ive just waisted 30min of my life waiting to talk to a HTC tech rep. i told him some issues were fixed, which they were, theeeennn i told him bout my trackball issue(which is real), he just kept insisting on a factory data reset(which ive done twice and many data resets) and after which to send me to a repair center? wtf is that? he was in a hurry to get me off the phone, ugh, is it worth it to fix it myself? already broke warranty wit leak v2 and 3...just thought id see if anyone else was told this?