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Help Refurbushed Moment

dreze88

Well-Known Member
Jan 16, 2010
230
33
Maryland
So I took my phone to the Sprint store (flashed back to Cl14) and the guy said he could get me a replacement for free but it would have to be a refurbished model. Anyone have any experience with a refurbished Moment? Mine works great but the LED is toast thanks to my idiot brother. Other than that it works and has always worked flawlessly.
 
50/50. I'm on my 3rd Moment. Initially, I got one replaced due to CDMA radio lockup happening every 15min of data use. The second one, a refurb, lasted about one month before the ribbon cable connecting the VGA data from the motherboard to the screen got pulled out of alignment due to excessive keyboard sliding. My relpacement for that has been working flawlessly and smoothly though!
 
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I have also had many refurbs throughout the years and never had a problem UNTILL the last refurb Mogul I got from Sprint. Before the Mogul, every refurb I got was indistinguishable from new. When my (3rd?) Mogul died I sent it in and received a worn out old phone as a replacement (massive screen flaw, slider wouldn't stay closed on its own, many scratches, button labels worn away). It was as if the only criteria for it being acceptable was that it turned on. The next day I went to a repair center (37th & 7th NYC) to get a replacement. They had 2 refurbs in stock, neither was any better. After hours on the phone, Sprint relented and gave me a new Touch Pro.
 
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