For those of us that have active orders pending and did NOT receive the backorder e-mail but also have not received a tracking #, please post here once you receive any updates from Google.
Somebody told me about a rumor on XDA about the Nexus 4s going back in stock anywhere between the 20-22 of this month. Which means if that is true, then those of us in limbo will have actually gotten back ordered without ever getting a notification.
However, that is a rumor i heard from some random person, so take it with a grain of salt, or 20 grains of salt. But I do think tomorrow will be a key day as stated above^^^
The last Rep I talked to did say at one point, "once we get more in..." and I'm like "But I'm good right? You have a phone for me right, it just hasn't shipped yet?". And he fell back to the standard line that if I haven't received the backorder e-mail then I'm in the clear. Who knows what to believe anymore.
Ok so my order was updated tonight and is now showing Nov.19th where it was showing Nov.13th before under the Date column of My Orders. Estimated shipping is still showing the 15th though. What this means, I don't know.
Ok so my order was updated tonight and is now showing Nov.19th where it was showing Nov.13th before under the Date column of My Orders. Estimated shipping is still showing the 15th though. What this means, I don't know.
I decided to give "sparkle" a call
Ok so my order was updated tonight and is now showing Nov.19th where it was showing Nov.13th before under the Date column of My Orders. Estimated shipping is still showing the 15th though. What this means, I don't know.
No sooner than I posted that I got an email from Google support:
"Hello Alex,
Thank you for contacting Google Play Support. Congratulations on ordering your new Nexus 4 device. I know you look forward to receiving your device. The Nexus 4 is exciting to everyone- me included.
I've reviewed your account and can confirm that you've successfully placed your order. Your order is now successfully charged.
You can verify or review these charges at "blah blah blah blah hyperlink code blah"
Thank you,
Sparkle
The Google Play Support Team"
Thats all fine and dandy but when I actually do check my google wallet account for this item it still just shows "google received your order". Dont friggin charge me for something until its actually shipped.
Hmm, unless it is shipped and thats why they charged me for it?
Google told me as well that it is entirely possible that I could get my phone before any updates show in either the Play Store or Google Wallet.
Mine looks the same. "November 19th, 2012", so something happened.
My estimated shipping date is still the 15th, but we know doesn't seem to be getting updated.
This just happened to my order. Updated to November 19. No change on Google Wallet yet but I still show the full pending charge on my credit card account.
Check your bank account, i havent been charged yet.
Got that same email, so I replied saying that my order isn't backordered. The response back was that their manager had her send that, but after checking she didn't see me on the backorder list. She said that the 3 week span shouldn't apply.Got this cheery e-mail from Google Support a few minutes ago.
"We are working to ship all items in your order as quickly as possible within the 3 week timeframe. You will receive an email confirmation as soon as your order is processed and on it's way."
Mind you I never received a backorder e-mail. Another call to Google Support and at first the guy says "Yeah, sorry you didn't get an e-mail but it's backordered". I ask to speak to a Supervisor and he tells me that they are re-processing my order today (hence the date change on the My Orders page) and that I should receive a tracking number in the next couple days. Man this is a barrel of laughs.
My order originally said November 13th, then changed to November 17th on Saturday, and today it updated again to November 19th, but the shipping estimate still says the 15th. Still no tracking number email from Google. I did get a backorder email about a week ago, but of course any call i've made to Google has been the usual pre-written responses.
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