Samsung is talking with a PR company

[germ]

Hi all I've been lurking this forum for sometime since I am a Behold 2 owner. I thought I'd take it upon myself and contact Samsungs PR directly asking for more information about not supporting this product that is less than a yr old. Mind you I emailed them the day of the bad news surfacing and told them I will only being supporting them until the day T-Mobile starts to roll out 2.1 to the other phones, so today I recieve the infamous reply: noted in red*

However I got to looking and noticed that in the TO: FROM: section I saw that they also had CC: this as well to the PR company MWW group so it looks like they are gearing up for the bad press from all of us that have been lied to us saying that this device will recieve the 2.x Android.

We want you to know that Samsung appreciates you helping to bring this matter to our attention. Samsung is immediately releasing the following information to clear up any confusion regarding planned upgrades for the Behold II: "Samsung Mobile and T-Mobile USA are planning to update the Behold II to Android 1.6 which provides access to Google Maps Navigation, Google Voice Search capability and quick search box for Android. The update will also supply additional benefits including Swype, an improved Media Player, updated core Android applications and improved Bluetooth capabilities. However, the Behold II is not upgradeable beyond Android 1.6."

Additionally, we are researching any previous statements made about the planned upgrades for the Behold II to rectify misstatements, if any, that may have been made. Please know we review and appreciate comments, positive and negative, made by people like you, our customer, and we take them to heart. Our goal is to always provide the best possible handsets that not only meet but exceed your expectations, both in quality and functionability.

Sincerely,

 

[mwl1119]

Hi all I've been lurking this forum for sometime since I am a Behold 2 owner. I thought I'd take it upon myself and contact Samsungs PR directly asking for more information about not supporting this product that is less than a yr old. Mind you I emailed them the day of the bad news surfacing and told them I will only being supporting them until the day T-Mobile starts to roll out 2.1 to the other phones, so today I recieve the infamous reply: noted in red*

However I got to looking and noticed that in the TO: FROM: section I saw that they also had CC: this as well to the PR company MWW group so it looks like they are gearing up for the bad press from all of us that have been lied to us saying that this device will recieve the 2.x Android.

We want you to know that Samsung appreciates you helping to bring this matter to our attention. Samsung is immediately releasing the following information to clear up any confusion regarding planned upgrades for the Behold II: "Samsung Mobile and T-Mobile USA are planning to update the Behold II to Android 1.6 which provides access to Google Maps Navigation, Google Voice Search capability and quick search box for Android. The update will also supply additional benefits including Swype, an improved Media Player, updated core Android applications and improved Bluetooth capabilities. However, the Behold II is not upgradeable beyond Android 1.6."

Additionally, we are researching any previous statements made about the planned upgrades for the Behold II to rectify misstatements, if any, that may have been made. Please know we review and appreciate comments, positive and negative, made by people like you, our customer, and we take them to heart. Our goal is to always provide the best possible handsets that not only meet but exceed your expectations, both in quality and functionability.

Sincerely,

Not to be a jerk but someone already posted that letter......... word for word lol.

 

[thegame3202]

Additionally, we are deleting any previous statements made about the planned upgrades for the Behold II to rectify misstatements, if any, that may have been made. Please know we review and appreciate comments, positive and negative, made by people like you, our customer, and we take them to heart. Our goal is to always provide the best possible handsets that not only meet but exceed your expectations, both in quality and functionability.

FIXED

 

[mwl1119]

additionally, we are deleting any previous statements made about the planned upgrades for the behold ii to rectify misstatements, if any, that may have been made. Please know we review and appreciate comments, positive and negative, made by people like you, our customer, and we take them to heart. Our goal is to always provide the best possible handsets that not only meet but exceed your expectations, both in quality and functionability.

fixed

fixed :d

 

[germ]

mwl119,
I was just posting the notice for shits but what I found odd is that they CC: the MWW PR company with what I wrote and there response.

 

[marcelo_lopez]

It's all a crock. "Misstatements" my eye.....Marketing can be just as shady and shifty as they want to be. If they didn't mean it, they should've withdrawn the marketing video, not 6 months after, but immediately after it had been put out.