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software version? (not 2.1 question)

Bug fix for 1.5 released in January.

1.17.605.1 is the latest build for 1.5



not aware of that issue.

If I were you, I'd root.

ok so i have the most current software. I am on my second eris. I have a big issue with the phone having no single. According to my friend it is constantly doing an IRAT search to find a single and is not working seamlessly between 2g and 3g. My issue is i am in an office where everyone else with verizon has single, infact my env2 had full bars in the same seat i am in right now. SO for 10 hours per day my phone is a really expensive paper weight/clock I cant make calls, receive, and texts take 4 tries minimum to go though.
 
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i got close to the front door where i can pick up sig and it went to -97 and 8

That is a pretty bad signal. If you have coworkers that use Verizon, you may want to look at their phones and see if you can find out what dBm they are at. It will at least help with a warranty claim, if it comes to that.
 
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That is a pretty bad signal. If you have coworkers that use Verizon, you may want to look at their phones and see if you can find out what dBm they are at. It will at least help with a warranty claim, if it comes to that.

Yeah this is the second phone. I already have been given a replacement for the first one I had. (Same issue) Called Verizon and they can either send me a new one .. or i can buy a different phone at the preowned price.
 
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Yeah this is the second phone. I already have been given a replacement for the first one I had. (Same issue) Called Verizon and they can either send me a new one .. or i can buy a different phone at the preowned price.

I would try talking to them again and maybe even trying another one. If it comes down to requiring a new phone, you may want to read your contract. Look for anything pertaining to loss of coverage or lack of coverage in a specific area. Not saying it will do anything, but sometimes fine print can be your friend. ;)
 
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