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Help Initial Problems with S4 (List)

DevanG316

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May 29, 2013
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So - I am beginning to get annoyed already with my s4 in comparison to my iphone I swapped.

1. The copy/paste is difficult and doesn't work when i try to bring up paste in different forms or windows (whether its reddit or other sites with forms to post in).
2. When posting a video to my facebook status, it doesn't update the url to the popup video, which makes it look sloppier.
3. When going to an area of my job that has low internet access, the phone says no network - then when i go back to my desk which should have it, it has trouble getting it back, forcing me to restart.
4. It doesn't work in my car - the same usb plug into my digital media receiver that my iphone worked in.
5. Its filled with these ridiculous samsung and at&t apps that you can't get rid of, only disable.
6. Without a good music player for PC that it works with, I don't have the luxury of having my album photos uploaded for me or my music organized in general.


I think I should just go back and get my iphone 5 instead where i never had these problems.
 
So - I am beginning to get annoyed already with my s4 in comparison to my iphone I swapped.

1. The copy/paste is difficult and doesn't work when i try to bring up paste in different forms or windows (whether its reddit or other sites with forms to post in).
2. When posting a video to my facebook status, it doesn't update the url to the popup video, which makes it look sloppier.
3. When going to an area of my job that has low internet access, the phone says no network - then when i go back to my desk which should have it, it has trouble getting it back, forcing me to restart.
4. It doesn't work in my car - the same usb plug into my digital media receiver that my iphone worked in.
5. Its filled with these ridiculous samsung and at&t apps that you can't get rid of, only disable.
6. Without a good music player for PC that it works with, I don't have the luxury of having my album photos uploaded for me or my music organized in general.


I think I should just go back and get my iphone 5 instead where i never had these problems.

Now that we have "Say a random word" out of the way, let's see if we can help.

First off, welcome to AndroidForums!

There are going to be settling in problems whenever one changes ecosystems and whether you stick with one or the other is up to each individual.

1) I'm not sure how copy/paste isn't working for you. If you hold on a word the handles come up. Once something is selected you should get the cut/copy/paste icons. Long-pressing on an edit box should get you a paste button. Are these things not happening?

2) I can't help with 2.

3) My building has spotty internet service but I haven't experienced what you describe. I'm afraid I'm not much help there either.

4) This one is odd. I can use the same USB cable everywhere. If you're talking about the cable transmitting data rather than just power, I found not all cars are Android friendly. I've just gone to using Bluetooth. Is that a possibility for you?

5) I couldn't agree more. The bloat stinks.

6) I'm not sure what you're looking for in a music player. Something on the phone? Try PowerAmp. I use it and love it. WinAmp is another.

Android may not be for you but I give you a lot of credit for trying. Not everybody has the courage to take on something new.
 
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I'm also coming from an iPhone 5 to the GS4 on Verizon. I'm the type of person that likes to switch back and forth between iOS and Android, and this year it's Android. However, I am not very satisfied with the GS4 and I will probably be returning it and going back to the iPhone 5 until another Android device comes out on Verizon some time this summer (HTC One, new Moto phone?).

I really have only one main gripe... but it's a biggie (for me anyway). I really can't stand the lag and stuttering that is occurring all over the place on this phone. I really can't believe how much they screwed up the software since a phone with these hardware specs should be smooth and buttery.

Specifically, just about any app I open has stuttering when I scroll. Facebook, for example, stutters like crazy when scrolling the news feed. Seesmic (my favorite Twitter client) feels like it scrolls at a very small framerate (I can literally see the judder as it scrolls). Even the web browser is not smooth when scrolling. I don't remember the GS3 being this bad last year, so perhaps it's the 1080p resolution that is causing it???

Aside from that, I'm getting about 1 or 2 hard locks per day where I have to remove the battery and reboot. This has happened on other Android phones I've owned, so I know it's par for the course with Android, but it does get annoying.

Unfortunately, I am no longer enamored by my iPhone 5. Though the hardware obvious has good industrial design, I am just no longer satisfied by a small screen. The GS4 screen is amazing (except outdoors in sunlight). I get increasingly frustrated trying to tap on things on my iPhone screen when the icons and interactive elements are so small (those tiny X's are very annoying).

But so far this year, Verizon has been horrible at releasing new phones. AT&T has gotten every major phone that's been released, while Verizon has gotten the GS4. I'm not switching (especially since I still have an unlimited data plan), but I sure hope there are more offerings this summer.

Probably going to bite the bullet and return my GS4...

EDIT: And yes, I have tried most of the tweaks to fix the lag/stuttering. I have not rooted or installed a custom rom yet, but I really wanted to avoid that since we're able to get tethering without rooting. I have disabled just about every Verizon and Samsung app that has the option available, and this has not helped. I've turned off the screen animations and that makes it seems faster opening windows and such, but does not fix the horrible stuttering when scrolling everywhere. Turned off all of the S-Apps too. Bummer.
 
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no lag or stuttering at all...then again... I hated what samsung did to the interface the first thing I did was install ADW Launcher EX (a complete home replacement thats fully customizable to whatever you can imagine wanting the home screen to look and act like)


and aside from a great camera app where I can say "say cheese" or "shoot" to take a photo in those awkward positions I am in to sometimes take shots, I'd rather have the pure android experience...and I will as soon as the bootloader is hacked and the custom stock roms come out.
 
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Aside from that, I'm getting about 1 or 2 hard locks per day where I have to remove the battery and reboot. This has happened on other Android phones I've owned, so I know it's par for the course with Android, but it does get annoying.


That is definitely not normal. I would recommend a factory reset and I think that problem would clear up. If not, you should use your warranty and get it replaced. That is not something that's par for the course and you shouldn't have to deal with it every day.
 
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I'm also coming from an iPhone 5 to the GS4 on Verizon. I'm the type of person that likes to switch back and forth between iOS and Android, and this year it's Android. However, I am not very satisfied with the GS4 and I will probably be returning it and going back to the iPhone 5 until another Android device comes out on Verizon some time this summer (HTC One, new Moto phone?).

I really have only one main gripe... but it's a biggie (for me anyway). I really can't stand the lag and stuttering that is occurring all over the place on this phone. I really can't believe how much they screwed up the software since a phone with these hardware specs should be smooth and buttery.

Specifically, just about any app I open has stuttering when I scroll. Facebook, for example, stutters like crazy when scrolling the news feed. Seesmic (my favorite Twitter client) feels like it scrolls at a very small framerate (I can literally see the judder as it scrolls). Even the web browser is not smooth when scrolling. I don't remember the GS3 being this bad last year, so perhaps it's the 1080p resolution that is causing it???

Aside from that, I'm getting about 1 or 2 hard locks per day where I have to remove the battery and reboot. This has happened on other Android phones I've owned, so I know it's par for the course with Android, but it does get annoying.

Unfortunately, I am no longer enamored by my iPhone 5. Though the hardware obvious has good industrial design, I am just no longer satisfied by a small screen. The GS4 screen is amazing (except outdoors in sunlight). I get increasingly frustrated trying to tap on things on my iPhone screen when the icons and interactive elements are so small (those tiny X's are very annoying).

But so far this year, Verizon has been horrible at releasing new phones. AT&T has gotten every major phone that's been released, while Verizon has gotten the GS4. I'm not switching (especially since I still have an unlimited data plan), but I sure hope there are more offerings this summer.

Probably going to bite the bullet and return my GS4...

EDIT: And yes, I have tried most of the tweaks to fix the lag/stuttering. I have not rooted or installed a custom rom yet, but I really wanted to avoid that since we're able to get tethering without rooting. I have disabled just about every Verizon and Samsung app that has the option available, and this has not helped. I've turned off the screen animations and that makes it seems faster opening windows and such, but does not fix the horrible stuttering when scrolling everywhere. Turned off all of the S-Apps too. Bummer.

Ive not got the S4 but last year when the S3 was released it also had lag problems and a massive redraw every time you went to the home screen but Samsung released updates quickly and sharply which solved most of these in no time.
 
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That is definitely not normal. I would recommend a factory reset and I think that problem would clear up. If not, you should use your warranty and get it replaced. That is not something that's par for the course and you shouldn't have to deal with it every day.

I agree wholeheartedly with Atma, if you have to reboot frequently, the phone is having a problem. Return it, it shouldn't do that.

I think Fam is on to something with the replacement launcher. I've got no lag but the first thing I did was install Nova Launcher. Maybe it's leaner than TouchWiz and therefore has less lag.
 
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I agree wholeheartedly with Atma, if you have to reboot frequently, the phone is having a problem. Return it, it shouldn't do that.

I think Fam is on to something with the replacement launcher. I've got no lag but the first thing I did was install Nova Launcher. Maybe it's leaner than TouchWiz and therefore has less lag.

I have been using Nova Launcher as well. I'm not experiencing lag with the launcher itself. For example, swiping from one homescreen to the next is lag-free. Opening apps is also very quick, as is opening the App Drawer. My issue is specifically the stuttering when scrolling in most of the apps I'm using.

The hard locks I've gotten have happened mostly when opening the camera and/or gallery. The one that happened today locked up as soon as I opened the camera. In fact, the camera continued to work... it even continued to focus on whatever I pointed it at. But nothing else worked... could not touch any of the interface buttons nor could I hit the home button to exit the camera app. Tried holding down the power button to no avail. Only removing the battery and rebooting fixed it. Like I said, it's happening about once per day, but I've been using the phone extensively. I will definitely try the factory reset if it continues. Using Nova also gives me the option of backing up the home screens, so it should be fairly quick and painless process to reset and restore, right (aside from re-downloading and updating my apps)?
 
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The iPhone does a much better job of integrating the hardware and all the software. I've used iPhones but have only owned Android phones. But it's easy to tell that Apple has made the iPhone experience much more streamlined. They control all aspects of the phone. While in the Android world, we have to deal with the hardware builders who then modify Google's OS and then the cellphone companies add in their own crap. And when there is a problem, a lot of finger pointing goes on. The software on Android can be frustrating to use (I know...I've been using it for a couple of years now).

I know this is an Android forum and a lot of the fan boys don't like to hear anything positive about Apple...but they do a lot of things right (or at least they used to under Steve Jobs). But there are many things I prefer about Android which is why I use it. I actually steer many novice users to the iPhone because it's easier to use and learn with less headaches...which is not to say it's only for novice users.

Bottom line, if you liked the iPhone and you are missing it now, go back. No harm, no foul.
 
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Using Nova also gives me the option of backing up the home screens, so it should be fairly quick and painless process to reset and restore, right (aside from re-downloading and updating my apps)?

It will be quicker and less painful to do a factory reset with Nova but it still stinks. It's still better than having a phone which locks up once a day. I hope that fixes your problem. If not, return it!!
 
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3. When going to an area of my job that has low internet access, the phone says no network - then when i go back to my desk which should have it, it has trouble getting it back, forcing me to restart.


I think I should just go back and get my iphone 5 instead where i never had these problems.

You set it up to 3G/4G ONLY, so when you go to 2G only area, it of course does not work. Set it to auto mode.

Get the anual and read through it.
 
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I tried to use it and I just could not deal with the stuttering. Nova fixes the launcher stutters but it does nothing to the rest of the apps.

Game playing is almost impossible as the screen freezes for a split second every so often.

It refuses to stay connected to my car and I have to reconnect (go to BT settings. find the car, hit connect etc) every time I turn the car off. The GS3 had the same issue though.

The memory is always around 80% full and it takes just moments to get there after cleaning the apps/memory.

There are a few other things as well but after trying and trying, I just cannot do it.

It feels like a beta phone.

The HTC One and the big 5.5 inch LG Optimus are the exact opposite. They freaking fly and they are buttery smooth.
 
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The memory is always around 80% full and it takes just moments to get there after cleaning the apps/memory.

You have some legitimate and unfortunate issues with your phone. The amount of free memory isn't one of them however. Too much or too little free memory isn't really a problem. Android does an excellent job of managing memory and trying to predict what should or shouldn't be in memory can drive you nuts. If you're trying to manage your phone's memory you may be causing your own problems. I said "if", it's not an accusation.

My suggestion would be to let Android do what it does and don't pay attention to what it loads. Let it work.
 
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There is a major issue withe the S 4 bluetooth. Hence, the reason mine was returned. I have discovered, after the ICS update, the Bluetooth radio does not like to play well with media (music) If my bluetooth was paired to my vehicle and the aux was plugged into my S 4 for music, callers nor I could hear each other. If you unplugged the Aux for music, and reconnect bluetooth, it would work as normal. Sprint tech support and Samsung are aware of this issue. All Samsung offered to me was, "it was being addressed and hopefully a future OTA update would correct this issue". I asked, when such update might be, and I was told, "hopefully, sometime this summer".

I also discovered this is happening to the S 3's that have upgraded software...

I returned my S4 and have decided to wait and see if it gets corrected, and/or check out the summer release of other android phones..
 
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seems like you got a bad phone, factory reset it and try again...if that doesnt work...return it for a replacement phone...and if youre still somehow oddly getting that issue just try something else.

Sorry about your problems and here's to hoping they are isolated.

I have three of them and they all behave the same way.

Just to single out a couple of games that do not play well: Riptide and Temple Run.
They freeze frame every so often, about every 30..40 seconds or so.

You have some legitimate and unfortunate issues with your phone. The amount of free memory isn't one of them however. Too much or too little free memory isn't really a problem. Android does an excellent job of managing memory and trying to predict what should or shouldn't be in memory can drive you nuts. If you're trying to manage your phone's memory you may be causing your own problems. I said "if", it's not an accusation.

My suggestion would be to let Android do what it does and don't pay attention to what it loads. Let it work.

I tried that too and I did not see a change, for better or worse. Games still do not play right and the phone still isn't smooth like the One or the big LG Pro.

Thank you guys for weighing in and offering some possible solutions. :)
 
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i loaded up temple run 2 free and played it for a couple minutes two different times to see about your mini freezes. Fluid game...looks like a solid 60fps , no issues...I mean it did micro second stutter maybe twice but we are talking like 50-100ms and doesnt even interrupt the pace whatsoever and I think it only does that when maybe its loading something in the distance...literally if you blinked it would be twice as slow as the "stutter" is that what youre talking about? Our phones are the same quad core version...and this is with power saving enabled.
 
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I'm not a gamer, but I was interested because a buddy had me try Subway Surf recently. I noticed you said you saw some jittering with TR2. I just downloaded and ran that and I don't see any jitters. I DO see some with Subway Surf though. It is a similar style game where any hiccup can kill your "guy". There seems to be some pretty fair lag on mine playing Subway Surf. I'd say once per round, it seems to hiccup.
Anyone else have that installed and playing?
 
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I installed TR2 and Subway Surfer and played both for about an hour, and the only problems I've had is banging into stuff and running off cliffs. Both totally my fault, and not a problem with the phone. I haven't seen any stuttering or problems at all. Now I do see some stuttering at times opening apps but I have all the animations on. When I turn them off it works nice and fast. And as for lockups, I haven't had any since I got the phone on Thursday, and I've been using it a lot!
 
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