Cracked Screen

[ncsustash]

So my screen is freakin wrecked.

I dropped it from about 2 feet into a pile of leaves. I picked it up and dusted it off and didn't see any problems. I took it in side and set it on the table and came back in 10 minutes and had a crack running about 2.5" diagonally across the screen and a little one in the corner. After about an hour another one showed up running horizontally across the screen.

I find it hard to believe that the fall it took would cause the glass to shatter like it did. I think it might have been the temp difference of bringing it inside.....>90 to ~68.

Any advice? Should I contact VZW or HTC first? Any recommendations on 3rd party repairs?

Sorry no pics....the wife has the camera in China.

 

[lmbgm]

wow sorry to hear that. just a pile of leaves? Did the phone have some sort of case or cover?

 

[BetterMost]

It seems like there is some sort of problem with these screens. They should be able to take a drop like you describe without breakage.

 

[TrumpetMan]

Sure there wasn't a rock or something under the leaves?

 

[necosino]

Contact VZW ASAP to get a NEW replacement instead of a refurb. This is believable though, if it landed on its back. The camera lense acts as a channel for the force of the impact to go straight to the screen.

 

[ncsustash]

no case....it was in an aftermarket belt clip sleeve and i had it in my hand and I bent over to pick something else up and it fell out of the sleeve as it wasn't a tight sleeve.

I doubt there was a rock...I was just walking in the woods and it didn't see like it landed very hard....maybe it just landed on the right spot the right way. Still, I dropped my BB Storm down several stairs with no problems.

I will swing by VZW tonight and see what they say. The worst they can say is no...

 

[esn]

I hope you had insurance I doubt they will cover under warranty but good luck.

 

[jgigs]

Wow that stinks.

I dropped my phone this weekend. It fell off the kitchen counter top onto the floor. Fortunately it survived with out any breaks.

 

[tranceFusion]

I hope you had insurance I doubt they will cover under warranty but good luck.

anyone can still add insurance.. you can add it up to 30 days.

 

[BetterMost]

anyone can still add insurance.. you can add it up to 30 days.

I think its a "must have" considering all the mishaps we are seeing already.

 

[ncsustash]

anyone can still add insurance.. you can add it up to 30 days.

great advice!

 

[bfrey08]

This is funny because this is almost the exact same scenario as me, however mine dropped from about 2 feet onto the soft grass, I did not realize my screen was cracked until I tried to turn it on 2 hours later, and the screen was discolored.

I as well have the HTC Droid Incredible, and am a previous owner of the BB storm.

The BB storm seemed like a tank, I dropped it a few times from much higher distances and no harm was done to it...

I do have insurance for the Incredible however, I might as well try out verizon/HTC to see if it is covered under warranty since I know the Nexus one is having plenty of screen problems.

 

[ncsustash]

The result....

 

[crackers8199]

This is funny because this is almost the exact same scenario as me, however mine dropped from about 2 feet onto the soft grass, I did not realize my screen was cracked until I tried to turn it on 2 hours later, and the screen was discolored.

I as well have the HTC Droid Incredible, and am a previous owner of the BB storm.

The BB storm seemed like a tank, I dropped it a few times from much higher distances and no harm was done to it...

I do have insurance for the Incredible however, I might as well try out verizon/HTC to see if it is covered under warranty since I know the Nexus one is having plenty of screen problems.

the incredible has a different screen than the nexus one...

 

[jwm2]

+1 for insurance. I added it within a few days of getting mine, just in case. With these kinds of devices you just never know and as much as i carry it with theres a pretty good chance i'll get to use it.

 

[rockstar323]

Edit: Nevermind i was wrong it is 30 days with Verizon.

 

[necosino]

The result....

I like that lamp.. No, really, I do..

 

[aleis]

the verizon case/holster saved my phone at least 5 times so far.
on concrete, on tile floor, carpet, inside car on the floor and on carpet in the house. its does have its issues but the case/holster is a must in my opinion.

 

[nyngbld]

the verizon case/holster saved my phone at least 5 times so far.
on concrete, on tile floor, carpet, inside car on the floor and on carpet in the house. its does have its issues but the case/holster is a must in my opinion.

good lord, why is it being dropped so much???

 

[thewholeshabang]

same thing happened to me. what ended up happening?

 

[drdoom]

I dropped mine from about 4 feet yesterday. I have the Red/Black gradient case on mine and it split apart after the fall. No damage to my Incredible though.

 

[deanq4]

Dropped mine from my pocket to a rubberized concrete floor (about 3 feet) and freaked out... a week later, no issues. Landed on the corner and popped the back off. Lucky I guess

 

[CatsTide]

leaves are evil....keep your inc away from leaves at all cost!

 

[Reaver]

So to sum it up.... Leaves crack the screen and Styrofoam breaks the touchscreen. Who knew we were surrounded by such evil.

Seriously, I dropped mine from about a foot and I still freaked out. All these stories have me handling my DINC more carefully than a newborn. I am not a fan of cases but I may have to breakdown and get one. Luckily, I always opt for the insurance.

 

[kingwilliam]

I handle my Inc like baby Jesus, but unfortunately I am an idiot and I was driving with the phone sitting on my lap.....

As I have done hundreds of times with other phones, I got out of my vehicle and watched in slow motion horror as it fell toward the pavement..... it struck with a loud pop and I knew things were gonna be bad when I picked it up.








Needless to say, my screen looks like a busted windshield.....everything still works fine.


My brother has purchased replacement screens for his iphone that worked great.... I wish I could find one for this phone.

I have insurance, but I prefer to use that if I lost or totally destroyed the phone, cause I think you can only do 2 claims per year w vzw