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G1/T-Mobile Network down in the North East?

GODMODE

Well-Known Member
Oct 15, 2008
197
7
Massachusetts
www.godmode.com
Has anyone else been experiencing Network down time this morning? It is actually quite the bizarre exerpeince.

I can get TXT messages, email (though so far I have got none from my gmail account) but AOL and other POP/IMAP work fine.

I cannot log on to IM services, surf the internet or log onto any internet dependant services.

I have rebooted, reset my connections, tried 2G only, scanned for other networks, and nothing.

Anyone else having this issue? I just get a server or connection issue in the browser for an alert error, though, its strange since I can get email and text... though data seems to be having its issues.

Also, GPS is not working (not that it ever really did when trying to located me) though the maps will not download, and of course, the other data dependant stuff is faulting out with connection problems as well.
 
Well, I figured that one out - My last mobile was a Sidekick, and when I switched over (now a week ago) it finally caught up and took my sidekick plan off, and never replaced it with the G1+ I ordered when I originally asked for the upgrade - so I signed onto Tmo and added it.

Yippee.


Did it work immediately? Or did it take a few minutes to update everything and get your data back?

Same thing appears to be happening with me. SMS yes, full bars, 3G even tries to connect, but no data, no maps, no internet, no marketplace.
 
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EVERYONE WHO RECEIVED A PREORDERED G1 TAKE NOTE: I too lost coverage, and this is what T-mo said:

In order to prevent billing customers for upgraded services before they actually had the new phone in hand, T-mo put all preorder customers into a free internet limbo state.

Their system was suppose to revert back to customer's new data plan of choice automatically, upon receipt of the phone. Due to a system glitch this auto revert did not occur and data plans where dropped instantaneously after the limbo period expired. T-mobile is restoring data service once the customer calls in to place a trouble ticket.

Now hear this: the CSR/TSR told me not to expect service resumption UNTIL UP TO 48 hours!
 
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EVERYONE WHO RECEIVED A PREORDERED G1 TAKE NOTE: I too lost coverage, and this is what T-mo said:

In order to prevent billing customers for upgraded services before they actually had the new phone in hand, T-mo put all preorder customers into a free internet limbo state.

Their system was suppose to revert back to customer's new data plan of choice automatically, upon receipt of the phone. Due to a system glitch this auto revert did not occur and data plans where dropped instantaneously after the limbo period expired. T-mobile is restoring data service once the customer calls in to place a trouble ticket.

Now hear this: the CSR/TSR told me not to expect service resumption UNTIL UP TO 48 hours!


OR you can do like we did and just add the data plan back in and get service back in less than 2 hours.

Just a thought.
 
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for me all my bars were dead and i had no edge or 3g thing at the top but i could still go on the internet which was weird but now i have all my bars but i'm only on the edge network i went to the store and got my phone on the 22nd and had my plan for unlimited activated on sat so does that mean my plan was removed too?
 
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i have the $25 g1 plan but i'm only connected to the edge network did they change the 3g network to a higher plan?

No, they didn't change the plans. Both plans are 3G, both have unlimited use of T-Mobile Hotspot WiFi. The only difference is the $35 has unlimited text, but the $25 only has 400 SMS/MMS messages.
You may be in an area where there is no 3G or very limited 3G.
 
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