Hi, I just got my new Samsung i7500 Galaxy and try to connect to the PC,
First my NPS rel 1.2.0 did not accept the phone, I could see it, I could se virtual disk, but not connet to the phone , NPS said "Not supported phone",
I went to Update NPS, and NPS found rel 1.3.0. IJ1 which I downloaded and installed.
Then phone still not connected. NPS displayed message- "this firmware not supported, only supported function is upgrading firmware", well that was easy go to update in NPS, found new firmware version, and NPS downloaded, copied the old version from the phone to PC, and then uploading new firmware, it went all the way on the PC to 100%! and Success - completed.
However Display on Phone is still showing " Downloading..." and show a blue square icon in display, after 2 hours I took the battery out for 5 minutes and put it back in, and the phone goes back to "downloading " -
I have tried to :
Power off
Hold volume down + call button + end call button
and
Volume down + OK (center of d pad)) + power
But this just "lock the phone in a mode with display off".
any Ideas on how to reset the phone and start on again ? Do I have to turn it in to Samsung?
/Ole
First my NPS rel 1.2.0 did not accept the phone, I could see it, I could se virtual disk, but not connet to the phone , NPS said "Not supported phone",
I went to Update NPS, and NPS found rel 1.3.0. IJ1 which I downloaded and installed.
Then phone still not connected. NPS displayed message- "this firmware not supported, only supported function is upgrading firmware", well that was easy go to update in NPS, found new firmware version, and NPS downloaded, copied the old version from the phone to PC, and then uploading new firmware, it went all the way on the PC to 100%! and Success - completed.
However Display on Phone is still showing " Downloading..." and show a blue square icon in display, after 2 hours I took the battery out for 5 minutes and put it back in, and the phone goes back to "downloading " -
I have tried to :
Power off
Hold volume down + call button + end call button
and
Volume down + OK (center of d pad)) + power
But this just "lock the phone in a mode with display off".
any Ideas on how to reset the phone and start on again ? Do I have to turn it in to Samsung?
/Ole