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Truth in advertising should require a statement in those adds suggesting you can surf and drop calls at the same time too. You couldn't *give* me AT&T service.

There's an old saying in management: "Do the right things right." T should focus on making sure the phone works, but I guess gimmicks are needed when masking the brutal truth.
 
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Your right only AT&T phones could do that and thats why i said sprint is behind. Or maybe its just me.
T-Mobile can as well - just as others have said before is it GSM (which T-Mobile is) vs CDMA.

Only reason I wanted to add something is that did not realize that the new AT&T commercials were actually making a difference with some people. What is the difference of having someone wait on hold (and burn up minutes) to look on the web (can you talk on your phone and ACTUALLY LOOK at the screen at the same time? - maybe speaker phone, but do you use that in public?).

VERSUS saying "Let me check and call you right back so you do not need to sit on hold while I look." To me this is the more practical way to do it, but then again everyone has different opinions on it.
 
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I wish I could. About once a week or more I am on the phone and want to get an answer from the web, or check a movie time, or whatever. More than a few times I have wanted to check my email while on the phone to get some info for the call. It would be nice. :)

I know especially when i want to sent directions or information and still be talking at the same time.
 
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Truth in advertising should require a statement in those adds suggesting you can surf and drop calls at the same time too. You couldn't *give* me AT&T service.

There's an old saying in management: "Do the right things right." T should focus on making sure the phone works, but I guess gimmicks are needed when masking the brutal truth.


lol well said.
 
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T-Mobile can as well - just as others have said before is it GSM (which T-Mobile is) vs CDMA.

Only reason I wanted to add something is that did not realize that the new AT&T commercials were actually making a difference with some people. What is the difference of having someone wait on hold (and burn up minutes) to look on the web (can you talk on your phone and ACTUALLY LOOK at the screen at the same time? - maybe speaker phone, but do you use that in public?).

VERSUS saying "Let me check and call you right back so you do not need to sit on hold while I look." To me this is the more practical way to do it, but then again everyone has different opinions on it.


Agree.
 
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How timely. I just saw this post after doing a search for this very topic. Here's what happened to me today. Let me first add it's not how often you use the feature (IF it had it), but the importance of having it when you need it to.

-GF calls - she's driving a friend to an emergency meeting.
-She can't find the place, she's lost.
-She calls me - I'm on a bike ride. "I'll check google maps and call you right back." (like someone suggested).
-But, umm, what in the hell were all those street names again? OK, have a smartphone but then have to memorize all the street names and where to turn left or right and THEN call her back.
-Call her back to give her the directions.
-She calls back a few minute later. She's still lost.
-"OK - I think this will work - stay on the line - I'm going to try to check google maps again while I have you on". It worked for about 3 seconds and then poof, she's gone.

But wait, now I know that I can use WiFi instead - "hold on dear - I have to first enable my WiFi, then I can check google maps for you." Oh, but wait, I'm out in the middle of freakin' Wisconsin country roads on my bike. Mmm, maybe I'll go ask that cow over there if there's a hotspot around one of these pastures...
 
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