First post and i am pissed as is the others i see. Sprint technical support is nothing more than customer svc reps reading off a script that have no answer to what the real problem is. I did the update friday and my phone has been powering off like every 10 minutes for 2 days straight . I even took it to a sprint *coughsh#&cough* store and they reloaded "their store version " of the update and assured all problems were fixed (yeah right ) . No more than a hour later phone still powering off. I called again and they sent me another new phone which i just updated . I can only hope this works or i will be rolling over to the dark side "apple I-phone" by early next week and demanding a full refund from sprint and canceling all 4 of my family lines !