So today at approximately 2:30 PM my existing non-verizon phone stopped working. I called from a friends line to find out they had already ported my number to Verizon.
So, I stopped by the Verizon Wireless store in town to figure out a solution. They called the Verizon Wireless port department and found out that my number had been ported to Verizon already. However, my Droid Incredible is in Memphis, TN with a scheduled delivery of Wednesday by 7:00 PM CST.
The only option they had for me was to activate a new phone, pay the activation fee and pay the restocking fee when I brought it back. I disagreed with this, because Verizon should not have ported my number until I received the phone and started to activate it.
So, I am waiting for several business clients to call and they cannot get in touch me with as my existing number gives a disconnected message. I have no phone service whatsoever.
Can anyone advise what I could do to get this fixed before Wednesday?
Also, if they are porting numbers while in shipping others may want to think about this to make sure this does not happen to them.
So, I stopped by the Verizon Wireless store in town to figure out a solution. They called the Verizon Wireless port department and found out that my number had been ported to Verizon already. However, my Droid Incredible is in Memphis, TN with a scheduled delivery of Wednesday by 7:00 PM CST.
The only option they had for me was to activate a new phone, pay the activation fee and pay the restocking fee when I brought it back. I disagreed with this, because Verizon should not have ported my number until I received the phone and started to activate it.
So, I am waiting for several business clients to call and they cannot get in touch me with as my existing number gives a disconnected message. I have no phone service whatsoever.
Can anyone advise what I could do to get this fixed before Wednesday?
Also, if they are porting numbers while in shipping others may want to think about this to make sure this does not happen to them.