Help USB mounting "PC Connection" disabled?

[Creakyknees]

Just received my Kyocera Hydro, setting it up today for work, I want to USB connect to the PC to transfer some music over, using iSyncr.

But, in the Settings, under "PC Connection" it's set to default connection type of "charge only" and the other two options, Mass Storage, and Media transfer are gray-ed out and non selectable.

I think it's relevant to mention that I also set up Exchange ActiveSync (for work) and received a very thorough warning notice about the security controls that will be implemented ... and I accepted that.

So I'm wondering if there's something in my company's ActiveSync settings that can lock down USB storage?

I did remove that ActiveSync account but the options remain grey-ed out.

I also have tried several re-boot cycles of the phone, I've tried the Developer Options / USB Debugging trick that I saw posted here, no luck. Still cannot connect to PC via USB for mass storage.

Software version - (4.0.4). Not rooted, just got it new from Boost today.

Thanks in advance.

 

[animejoe69]

Just received my Kyocera Hydro, setting it up today for work, I want to USB connect to the PC to transfer some music over, using iSyncr.

But, in the Settings, under "PC Connection" it's set to default connection type of "charge only" and the other two options, Mass Storage, and Media transfer are gray-ed out and non selectable.

I think it's relevant to mention that I also set up Exchange ActiveSync (for work) and received a very thorough warning notice about the security controls that will be implemented ... and I accepted that.

So I'm wondering if there's something in my company's ActiveSync settings that can lock down USB storage?

I did remove that ActiveSync account but the options remain grey-ed out.

I also have tried several re-boot cycles of the phone, I've tried the Developer Options / USB Debugging trick that I saw posted here, no luck. Still cannot connect to PC via USB for mass storage.

Software version - (4.0.4). Not rooted, just got it new from Boost today.

Thanks in advance.

try turning the phone off and then back on let the SD card mount and everything else to load up. go to settings then to pc connection, it should have 2 sections,
1 showing default connection type
2 showing ask me,"ask me about usb connection type whenever i connect my phone to a pc"
leave default connection as charge only and "check" ask me

it should work right then

 

[Creakyknees]

try turning the phone off and then back on let the SD card mount and everything else to load up. go to settings then to pc connection, it should have 2 sections,
1 showing default connection type
2 showing ask me,"ask me about usb connection type whenever i connect my phone to a pc"
leave default connection as charge only and "check" ask me

it should work right then

Thanks...tried all that (3 times)... no luck. Still only allows charge-only connections. I've asked my IT support people about whether it's an ActiveSync security lock of some kind.

 

[animejoe69]

sorry to hear that, i had a simaler prob like that where i didn't have the kyocera usb drivers installed right. u might try those and see if thay help. thats about all i know about android systems other than the help i got on here but would like to know what u did when u do get it fixed

only other thing i can think of would be to do a factory reset and try to copy your music before u use your sync program

 

[Creakyknees]

Ok it's working now. No idea how / why but maybe it's the right sequence of reboots of PC and phone.


Next: figuring out the various alerts, tones, vibrates... seems there is voodoo and a random number generator involved.

 

[OverByter]

If it ever recurs why wouldn't you just put the card in a reader?

 

[animejoe69]

now why didn't i think of that first?
i use micro sd cards in full size adaptors as flash drives for my laptop all the time

 

[Cal B]

I could confirm that inserting a SD card into the phone allowed the option of MTP.