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Help mms vodafone problem

Hi Guyz I work for a network provider and I have a client whos is using the sony ericson x10 we set the GPRS and MMS settings and internet is working but as for MMS they can recieve but they download them it jst gives them an error msg 'unsuccessfull' the apn and the rest of the settings are set correctly they sent an MMS to My side but I did not receive it... Please assist..:rolleyes:
 
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