bp_e11even

Today I tried to upload some of my pictures by plugging the phone into my computer using the USB cable. When I drag down the notifications screen and click mount, it mounts as usual but when I refresh My Computer, the phone isn't being displayed. I have done this a few times before, but just now it doesn't seem to work. I've also tried resetting the phone and it still won't show up in My Computer. Anyone know what's wrong here?

I'm running Windows 7 on a HP TouchSmart

Haizum74

What happens if you just leave it a minute or two? I never had to refresh anything for it to show

bp_e11even

Been plugged in and mounted for 20 minutes now.. still nothing and when I refresh, still nothing.

Slug

Using the same USB port each time? If not, try connecting to the one that previously worked. If you are, then try rebooting the PC then connect the handset to a different USB port.

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EmAzY

Known issue with windows 7.
I have the same problem on my Windows 7 netbook.

I haven't bothered much about it but certainly Googling it will give you your answer.
Try googling it and you will see what I'm saying.

GL.

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update:

ok this got me going so here is the link.
http://gadgets.softpedia.com/news/How-To-Solve-HTC-Hero-Sync-Problem-in-Windows-7-4442-01.html

let me know if that helps.
ty.

Last edited by EmAzY; January 7th, 2010 at 09:33 AM.

EmAzY

I tried the steps given on google fix... same freakin problem...

pspbricker

Did you install an update for an Android interface in windows? I did, and had the same problem as you.Unplug Hero, Uninstall the driver, plug Hero in, and when Windows tries to install via Windows update (ADP driver or something) hit cancel and install My HTC Hero manually. Also, hit menu, settings, applications, developement and enable USB debugging.

EmAzY

Ic ill try that. Ty

myhtcheroprobs

where is the mount button? i can't find it on the notifications bar