Like many of you, I have been having a number of problems with my new hero, recently updated to 2.1 (BT connectivity, landscape lag, out going call lag, etc). I called sprint customer service today to report some problems I have been having, and to their knowledge, the only known issue with the hero is the headphone jack issues some people have been having. Their answer is that of the people that might be having these probs that have called in (maybe 2% of hero owners), there are plenty of hero users that have not had any complaints, be it 1.5 or 2.1. If you are experiencing the above or other problems, instead of making threads all day about this, that, and the other, I encourage you to call sprint customer service to report them. You may get sympathy from people on here, but no one on here is gonna fix it for you. The more people that complain and show that its not just a few select customers with the problem, the more likely they will be to encourage HTC to fix these problems.