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Help Dust under EVO glass, with pics

chipjan

Lurker
Jun 4, 2010
6
0
I've had my evo for 4 days now, and I think I have a pretty significant amount of dust in the upper left corner. Before I call to exchange this, can anyone take and reply if it is more/less than the dust under your phone?

htcevodust020.jpg


There is also one random spec that made its way down to middle of phone (less concerned about this one...)

htcevodust019.jpg


And yes, I know there is a thread complaining about "CRAPPY" build quality, but I think this phone is stellar in all other regards. I just need some verification that I have an unusual amount of dust for a 4 day old phone. Thanks!
 
Sorry to seem suspicious however it is your first post and it sure does look like the dust is on TOP of the screen seeing as it is showing on the black border as well and it would be impossible to see the dust if it was under the black paint around the border.

Understandable. It's nearly impossible to get 100% of the dust off the screen. I cleaned it with microfiber cloth prior to taking the picture. Nearly all of the dust in the "spray pattern" on the actual screen is underneath the glass.

**Edited to incorporate BetterMost's lovely joke :)
 
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Yeah, this will soon be a common problem with EVO owners. I am starting to get dust, I had it on my Hero too. Most of the people on this forum will deny the truth, but they will eventually have dust.

I started a thread about dust for the EVO: http://androidforums.com/htc-evo-4g/97966-yay-evo-has-same-crappy-build-quality-hero-dust-under-glass.html

But, as I expected, just like when I started the dust thread for the HERO: http://androidforums.com/sprint-htc...dust-under-screen-only-1-month-ownership.html

I was mocked, but I don't really care. The build quality of HTC is terrible, and dust coming into the phone is no surprise to me. I have it, too.
 
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Yeah, this will soon be a common problem with EVO owners. I am starting to get dust, I had it on my Hero too. Most of the people on this forum will deny the truth, but they will eventually have dust.

I started a thread about dust for the EVO: http://androidforums.com/htc-evo-4g/97966-yay-evo-has-same-crappy-build-quality-hero-dust-under-glass.html

But, as I expected, just like when I started the dust thread for the HERO: http://androidforums.com/sprint-htc...dust-under-screen-only-1-month-ownership.html

I was mocked, but I don't really care. The build quality of HTC is terrible, and dust coming into the phone is no surprise to me. I have it, too.

Hopefully we can get replacements and a case (otterbox maybe) to prevent this on the next one. Oh well. Did you return yours under the 30 day program?
 
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This used to happen with my iphone 3g. Try holding it in on hand and smacking it down into the other hand. The object is to jar the dust loose and have it fall down to below the visible screen.

What I'm trying to do is not carry it in my pocket so much. So I either set it down on the table or carry it in my hand. I also clean my pockets of pocket lint. I know its probably excessive, but following this method I haven't had a dust problem with my phones.
 
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I have dust in the upper left, it looks pretty much exactly the same as yours. I also have the grounding issue and light leakage at the bottom. I'm waiting for RadioShack to get more in so they can replace it. Love the phone, but not going to accept issues like this on something a week old. My iPhone 3G had dust under the screen.. but again it was almost 2 years old so I understood and accepted it. You know?
 
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What I'm trying to do is not carry it in my pocket so much. So I either set it down on the table or carry it in my hand. I also clean my pockets of pocket lint. I know its probably excessive, but following this method I haven't had a dust problem with my phones.

If you have to do all that, then:
1. Exchange for a new one
2. Or get a seal tight case
3. Or just get a different phone.
 
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All of you saying Sprint won't return it.....Listen up, you have 30 days to return or replace your phone! No matter what the circumstances are, you are entitled to do either one. So if you have dust, walk in and ask for a new one. Say there is dust under the screen, and even throw in a cherry on top and say your getting random resets a couple times a day, use your imagination people, If you have one of course..lol
 
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