HTC C/S Guy Just Told Me Flat Out Not To Buy A First Run EVO..

[BetterMost]

I called Sprint and HTC to clarify the SD card re formatting issue and was told flat out by HTC If I were you I would wait at least 90 days before buying the EVO Not that our phones are bad or anything but the first runs always tend to be buggy, then he mentioned the Incredible and how on launch day they had over 100 calls holding sometimes over an hour to solve issues they had no solutions for right away. Now im scared!

 

[ToNrDrOiD]

there are already releasing a software update for card issue

 

[Ashenor]

Don't swim for at least 3 hours after you eat!

 

[Oridus]

I called Sprint and HTC to clarify the SD card re formatting issue and was told flat out by HTC If I were you I would wait at least 90 days before buying the EVO Not that our phones are bad or anything but the first runs always tend to be buggy, then he mentioned the Incredible and how on launch day they had over 100 calls holding sometimes over an hour to solve issues they had no solutions for right away. Now im scared!

The people with the google i/o phones seem to enjoy it very much. The only issue they had was the S/D card. I'll take my chances.

 

[RoboMonkey]

1st run G1 FTW! I'm in with both feet.

 

[Kingkoa]

I'll take the r isk

 

[Kazrell]

If the problems with the Incredible were widespread the they would have made some sort of compromise like a discount or something. They were isolated screen and battery issues - that said. I'm surprised any official HTC or Sprint person would make a bold statement like that. And with Sprints 30 day no questions asked refund policy, I am sooo not afraid.

 

[DarkNeo]

Its not a hardware issue...its software. Which is easily corrected with a software update. Go ahead and wait, more phones for us

 

[Deleted User]

This is no different than buying ANY phone at release. Risk you run, get it now so you can enjoy and not wait and deal with any bugs before they get fixed OR wait until a few updates come out, but then you have to wait.

 

[thearch1tect]

i think the risk/reward ratio is stacked in your favor so stop worrying and get ready for greatness

 

[Putty]

Don't swim for at least 3 hours after you eat!

Ha Haaaaaa! lol. yeah.

Risk I am willing to take

 

[GaryColeman]

Now im scared!

I've decided I want my Evo so much that it doesn't matter. Now my only concern is will my Evo want me?

 

[rdegk15]

when in doubt sell the old one, get a new one.

 

[MyHTCevo]

My upgrade isn't up until September and I was talking with the manager of one of the retention call centers. (She made it July 1st) She said its good to sometimes to wait a month or so because the release day phones can have problems. I know she was just trying probably to appease me but still, it is not unheard of.

p.s. I'm waiting for my review unit in the mail...so all is well in my book.

 

[BetterMost]

If the problems with the Incredible were widespread the they would have made some sort of compromise like a discount or something. They were isolated screen and battery issues - that said. I'm surprised any official HTC or Sprint person would make a bold statement like that. And with Sprints 30 day no questions asked refund policy, I am sooo not afraid.

The 30 day return policy is the only reason im going ahead with the purchase now. I almost wish I didn't call HTC now.

 

[polkadots]

Im just telling you what came out of the HTC guys mouth babe. I know its hard to believe but in a nut shell thats what he told me. Im still buying the phone tomorrow but now im not nearly as enthused about it.

Seriously? Buck up, sport.

 

[Radly]

Sure, wait 90 days before getting your EVO. That's about the right time to receive one of the first refurbs we returned.

 

[Carioca_FL]

You do realize they can't sell refurbs as new phones, right?

 

[robertdahlgren]

All I had to do was re-seat my SD card a couple times until it was happy, format it, and now it's worked great for 2 weeks. That's sure a rough workaround.

 

[fortesquieu]

You guys are too mean to OP. He is just posting what he has been told, what's wrong with that?

Anyway, what was the issue with the Incredible that the rep was talking about?

 

[some.devil]

Issues are expected, we're all early adopters

 

[mbell75]

The article I read said as many as 60 users had complained about this. Ok, out of 5k phones? I'll take those odds. Seems you need to format the card first which should be a no brainer. You should format ANY new memory card before using it.

 

[sean76]

Didn't u have insane issues with your incredible?

 

[fortesquieu]

Didn't u have insane issues with your incredible?

Battery? That's expected.

It will be interesting to see how many battery threads tomorrow.

 

[iamfunkyz]

Early adopters adopt early. I won't be waiting.