

 

[patruns]

If you are not using Pandora One (paid version), try clearing the data first, then uninstalling the app. (You don't have to go through all those steps they gave you. Find the icon on your apps screen and hold down on it until you see "uninstall app" at the top and drag the icon there.) Then create a new Pandora account. (I would do that on the web.) and then reinstall the app.

 

[edcooper714]

If you are not using Pandora One (paid version), try clearing the data first, then uninstalling the app. (You don't have to go through all those steps they gave you. Find the icon on your apps screen and hold down on it until you see "uninstall app" at the top and drag the icon there.) Then create a new Pandora account. (I would do that on the web.) and then reinstall the app.

I had previously done all these things including adding a new account. I'm a software engineer so I'm familiar with the process. I even used Astro to locate anything that had Pandora in the name. Deleted .apk.
It will run Pandora the first time I run it. The next time I try I get the error. That's what's strange. It will run it fine only once then it forces close with the error message.
My wife has the exact same phone and Pandora works perfectly for her all the time. I'm really stumped. Done everything I know to do.

Thanks for your help. If you have ANY other ideas please let me know.

 

[Elevener]

I have the same issue on my SGN. I have the newest JB update, running Nova launcher.

Interestingly, Pandora runs just fine on my Kindle Fire HD. I think it's a JB issue.

 

[Crashumbc]

I had previously done all these things including adding a new account. I'm a software engineer so I'm familiar with the process. I even used Astro to locate anything that had Pandora in the name. Deleted .apk.
It will run Pandora the first time I run it. The next time I try I get the error. That's what's strange. It will run it fine only once then it forces close with the error message.
My wife has the exact same phone and Pandora works perfectly for her all the time. I'm really stumped. Done everything I know to do.

Thanks for your help. If you have ANY other ideas please let me know.

the only other thing I could even suggest and it feels like a "cop" out, is to factory reset the phone :/

 

[edcooper714]

the only other thing I could even suggest and it feels like a "cop" out, is to factory reset the phone :/

That's not an option.
I've abandoned Pandora, until it can be resolved, and purchased Slacker by the month for 3.99. Very happy with it so far.
By the way I wrote to both tech support and the president of Pandora a week ago and have yet to get a reply.

THANKS everyone for trying to help. That's what this forum is for.
If anything changes I'll post and I hope you will do the same.

 

[patruns]

I have one more suggestion. Since you said your wife has the same phone and it works fine, make a list of all the apps on each phone including any living wallpaper and then zero in on the ones you have that she does not. Some other app may be causing a conflict.

I assume you have the same cell carrier, correct?

 

[edcooper714]

I have one more suggestion. Since you said your wife has the same phone and it works fine, make a list of all the apps on each phone including any living wallpaper and then zero in on the ones you have that she does not. Some other app may be causing a conflict.

I assume you have the same cell carrier, correct?

Yes. Same carrier...Verizon. We both have mostly the same apps ans we do have the same wallpaper "No Wallpaper" from the Play Store. It's solid black in order to save battery.

 

[patruns]

We both have mostly the same apps

But do you have any that she does not?

 

[edcooper714]

But do you have any that she does not?

Yes I do. Lots. Too many and too much time to deal with it.
What confounds my thinking is that it worked since I got the GNEX when they first came out. It worked after the JB OTA update. Then it suddenly would not.
I am currently running the paid version of Slacker with no problems since I commute 3 days a week and need the music in my car.
I appreciate everyone trying to help but at this point it's reached its useful life.

 

[Elevener]

Works once again on my phone.

 

[bradyapba]

what apps did you maybe download from the time it worked, til when it stopped?

 

[edcooper714]

what apps did you maybe download from the time it worked, til when it stopped?

I really couldn't determine that without spending a lot of time and effort.
I appreciate the help but I've moved on to paid Slacker which I like better then Pandora.
Thanks everyone for all your help. This issue, for me, is closed.