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Old February 24th, 2010, 05:33 AM   #1 (permalink)
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Default alarm clock failed me again today!

It's getting quite annoying that I can't rely on my phone's alarm clock. I haven't had a separate alarm clock for years and I don't feel like buying it now. I can't really understand why the alarm does not work. It is like the phone gets into a sleeping mode and alarm clock stops working. Another sign is Astro player stops between songs and does not resume until I wake up the phone. Very frustrating!

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Old February 24th, 2010, 05:41 AM   #2 (permalink)
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Try using the count down timer...hasn't let me down yet. Although I'm an eris owner. Cousin to the hero I've also had trouble with the alarm!
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Old February 24th, 2010, 05:48 AM   #3 (permalink)
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Are you using a task killer app?

If so, add the clock application to the ignore list. If the clock process gets stopped, the alarm won't sound.
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Old February 24th, 2010, 05:57 AM   #4 (permalink)
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It is in the ignore list. But it doesn't help unfortunately
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Old February 24th, 2010, 05:59 AM   #5 (permalink)
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Quote:
Originally Posted by steve_f View Post
Are you using a task killer app?

If so, add the clock application to the ignore list. If the clock process gets stopped, the alarm won't sound.
Better yet, uninstall the task killer.

I used to use a task killer but it caused more problems than it saved. When I uninstalled it, my battery life improved by about 1 day and the phone is rock solid. I just reboot once / week.
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Old February 24th, 2010, 07:28 AM   #6 (permalink)
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I once had my alarm not working. Turned out it was just that the alarm volume was turned right down to silent.

You can make sure the volume is up, by editing the alarm, and go and choose the alarm sound. While in the list of alarm sounds, use the volume buttons to turn the volume to what you like.

Never had a problem with it since.

Oh, and make sure that if you're using a task killer, that you only kill stuff that you know what they do.
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Old February 24th, 2010, 07:41 AM   #7 (permalink)
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My hero's alarm has woken me up every morning without fail for 4 months. Not saying this to be annoying, just to highlight that its likely that either you must be doing something wrong (e.g. a task killer incorrectly configured) or some app you have installed is messing things up.
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Old February 24th, 2010, 08:13 AM   #8 (permalink)
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Yes, I've got s feeling that sooner of the applications is messing it up. The volume is ok as the alarm goes of as soon the phone is woken up and I definitely do not kill the clock. I've got a few applications starting automatically, which I do not know how to stop doing that. Is there a way to manage startup applications?
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Old February 24th, 2010, 10:51 PM   #9 (permalink)
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My alarm clock does not work at all. I have uninstalled the task killer and checked all the volumes 10 times, turned the vibrate on and off and all it does is blink the track ball. It will vibrate if I have that turned on. Not sure what the problem is.
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Old February 25th, 2010, 01:20 AM   #10 (permalink)
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when you set the alarm...does it still popup at the bottom saysing somthing like Alarm is set for XX minutes from now?
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Old February 25th, 2010, 06:10 AM   #11 (permalink)
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Have you assigned a ringtone to the alarm, and the ringtone has been deleted?
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Old February 25th, 2010, 07:41 AM   #12 (permalink)
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Quote:
Originally Posted by MattW View Post
Better yet, uninstall the task killer.

I used to use a task killer but it caused more problems than it saved. When I uninstalled it, my battery life improved by about 1 day and the phone is rock solid. I just reboot once / week.
+1 Task killer slowed my phone up no end
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Old February 25th, 2010, 08:12 AM   #13 (permalink)
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I would not use a task killer but for killing apps which are launched at startup. I have no idea how to prevent them launching.
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Old February 25th, 2010, 11:50 AM   #14 (permalink)
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I have never experienced any problems regarding task killer and alarm clock.
The problem i have noticed is that when i turn down "media volume" it also turns down the "alarm volume" an thus rendering the alarm useless.
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Old February 25th, 2010, 04:29 PM   #15 (permalink)
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Somethong is brewing in my phone again I can feel it. The first symptom is Astro player stops between songs when the phone is in the locked mode. Bringing the screen to life resumes playing. Also when I unlocked the phone it took the clock a few seconds to update time. Usually it happens almost instantly but this time I could switched to another screen and back before it happened. I set the alarm for the next 5 min to check if it works. Will report tomorrow if I manage to wake up in time.
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Old February 25th, 2010, 06:26 PM   #16 (permalink)
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Once the alarms is set it does it need to be rechecked every day as long as no app killer is installed?
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Old March 1st, 2010, 02:36 AM   #17 (permalink)
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The clock on my Hero stopped at 2:28am this night. I now use my wife's mobile as a backup alarm clock. So it went off, I woke up the screen of my phone and it was displaying 2:28. The alarm clock icon in the notification area was also missing. It appeared a few seconds after I unlock the screen together with updated time. The alarm worked last evening BTW.
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Old March 1st, 2010, 12:29 PM   #18 (permalink)
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I've had this problem for the last week or so, I actually just fixed it. Turns out I accidentally put the phone on 'Silent Mode' by long pressing the power button trying to turn my phone off. When I powered it back on, I set my ringer back to loud, but apparently when you go 'Silent' it kills the alarm clock volume. Go into your alarm clock and choose ringtone, then hit the volume rocker up and see if it was at X instead of =======. You can also download a free market application to 'fake call' your phone, at a particular time, and use it as an impromptu alarm clock.
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Old March 1st, 2010, 12:37 PM   #19 (permalink)
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Quote:
Originally Posted by MattW View Post
Better yet, uninstall the task killer.
^^^^^^^^^^^^^^^^
THIS! x2
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Old March 1st, 2010, 03:26 PM   #20 (permalink)
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My clock just lags, so that the alarm is sometimes late going off, I think it does go to sleep! I dont have any app killers in fact I have very little on it as it is a new phone. Am upset that a phone with such high spec cannot do the simplest of things!
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Old March 9th, 2010, 10:53 PM   #21 (permalink)
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My problem is that my alarm will go off the first time I manually set it, but since I have it set to repeat every workday, I don't bother resetting. But, for some odd reason, after I dismiss my alarm the first time, the phone turns the alarm volume all the way to silent.

I recently installed one of those apps that lets you see all of your volume controls separately, and this is how I realized my alarm volume was mysteriously going to 0 after being dismissed. So, now, after dismissing my alarm, I just turn the volume back up.

...would be nice to not have to do that though.
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Old March 10th, 2010, 01:18 AM   #22 (permalink)
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My alarm dident work today. So my work called me

I dont use appkiller. Its litle annoying
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Old March 17th, 2010, 04:55 PM   #23 (permalink)
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After a couple of weeks of good work the alarm did not go off this morning. I have a suspicion that there is a conflict between email notifications and probably a paused media player. But again I can be wrong.
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Old March 17th, 2010, 07:30 PM   #24 (permalink)
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I've had this problem with my hero too and it has really disappointed me. I am going to try putting my alarm clock on the task killer ignore list and see if that works.

The one way I have dealt with this problem prior to reading this thread was pretty simple. Before going to bed I would kill all my tasks and then I would open up my alarm clock, reset/set my alarm, and toggle the alarm ring. This worked on days when I knew it was critical that I had to get up in time.
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Old March 17th, 2010, 07:51 PM   #25 (permalink)
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Quote:
Originally Posted by Hoosh View Post
I've had this problem with my hero too and it has really disappointed me. I am going to try putting my alarm clock on the task killer ignore list and see if that works.

Thats your problem... You can't expect your alarm to work if you killed the service that rings it! Its a problem with you not the phone :P
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Old March 17th, 2010, 08:15 PM   #26 (permalink)
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Thats your problem... You can't expect your alarm to work if you killed the service that rings it! Its a problem with you not the phone :P
Lol I didn't say it was the phones fault. I didn't know that you had to put it on the ignore list like that.
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Old March 17th, 2010, 08:38 PM   #27 (permalink)
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Lol sorry, get lots of people blaming the phone for things like that :P
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Old March 19th, 2010, 08:12 AM   #28 (permalink)
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My Hero woke me an hour early this morning. Unfortunately I didn't realize the time was wrong until I got to work an hour early (5:00 AM) ouch!

It happened only once before (clock was off an hour last night too). Both times I shut off the phone removed the battery and rebooted and the time was corrected.

No Task Killer installed here. But I did install this new app yesterday "Floating Image" it's very cool and will float pictures across the screen. I think maybe this program used up all my cache memory.

If anyone has any suggestions please let us know. We all want to be able to use and TRUST our phone alarms. Thank you.
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Old March 20th, 2010, 07:21 AM   #29 (permalink)
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I found my problem. Had to call HTC 3 times twice they told me to do a hard reset (would not have helped). The problem was that the time zone on the computer didn't match the time zone on the phone. When synced the phone added an hour and kept it.
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Old March 20th, 2010, 02:41 PM   #30 (permalink)
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Thumbs up Cured for me by changing ringer volume for alarm ringtone

Re: alarm staying 'silent', I suffered this for the past 3 weeks, tried everything above except factory reset (wanting to avoid many hours reloading software, customizing phone etc); then I found this advice on another site, and cured the problem!
Fixing a Silent Alarm on HTC Hero Chris Bunney

I had *not* expected the alarm to have its own volume setting; when I adjusted the volume control while selecting the alarm ringtone it came up from 'no sound' (but not 'silent') and then worked fine.

Overall I like my Hero but sometimes it's too clever for its own good...
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Old March 20th, 2010, 03:29 PM   #31 (permalink)
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Mine still randomly decides when to work and it's not the alarm volume or taskiller.
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Old July 19th, 2010, 02:41 AM   #32 (permalink)
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Oops, it did it again! Actually it happened two days in a row. The clock stops during the night and the alarm does not go off. I think that it is a combination of running a paused audiobook player and probably silent email notifications. Maybe something else. I've recently updated to 2.1 and hoped that this problem would be gone. Apparently not.
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Old July 19th, 2010, 03:13 AM   #33 (permalink)
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I had the same problem yesterday for a reminder of my tablets and I don't kill my apps. I checked the sound and seems fine and also tested the alarm and seems to work. On 2.1 and thought that this would have not been a problem anymore.
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Old July 23rd, 2010, 05:12 AM   #34 (permalink)
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I'm now pretty much sure that the problem is caused by a combination of a paused audiobookplayer and a silent email notification arriving when the phone is locked. For some reason it makes the clock stop. When I unlock my phone this morning the clock (not the widget but actual clock in the upper right corner of the screen) was showing 1.34am. It got updated in a couple of second.
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Old July 23rd, 2010, 05:16 AM   #35 (permalink)
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I have this exact problem with the Samsung Galaxy S... The clock stops updating overnight, when the phone goes to sleep, so my alarm never goes off Then it updates after a couple seconds when you turn the screen back on.

I don't use a task killer. Nor do i have a paused audiobook. And my phone is on airplane mode overnight so there are no email notifications. I think the problem is somewhat deeper, and android related, not phone-specific =\

If anybody can find a fix for this i will love you forever (figuratively).
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Old July 23rd, 2010, 06:59 AM   #36 (permalink)
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Interesting. I always blamed sound management problems. I think the clock works on the hardware level (like in BIOS in a PC). Probably the alarm is set on the software level (unlike in Nokia phones for example where it goes off even if the phone is switched off). The thing is it does not look like a wide-spread problem. Probably some other appication causes it. I've got Advanced Task Killer installed but it does not kill anything automatically. Is there any way to identify the cause of the problem? Something like looking in some logs?
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Old July 24th, 2010, 07:35 AM   #37 (permalink)
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I, personally, have no idea how to go about debugging the issue. I've only had an android phone for a week :P haha.

I did submit a bug report though..

Issue 9974 - android - Time stops updating whilst phone is asleep (causing alarm clock to fail). - Project Hosting on Google Code

So maybe if people express a similar issue then it will get looked at . I imagine google knows how to debug :P lol
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Old July 24th, 2010, 09:46 AM   #38 (permalink)
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Every night before bed you need to go into the alarm and set the ringtone and press ok. It will then tell you when in hours it will ring. Don't mess about with the volume (i.e. mute) after it has been set.

I do this every night and the alarm never fails me.

I don't use a task killer.
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Old July 24th, 2010, 10:47 AM   #39 (permalink)
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Quote:
Originally Posted by Darkplek View Post
I have this exact problem with the Samsung Galaxy S... The clock stops updating overnight, when the phone goes to sleep, so my alarm never goes off Then it updates after a couple seconds when you turn the screen back on.

I don't use a task killer. Nor do i have a paused audiobook. And my phone is on airplane mode overnight so there are no email notifications. I think the problem is somewhat deeper, and android related, not phone-specific =\

If anybody can find a fix for this i will love you forever (figuratively).
I was just wondering do you have the date and time on automatic?
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Old July 24th, 2010, 01:03 PM   #40 (permalink)
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everyone is quick to blame task killer apps but i dont trust the phone alarm and i dont use a task killer.
i have posted prev about my alarm not going off and i think its a genuine bug not a person fault.
at the mo im using a back up alarm as i cycle to work and its a 40 min ride,so cant afford to sleep in.looks like we'll have to keep fiddling for a solution.
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Old July 24th, 2010, 01:42 PM   #41 (permalink)
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I'm kinda with tool on this one... because I really can't think of any volume or setting that could be wrong with my setup. Although why most people have no problem at all is beyond me, in this case.

noddle, nah I've tried it with it on automatic, and then tried it without. Both failed to set off the alarm.

Diamond-Geezer, thing is, since it keeps failing, every time i do set it up it is directly before i go to bed :P and it says how long until it should go off. And the (alarm) volume is set near max so i cant imagine that would be the issue either.
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Old July 24th, 2010, 01:44 PM   #42 (permalink)
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Has anybody else noticed the time lag, from when you turn it on in the morning after it being on all night? Like the time is wrong for a second or two, then updates.

Or if you haven't noticed, look out for it tomorrow morning and report back? :P
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Old July 24th, 2010, 01:52 PM   #43 (permalink)
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Quote:
Originally Posted by Darkplek View Post
Has anybody else noticed the time lag, from when you turn it on in the morning after it being on all night? Like the time is wrong for a second or two, then updates.

Or if you haven't noticed, look out for it tomorrow morning and report back? :P

yep.i seen this..how is an alarm set for blah blah blah supposed to go off when the phone thinks its still 1.30 am?
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Old July 24th, 2010, 02:25 PM   #44 (permalink)
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Quote:
Originally Posted by tool View Post
yep.i seen this..how is an alarm set for blah blah blah supposed to go off when the phone thinks its still 1.30 am?
Would be best If the time is updated every 15 min and don't wast allot of battery because it sounds like it works most of the time and could get stuck.
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Old July 25th, 2010, 02:33 PM   #45 (permalink)
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Quote:
Originally Posted by Darkplek View Post
I, personally, have no idea how to go about debugging the issue. I've only had an android phone for a week :P haha.

I did submit a bug report though..

Issue 9974 - android - Time stops updating whilst phone is asleep (causing alarm clock to fail). - Project Hosting on Google Code

So maybe if people express a similar issue then it will get looked at . I imagine google knows how to debug :P lol
I have added my star to the issue. In the meantime I have updated to 2.2 (using FroydVillain ROM) so we'll see if the issue persists.
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Old July 25th, 2010, 05:24 PM   #46 (permalink)
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I use digital alarm by notes from the market place it never lets me down and its a free app and you can set ringtone or set mp3 as the alarm sound.
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Old February 3rd, 2011, 05:38 AM   #47 (permalink)
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Quote:
Originally Posted by Darkplek View Post
I, personally, have no idea how to go about debugging the issue. I've only had an android phone for a week :P haha.

I did submit a bug report though..

Issue 9974 - android - Time stops updating whilst phone is asleep (causing alarm clock to fail). - Project Hosting on Google Code

So maybe if people express a similar issue then it will get looked at . I imagine google knows how to debug :P lol
There is this bug report too for the same issue:

Issue 9524 - android - [Alarm Clock] Alarm doesn't get triggered as per scheduled, triggered only when phone gets turned on manually after alarm set time! - Project Hosting on Google Code

It's definitly not a problem with a task killer killing the service / app as the majority of users don't have them installed as you can see from reading the 2 bug reports. If however, you do have a task killer then not adding the Clock to the ignore list will cause the same symptoms! But this issue is an issue with Google and the Clock app or their OS.

It's been happening for a year and still no solution / work around from Google. It's a pretty annoying bug! C'mon Google..!!
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