Help new rezound, no data

[welbinator]

complete re-edit:

when I try to add my wifes AOL account to her "mail" app, when connected with wifi it tells me to "Please turn on mobile network to set up account.

my data is turned on.

When I turn off wifi and try to add the AOL account it says "401 Unauthorized".

what the crap?

 

[olbriar]

Have you confirmed you have a net connection? Sometimes the SIM card needs reseated in the Rez.

 

[welbinator]

Have you confirmed you have a net connection? Sometimes the SIM card needs reseated in the Rez.

no, how do I confirm that?

I'll try reseating the card

data works just fine. It's just the mail app I can't get to work.

 

[Edgar_in_Indy]

Did you have any luck with your problem? I'm having the same problem setting up hotmail on my wife's Rezound. I didn't have any trouble with my Hotmail on my own Rezound.

Thanks!