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Helping you setup your account on LTE

sk337sk337

Newbie
Sep 6, 2011
36
8
TN
If you need help setting up your account to get LTE post here.

Make sure to have your apns setup like this:

APN NAME: straight talk
APN: tfdata
Port: 80
MMSC: http://mms-tf.net
MMS Proxy: mms3.tracfone.com
MMS Port: 80
MCC: 310
MNC: 410



1. Call Byod dept @ 18553332355 (no chat, no forums)
2. DO NOT call from the device that needs to be setup. (they WILL NOT set it up if you are)
3. The menu tree is option 1 english, 5 other issues, 6 tech support.
4. Once you get a rep tell them you have a byod and you need to be transferred. (be nice about it) You will still have to give them your account info.
5. Explain you need the internet provisioned for LTE for your LTE phone. They'll ask carrier, make, and model.
6. They'll setup the phone in their system. It takes a few minutes.
7. You'll power off the phone. (When they tell you)
8. You'll power on the phone. (When they tell you)
9. Bam! LTE is working.

If you still have issues post here.

Update: New SIM unlocks LTE
 
Are you on an ATT sim or TMobile? I called this morning and followed the instructions exactly. The guy at the byod department gave me completely different settings and told me to delete the others I had. I asked about your settings tfdata above but he said the settings he was giving me were correct for LTE. He checked twice and said my account was set for LTE. Of course Im not getting LTE speeds still. My galaxy note has always said 4g but its actually only 3g speeds. I told him my phone was showing 3g still though. I'm getting just under 3mb on all servers I hit. He said LTE must not be available in my area yet which is BS. I am 10 minutes outside new orleans in a very populated area and all the people I know on ATT have 4g LTE speeds. Below are the settings he told me to use. Im pretty sure these are what the basic settings are that they have always suggested. Any other suggestions?

APN: att.mvno
Proxy: proxy.mvno.tracfone.com
Port: 80
MMSC: mmsc.cingular.com
MMS Proxy: 66.209.11.33
MMS Port: 80
 
Upvote 0
If you need help setting up your account to get LTE post here.

Make sure to have your apns setup like this:

APN NAME: straight talk
APN: tfdata
Port: 80
MMSC: http://mms-tf.net
MMS Proxy: mms3.tracfone.com
MMS Port: 80
MCC: 310
MNC: 410



1. Call Byod dept @ 18553332355 (no chat, no forums)
2. DO NOT call from the device that needs to be setup. (they WILL NOT set it up if you are)
3. The menu tree is option 1 english, 5 other issues, 6 tech support.
4. Once you get a rep tell them you have a byod and you need to be transferred. (be nice about it) You will still have to give them your account info.
5. Explain you need the internet provisioned for LTE for your LTE phone. They'll ask carrier, make, and model.
6. They'll setup the phone in their system. It takes a few minutes.
7. You'll power off the phone. (When they tell you)
8. You'll power on the phone. (When they tell you)
9. Bam! LTE is working.

If you still have issues post here.

Why is it NET10 when I call? I thought that number you provided was supposed to be Straight Talk.
 
Upvote 0
I don't think this is going to work. I just called again and got up to some operations manager or something like that and he was treating me like I'm stupid and knows nothing about networks and phones. manager: "I'm sorry sir but if we don't offer it in that area and if you don't have a 4G compatible phone, you can't use LTE there." me: "I know that, but my friend and I were in an LTE area yesterday and he has an AT&T LTE phone as well as I and he was getting 4G LTE speeds and I was getting HSPA+ speeds. So what I was wondering is if there is some way to provision LTE for my account so that the new APN settings (tfdata) will provide data for my phone." After that, he basically told me the same thing again twice after going back and forth. So after that, I just said, "Thanks for trying to help me, have a good day. Bye." So I am about ready to give up, anybody else have any success?
 
Upvote 0
New update, before I had been calling straight talk phone number, who have the worst customer service ever. Then I called the phone number sk337sk337 had provided, and even though it was a net10, they also do straight talk. The representative (who was like 10x nicer than straight talk) talked through and told me the apn settings (which I have had since i have had their service) but said there is nothing else they can do. the one i have is att.mvno etc. apn settings. they didn't ask me to restart my phone or anything, just that if i have apn settings it should work (which it doesn't). However, at least their customer service was nice! but i'm still not getting lte!!

does the phone have to be unlocked? i have a locked at&t phone. I get 4g (pretty much 3g and 1mbps download only).
 
Upvote 0
New update, before I had been calling straight talk phone number, who have the worst customer service ever. Then I called the phone number sk337sk337 had provided, and even though it was a net10, they also do straight talk. The representative (who was like 10x nicer than straight talk) talked through and told me the apn settings (which I have had since i have had their service) but said there is nothing else they can do. the one i have is att.mvno etc. apn settings. they didn't ask me to restart my phone or anything, just that if i have apn settings it should work (which it doesn't). However, at least their customer service was nice! but i'm still not getting lte!!

does the phone have to be unlocked? i have a locked at&t phone. I get 4g (pretty much 3g and 1mbps download only).
They need to change the provisioning on your account. Otherwise, the apns don't work.

No it doesnt im using a galaxy mega locked to att
 
Upvote 0

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