OK, so i received my replacement eris in the mail today from verizon and did the OTA activation..stopped in the middle and took me to verizon rep, who immediately demanded my name, phone number and password. I give her all the information and she asks where i got the phone, i tell her that verizon sent it to me and that i am trying to activate it on my line. She informs me that there is no way they sent me the phone im trying to activate as its a STOLEN PHONE!!!! After having me read the ESN off of the phone, and the testers box they sent me, i proved them wrong. They are going to overnight me a eris replacement again and now i have to send back a phone that was reported stolen....Gotta love verizon wireless.