My Huawei Ascend II keeps telling me I have insufficient storage!!!

[Avele44]

It keeps telling me I have updates to my applications, but I go to download them and it keeps telling me I have insufficient storage! I only have a few applications, i've already deleted a bunch. What do I do?

 

[Rush]

Hello and welcome aboard, Avele44.

If you haven't yet move most apps to the sd card - you should. Here is an application that can alert and help you move all movable app to your device SD card - https://play.google.com/store/apps/details?id=com.a0soft.gphone.app2sd This should fix the "low/insufficient storage space " message. Now you can reinstall those applications that you had deleted.

Also, here is a link to your device's area of discussion - where you can interact with other users with the same device. Huawei Ascend 2 - Android Forums.

Have fun.

 

[Avele44]

I moved all the apps I could to my SD card and it didn't help...

 

[olbriar]

You might try clearing the cache on apps such as email and browser. You might consider deleting some of your old texts as well. Email history if you are archiving old mail.. especially those with attachments. Hope this helps.

 

[Edoctoor]

I have a HUAWEI u8681 and all I did was the following:

(1) Setting > Storage > Change the default from "install apps to the SD card" back too "install apps to internal" memory.

(2) Install app "Apps 2 SD" (has orange Icon with Black SD within)
Move a ton of apps to the SD card.. so you will have room in your
internal memory needed for step (5)

(3) UnMount SD Card > Then Restart Cell Phone

(4) Notice that the Setting > Storage > internal memory is working

(5) Go to Google Store > Settings > My Apps > UPDATE ALL
All your apps updates and no issues

(6) NOTE: DO NOT CHANGE the default memory to be INTERNAL as
step one... this is what I believe creates this issue.
Or it may be that I was moving my apps to the SD card wrong;
I am not sure, but the "Apps 2 SD" solved the issue if that was the
case. If your energetic; you could try this solution without the
"Apps 2 SD" first.. see if it worked... then if it doesn't then include
Step (2) and see if works for you.

(7) Mount SD Card > Then Restart Cell Phone

I hope this helps as it was driving me nuts for months until I figured it
out.

If this works for you, please paste this information to another site
to get the word around. Maybe someone could post this on YouTube etc..

Best regards,

Edoctoor

 

[zefi]

Hi, I have tried this... I have a 2nd hand Huawei Ascend U8950N-51. Since I got it its been giving me that insufficient space error every time I try to access the Gallery. If I try to take a photo it wont save it. I thought it was a space issue and deleted everything on the internal drive I could find, emptied all caches I could find and bought a micro SD card. I downloaded the Apps 2 SD and of the 7 apps it said I could move to the SD card I deleted 3 and got an error message when I tried to move the other 4 to the SD card.

When I unmount the SD card I can see that my apps take up 690MB of my internal memory (I have no idea what internal memory on this device is) and when I mount the SD card my internal memory remains at 690MB but there is 0MB left.

I'm new to smart phones but not to computers and I'm feeling frustrated and really stupid right now.

Any ideas?

 

[mikedt]

^^^^

Have you tried doing a factory reset? In case there's something funky going on with it that you missed? Also re-format the internal storage as well. It's usually best to factory reset and format second hand phones anyway, because you don't know for sure what the previous owner might have left on there.

 

[zefi]

No...I guess that'd be the next thing. I haven't been game cause I'll then have to re-enter everything.

Then again, I haven't got that much on it yet!

Ok. I'll give that a go. Now to see if I can find factory reset...

 

[zefi]

Ok, I reset it and its still the same.

 

[amarie82]

It sounds like you don't have a lot of internal memory! Internal memory is the storage on the phone that is meant for apps, pics and anything else! Have you added all your stuff back on after you reset it?

 

[zefi]

All there is on the phone is apps and the settings/storage says 0 space on internal memory but only 670MB on it. How can that be? Can the internal memory be that small? I checked the camera app and its set to save to the SD card, yet it won't take any photos due to 'insufficient space'. There is nothing in the gallery (there shouldn't be as I reset the phone and it erased everything anyway) and yet it won't open it due to 'insufficient space'. At this rate I think I'll have to just go buy a new phone. This was given to me by a friend who upgraded, she said it worked fine and to be honest she saved me when I ran over my old phone and was in urgent need of a phone and had no money to spend. I can still take/make calls and texts so its working, but this is frustrating.

Thank you so much for your patience with me. I just don't know what else to try!

 

[womey]

I had the same (or very similar) issue with my Huawei H881C which started 4 days ago. I was able to fix it today. I tried all of the suggestions above. Even though they did not work (and I never did try the App2SD application), I did find that I could fix the problem manually by uninstalling a very large application (in my case, the FitBit mobile app) and then setting my default install location to the SD card. I then went to the PlayStore, re-installed FitBit, and that freed up over 100 Meg on internal storage. The 'low-space' indicator went away. To finish the fix (instead of using something like App2SD), I manually moved all of the applications (which the Huawei allows me to move) to the SD card. I did that by clicking on the APPS icon. Then I tapped the 'Menu' and chose MANAGE APPS. I went to 'ON SD CARD' and for any app which was using zero MB I check-marked it, and moved it to the SD card. After I finished moving them all I ended up with 162 MB free of internal storage (468 MB used) which was about 100 MB more breathing room than before. I left the default install location as SD to help avoid this problem in the future. (This phone apparently needs some cushion space taken from internal storage to perform basic phone functions > like simply take a picture (let alone store it), or synchronize email accounts. Even if you're not actually saving something, if that functional space isn't there, the phone can't perform everything it needs to. Once free space falls to around 60 MB, the above process might have to be used).

 

[zefi]

I'm giving up. I reset the phone to factory settings and there are no apps on there that I can move to the SD card... sigh.... One day I'll just buy a new phone.

Thanks for your help everyone.

 

[Donzgee]

My device also does the same its very frustrating. How do i get extra internal storage added to my device

 

[olbriar]

Welcome to Android Forums Donzgee. For some input on storage and much more you should check out the discussion area we have for your android device. Here is a link to the list of phone discussion areas we host.
Just open the link and then give your phone name a click to check out that discussion area. Ask questions and read what other members have had to say about our phone. Here is that link:
http://androidforums.com/categories/android-phones.3/
Thanks for joining the community. I do hope you enjoy.

 

[zefi]

My device also does the same its very frustrating. How do i get extra internal storage added to my device

I can't help. I gave up trying. When I can afford it I'll buy another phone!

 

[jodie]

i have a note n7000, and it had the same issue. i dont know if it will work as different phones, but i had found this and it worked ..

• From your phone dialler, dial *#9900#
• You will see sysDump screen on your device.
• Tap on Delete dumpstate/logcat and it will show you dump result. Click okay and exit.

 

[Freeman 1 and only]

hi zefi sorry for bringing up old stuff but regarding your y600,in apps settings>storage I found a alarming result on this phone y600 my internal memory stopt at 125mb the message for out of space popt up , and it took me to apps
I immediately noticed that my contacts kept 250mb I don't know why...don't ask, and I cleared it, and my internal space popt back to,430mb and it solved my problem for out of space message

 

[TomSmith2]

I was having the same problem. I was trying to transfer files from a computer to a Huawei. I checked settings>Storage and could see that I had about 5 gigs of internal storage available which was sufficient for what I wanted to put onto the phone. I checked the MTP setting, and found the phone was set to, "Charging". I changed this setting to Media Device (MTP) and this fixed the problem. If you are at the maximum of the available internal storage, I recommend doing the above, (Clear Cache, remove old file, do a dump) if you have storage available I recommend checking these setting first. To access them, slide your finger in the downward motion from the top of the phone to get the notifications. Find the field that says, "USB Connection" or something like that. the default will always be set to "Charging", change it to "Media Device (MTP) and see how you go. Hope this helps

 

[Acimarco]

I can't help. I gave up trying. When I can afford it I'll buy another phone!

Hi Zefi, if you still have that Huawei, I shared your problem for months. Today I solved it by going to Memory settings and delete all cache and all various (the last section).
and it eventually worked!! I still cannot believe that I can download updates!
If you still have that phone, so try that!

Good chance!