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AJ McKay

Well-Known Member
Apr 18, 2010
246
99
Not sure if anyone has posted this, but with all the gripes about the lens being exposed I thought I'd comment. I was cleaning mine today and noticed that the metal ring extends ever so slightly beyond the glass itself, so even if you lay it so the lens is perfectly parallel to something, the ring will touch before the glass. Granted, the clearance isn't much, so a grain of sand or salt could still reach it, but it is recessed.
 
Easily replaced, and having to call HTC tomorrow is a contradiction.

If it was easy, you wouldn't need to call anyone.

For most of us, that's a pain.


What? You didn't include his whole quote, where he said:

I'm going to call HTC tomorrow to see how much that part costs

He just want to find out how much the part is if it does need replacing, and I don't know who else you would call to get that part besides HTC.
 
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The lens cover is only stuck on by double sided tape. I just recently peeled it off out of curiosity. Therefore, that red piece is very easily replaced. I'm going to call HTC tomorrow to see how much that part costs, in case I want to replace a scratched one in the future.

So basically you can pull it right off if you just put something stickier on the glass? That certainly explains why it's so flush with the ring :rolleyes: But obviously you'd be lucky to get even one replacement lens cover to stick after most of the adhesive came off with the first one... I'm sure they could have figured out something with little Philips head screws... geez :eek:
 
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OK. You guys got me on that one for debate points, but it is a poor design.

I totally agree with that. Got a good look at my friends Inc today, and laying on it's back on a flat surface, it is teetering on the lens cover. That just seems... wrong. Maybe the upgraded battery with the larger rear cover to fit it under will add just enough thickness to at least keep the phone from sitting on the lens cover. Or maybe even the right case will do that. Still seems like an odd design choice.
 
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I went to a local VZW store and played with an Incredible. I looked on the back and saw that the lens cover was actually cracked. Pictures didn't seem like it was affected though. Weird.


I'm sure they are using a return - they always use the biggest POS they can find for display.

When I went two months ago I was looking at the Eris - the track ball didn't even work =/
 
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The lens cover is only stuck on by double sided tape. I just recently peeled it off out of curiosity. Therefore, that red piece is very easily replaced. I'm going to call HTC tomorrow to see how much that part costs, in case I want to replace a scratched one in the future.

Scorpionfalcon - did you (or anyone else) ever try to find what a replacement lens cover would cost or if HTC will even sell a replacement? The plastic lense part got knocked loose of the metal ring on mine and got cracked. The metal ring is still attached but now it is open to the glass part underneath.

Being crazy careful with the phone so that part doesnt get damaged :(
 
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You guys are the most anal retentive bunch of folks I have I think I have ever seen. Seriously, it might be time to consider therapy :D

The lens cover is replaceable, but I'm guessing it will eventually become easier to source the part. Right now, not so much since it's so new (You can practically rebuild an older blackberry with spare parts you can buy online.

I'm sure you could always source something from the aftermarket (perhaps) if you did some measuring:
d_16213.jpg

board17.jpg


And for the truly paranoid, you could always buy one of these and stick on your phone :D :
opplanet-ncstar-lens-cap-1-7-32-1-29-64-31-2mm-32mm-alcb1-7-8.gif


Or get a case so you can sleep through the night. Sheesh. :)
 
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I have a new phone being sent out to replace the one I have now because of the lense cover.

Half of it was loose (double sided tape makes sense) and the store techs could not fix it so back to HTC it went.

I never dropped it or damaged the phone to cause it to come loose. I only noticed when I was feeling the phone in my pocket (pocket pool) that the lense had a little give to it.
 
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I don't get the "fear" of refurbished phones.

1. If it's a warranty claim (which most of the examples in this thread would be), you can almost always get a new phone from VZW (unless you are being an ass.) I was 6 for 7 with S1's. NOTE: The only reason for me wanting new vs refurb is that I wanted the phone TODAY not tomorrow.

2, If you do face an insurance claim and get a refurb, so what? IT'S A TOUCH SCREEN PHONE with almost ZERO moving parts. Unless someone tells you, you will not be able to tell the difference between new and refurb. There seems to be this idea that they are taking 6 mo. old phones and "freshening" them up and shipping them out. That is NOT the case. Honestly, I would venture failure rates on refurbs are no higher than new phones.
 
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