This is just a rant. BUT if anyone here actually works for a MetroPCS store, I'd like to hear why YOU think I should buy anything from your store.
MetroPCS stores seriously suck. If I buy a phone in-store to replace or upgrade my current MetroPCS phone, they insist that I have to pay $15 (used to be $10) to transfer my account to the new phone. Why in the hell would I want to do that when I can just call into MetroPCS to activate my new phone/transfer my account to the new phone for FREE?!?
Not to mention I'd have to waste my time and gas to drive to the store, then stand in line in the store (if it's a corporate store that always has long lines) for around an hour, and deal wit the amateurish offensive in-store personnels.
If I have to pay extra, I expect post-sales services. And my experience is that you do NOT get any service from MetroPCS store after they take your money. The last time I paid $10 for transfer activation, the idiot girl (who worked in the corporate store on Whitter Blvd, Los Angeles) failed to properly activate the 4G service on my phone. And she opened the box to my new phone and handled the new phone very roughly, which really upset me (because it was a new phone, and she was messing it around before I even got to touch it!) In the end, I paid $10 and she did not activate the phone properly. I ended up having to call into the MetroPCS to fix her mistake anyway. I should have just call MetroPCS and activate/transfer the phone for free.
And that's not the first time I had negative experience with a MetroPCS store. I've been using MetroPCS for about three years now. I've been to a dozen different stores and three different corporate stores. They all sucked. Now, the only reason I would even consider buying from a store is if the girl was hot and she agreed to go out with me. LOLZ. Nah, not even.
So why would I want to pay the store extra, waste me time and gas, to deal with some rude, obnoxious store person when I can just do everything online for free and a better experience? Save gas. Save money. Save time.
MetroPCS stores seriously suck. If I buy a phone in-store to replace or upgrade my current MetroPCS phone, they insist that I have to pay $15 (used to be $10) to transfer my account to the new phone. Why in the hell would I want to do that when I can just call into MetroPCS to activate my new phone/transfer my account to the new phone for FREE?!?
Not to mention I'd have to waste my time and gas to drive to the store, then stand in line in the store (if it's a corporate store that always has long lines) for around an hour, and deal wit the amateurish offensive in-store personnels.
If I have to pay extra, I expect post-sales services. And my experience is that you do NOT get any service from MetroPCS store after they take your money. The last time I paid $10 for transfer activation, the idiot girl (who worked in the corporate store on Whitter Blvd, Los Angeles) failed to properly activate the 4G service on my phone. And she opened the box to my new phone and handled the new phone very roughly, which really upset me (because it was a new phone, and she was messing it around before I even got to touch it!) In the end, I paid $10 and she did not activate the phone properly. I ended up having to call into the MetroPCS to fix her mistake anyway. I should have just call MetroPCS and activate/transfer the phone for free.
And that's not the first time I had negative experience with a MetroPCS store. I've been using MetroPCS for about three years now. I've been to a dozen different stores and three different corporate stores. They all sucked. Now, the only reason I would even consider buying from a store is if the girl was hot and she agreed to go out with me. LOLZ. Nah, not even.
So why would I want to pay the store extra, waste me time and gas, to deal with some rude, obnoxious store person when I can just do everything online for free and a better experience? Save gas. Save money. Save time.