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Old August 22nd, 2009, 05:42 PM   #51 (permalink)
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Default I SOLVED my issue with the DI-524

Hi guys, just wanted to let you know that I'm now browsing via Wi-fi on my Hero using my D-Link DI-524 router!

I found the solution over at xda-developers, where there's a thread very similar to this one. Some guy over there had a version 3.13b of the D-Link DI-524 firmware. Mine was running 3.12, which appears to be the latest official release.

Anyway, user deeren over at xda-developers kindly uploaded the 3.13b firmware he was using, and I installed it on my router and it fixed the issue!
You can find deeren's post with link here xda-developers - View Single Post - wifi signal, but no internet.
NOTE: deeren does point out that the 3.13b firmware is for the G2 version of the DI-524. I have no clue what the difference between the versions are, but mine was a G2. On the back of mine, on the white label it says "H/W Ver.: G2".

Furthermore, with regards to you guys running Zyxel routers. I stumpled across a thread on a Danish board, discussing this issue on an HTC Magic -- indicating that it's an Android/Linux issue -- and from that thread was a link to another thread at xda-developers claiming that new Zyxel firmware fixes the issue as well (though special Fullrate/other branded firmware may complicate the upgrade process). Here are the links:
Problemer med WIFI p Magic - Side 2 - Mobildebat.dk | Forum om mobil, tele og it (in Danish)
http://forum.xda-developers.com/showthread.php?t=547970

PLEASE NOTE: I have no personal experience with the Zyxel fix, I merely forwarded the information

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Old August 23rd, 2009, 03:53 AM   #52 (permalink)
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It works! Thanks from Norway, spiri!
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Old August 23rd, 2009, 04:55 AM   #53 (permalink)
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Question Zoom X6

New to this Forum, So Hi !!

I'm having some similar issues to the ones everyone else is having except my HTC will only sporadically connect (its probably done it 3 times in about 1000 tries!) to my Zoom X6 and then disconnect. Sometimes even loosing the AP (out of range) for a few minutes then seeing it again......??? Sometimes when I press connect it will try and succeed then others it does nothing at all and constantly say disconnected. Tried everything to solve it and getting a little hacked off now. Contacted HTC and they advised to get rid of everything "n" related, but the X6 I have only has b and g....so this shouldn't be a problem......Hope they sort it soon. If anyones got any ideas or suggestions for me on a Zoom fix let me know.........

Apart from that I love the phone!!
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Old August 23rd, 2009, 10:03 AM   #54 (permalink)
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Default Wifi Issue

Hi people,

I have got the Hero since yesterday. Initial wifi setup was ok. But when i went out to the garden and the phone when outside of wifi range. When i came back into range it wouldn't reestablish contact with the router.
I resolved the issue buy giving the phone a IP address out of the dhcp range.
You can do this in the wifi config then use the menu button to got to advanced and edit the settings.

I am just writing this in the hope someone has the same trouble and has good use of this info
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Old August 23rd, 2009, 02:28 PM   #55 (permalink)
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Originally Posted by DownTown View Post
Hi people,

I have got the Hero since yesterday. Initial wifi setup was ok. But when i went out to the garden and the phone when outside of wifi range. When i came back into range it wouldn't reestablish contact with the router.
I resolved the issue buy giving the phone a IP address out of the dhcp range.
You can do this in the wifi config then use the menu button to got to advanced and edit the settings.

I am just writing this in the hope someone has the same trouble and has good use of this info

Hey, I got my hero 2 days ago and it started that way to, first it worked like a charm (the WiFi) and suddenly when I left my home, it switched to 3g and when I got back home it went dead. so I have to use 3g to be able to use the browser BUT the wifi works on market.

I suck @ pc stuff nowdays, could you please help me with this issue.

#1 how do I know my dhcp range?
#2 where do I enter the new IP in the advanced menu?
my router is a Belkin N wirless router.
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Old August 23rd, 2009, 02:58 PM   #56 (permalink)
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my router is a Belkin N wirless router.
I'm afraid I've got some nasty news for you dude: the Hero seems to have an issue with N routers, apparently it wants to play only with a/b/g ones. lt sems to really love my old lynksys WRG for exemple.
If you read some of the older posts in this thread you'll find some more (mostly unwelcome) info.
I'm sorry mate.
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Old August 23rd, 2009, 04:05 PM   #57 (permalink)
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Thumbs up Belkin access point

Hi Everyone - I had the same problem with a Belkin F5D7230 access point connected to a Netgear (non-wireless) router.

I had the Belkin set on WEP 64bit security, which my new Hero refused to talk to (it saw the access point, allowed me to put in a key, then refused to route a DHCP IP address from the router and kept coming up 'Unsuccessful'). When i changed it to WEP 128bit, it worked fine. Hope that helps someone!
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Old August 26th, 2009, 03:06 AM   #58 (permalink)
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Default Same old trouble with HTC Hero!

The good news is that we all seem to have a similar problem! My Hero worked on wifi for some time then started playing up.
The main issues seem to be:
a)Always works on 3G/2G
b)Connects to wifi so you think it will be the same.
c)Strange results that are not always the same when connected through wifi.

My phone works better when connected using WPA2 rather than WEP128bit.
beebplayer connects but will not stream.
Last.FM works well only with WPA2.
Various browser problems .

All these problems go away on 3G.
Various routers have been tried and ISP's.

The problem is the phones wifi connection setup and software and that must be upgradeable.

The phone could be better I am sure, but what a phone and operating system it is now. Skymap, GPSTracker, Last.FM and beebplayer are the programs I use most. Once the wifi issue is solved it will be great. And the battery lasts. (Ex Nokia N95 owner) And the Google integration...

I just hope that others with this wifi fault will realize that they are not alone!
Martin Perrett
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Old August 26th, 2009, 04:37 AM   #59 (permalink)
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Default Hero wifi answer (or patch while awaiting upgrade!)

I have an answer for the wifi problems with the HTC Hero.
It is only a work around and came via David Johnson of beebplayer fame.
Get into your routers setup.
Set the HTC Hero's address to fixed using it's MAC
Set this address as the DMZ
The phone now works with wifi fine!!!
It worked for me and everyone else who has tried it so they say.
Still only a work around though

Martin
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Old August 26th, 2009, 05:13 AM   #60 (permalink)
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Interesting: but what is the DMZ? The " DeMilitarized Zone"?
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Old August 26th, 2009, 04:06 PM   #61 (permalink)
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Originally Posted by supplyimaging View Post
I have an answer for the wifi problems with the HTC Hero.
It is only a work around and came via David Johnson of beebplayer fame.
Get into your routers setup.
Set the HTC Hero's address to fixed using it's MAC
Set this address as the DMZ
The phone now works with wifi fine!!!
It worked for me and everyone else who has tried it so they say.
Still only a work around though

Martin
Can you be a bit more precise, please? and remember all routers are different

Are you talking about the DHCP setup? Note that for some of us DHCP is supplied by something other than the wireless access point.

You're saying that the DHCP server should return a fixed address, based on the Hero's wireless MAC address, right? I've always done that, and it's never helped my wifi problems.

I did wonder about setting static IP addressing on the Hero itself; i.e. manually telling the Hero its IP addr and not using DHCP at all. But that would require no changes on the "router", so obviously isn't what you're describing.

And could you explain the DMZ bit, please? For those of us not using anything like that in our setups...

thanks much...
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Old August 26th, 2009, 05:07 PM   #62 (permalink)
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Setting the DHCP server to issue a fixed IP based on MAC addressing I can follow, although configuring the Hero to use a static IP would achieve the same result. However I've got a major issue with putting the Hero in the so-called DMZ, which exposes it directly to the outside world by effectively bypassing any firewall built in to the router. However slight the risk, it's simply poor practice. Furthermore, this can't have any bearing on the (in)ability to connect wirelessly to the router as any firewalling only applies to the WAN connection. It may have a bearing on the "connected but unable to do anything" issue though, but a more secure solution would be to identify exactly how the firewall is involved and rectify that directly.

/Al
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Old August 26th, 2009, 05:42 PM   #63 (permalink)
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Ok, I have lost you guys.
But I just don't understand why my Hero and that of another guy I know are both remarkably good at WIFI-ing (home, office and hot spotting) and Bluetothing, and yours are not.
Obviously it is'nt a system issue, or an android weakness, or anything related to the Hero's specs or standard software or hardware, because otherways we would all be suffering your same fate (and the internet would be filled by screams of rabid Hero buyers , me included) .
Even though you sound and surely are a whole lot more informed about wireless connections than me, it appears obvious to me that the issuemust be either in the routers you use (and HTC explained that some of them are known to be uncooperative with Android devices) or with a bug in your particular handset.
Can't you try to take it to the store wher you bought it, or to a repair shop, and see if the repair folks can make it work or if it needs a fix or a new spare part?
Am I wrong?
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Old August 26th, 2009, 06:05 PM   #64 (permalink)
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I just don't understand why my Hero and that of another guy I know are both remarkably good at WIFI-ing (home, office and hot spotting) and Bluetothing, and yours are not.
Neither do we, which is why we're bouncing so many theories around.

Quote:
it appears obvious to me that the issue must be either in the routers you use
That's one distinct possibility, yes.

Quote:
or with a bug in your particular handset.
Unlikely, as it affects too many users and too small a subset of routers/APs.

A third possibility is a flaw in some aspect of either the Android wi-fi implementation or the tcp/ip stack. If we're somehow able to narrow it down there's more chance of a fix being forthcoming.

/Al
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Old August 26th, 2009, 06:10 PM   #65 (permalink)
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actually, the forums *are* ablaze with rabid Hero users complaining about wifi problems

HTC's "explanation" is almost certainly bogus, although it would be nice to see it so explained. Did they give you any details?

I believe that the Hero is doing something a little bit different as far as being a wifi client is concerned, and that is tickling something with some, even many, but clearly not all routers. that something might indicate a bug on the Hero, or a common bug in all the routers (less likely), or, most likely of all, a straying into some poorly-defined part of 802.11g where no-one can say for certain who is "at fault".

In my case, I was almost completely unable to get a working connection using WEP and my Linksys WRT54G running stock Linksys firmware (the latest available, but still very old). Re-flashing that router with the Tomato firmware, and using WPA2 produced a massive improvement, although it still isn't perfect.

That would suggest a bug in the old Linksys firmware, yet many other people report identical symptoms with other makes of router.

This sort of subtle, occasional, failure is very unlikely to be a hardware problem, so getting it repaired isn't likely to help.

I can live with the current symptoms, which are infrequent drops of the wireless connection, sometimes every few mins, sometimes only once or twice a day. sometimes it comes back by itself, sometimes not. Once it resolutely refused to come back, and I had to delete the AP details from the Hero and re-add them (the same, obviously) and now it's working fine again. That's not a hardware problem, or a router problem, for certain.

So, when you leap in with what might be a workaround, we're all agog, but desperate for more details...

in particular, what does this mean: "Set the HTC Hero's address to fixed using it's MAC", exactly?

DHCP, but using a fixed IP? Or static IP (i.e. no DHCP at all)?

If the former - and I suspect you do mean this, since you say you do it on the router, where the latter is done on the Hero - then that's not it, at least for some of us, since we're doing that already.

thanks anyway, for the ideas; glad yours are working well, at least
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Old August 26th, 2009, 06:48 PM   #66 (permalink)
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Would it be useful if we list working as well as problematic set-ups? Maybe if we get a sufficient selection some light will be shed on the issue? I'll start....

Connection successful with:

Hero
Baseband version: 63.18.55.06U_6.35.05.15
Using: 802.11g, WPA2-Personal, DHCP

Router
Draytek Vigor 2600G (ADI Eagle chipset, 2.5.9_UK firmware)
Using: 802.11g, WPA2-PSK
Ch5
SSID visible
MAC addressing ACL enabled
DHCP server enabled (IP pool 192.168.1.95 - 192.168.1.99)

/Al
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Old August 26th, 2009, 07:32 PM   #67 (permalink)
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Quote:
Originally Posted by cdmackay View Post

So, when you leap in with what might be a workaround, we're all agog, but desperate for more details...

in particular, what does this mean: "Set the HTC Hero's address to fixed using it's MAC", exactly?

DHCP, but using a fixed IP? Or static IP (i.e. no DHCP at all)?

If the former - and I suspect you do mean this, since you say you do it on the router, where the latter is done on the Hero - then that's not it, at least for some of us, since we're doing that already.

thanks anyway, for the ideas; glad yours are working well, at least
You are mixing up my post with those of someone else, I've never wrote those things , even because I haven't got the faintest idea of what they could possibly mean, (otherways I swear I would tell you).

By the way my router is a Linksys too even though I don't know what model it is.
It's more than an year old anyway, it's a black and blue 2.4 GHz/802.11g thing with a stiker on top that says " With Speed Booster " , well, I never ever experienced a drop of line or a failure to instantly connect by its own when the Hero gets within range or switched on, in the more than 2 weeks I have had it.
This is true also for my N97, the other phone I have though , an old HTC TouchHD, sometimes needs to be reminded that its WIFI receiver should wake up, (specially in Hot spots) but I can't remember it ever dropped a connection.
Actually I have often been tempted to upgrade to a new fancy router with Lcd screens, and top notch reviews , but when I think of how perfectly this linksys has been streaming , data,movies and videos, music, etc. to all kind of devices all over the first 2 floors of my house and a good portion of the garden too, I always ask myself what more could I ask from a router and how could it ever work better than it does now.
OK it does not stream HD movies but I could'nt care less.
Do you have the same model?
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Old August 26th, 2009, 07:41 PM   #68 (permalink)
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You are mixing up my post with those of someone else, I've never wrote those things , even because I haven't got the faintest idea of what they could possibly mean, (otherways I swear I would tell you).
yup, sorry, I was confusing you with the other poster who came up with the vague idea in the first place...
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Old August 26th, 2009, 07:43 PM   #69 (permalink)
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mine is a much older Linksys, WRT54G, must be 5 years old at least. it's used for nothing more than a wireless access point. thanks to the re-flashing it can even do WPA2, since that's purely software. the hardware is quite simple...
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Old August 27th, 2009, 12:05 PM   #70 (permalink)
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Default Zoom X6

Just a quick update on my side of things with the Zoom X6. I am still not getting a connection. The best I have it at the moment is using WPA, Static IP, DMZ open on the IP, MAC filtered. When rebooting the AP I get about 5 minutes of Wi-fi then it completely disconnects again. Only to work when I turn the AP off and on again.

HTC advised that it was a Zoom problem (what a suprise!), but advised that the update will be coming soon for the HTC and this may help (i'm on Orange so that could be a while). Both Zoom and HTC advised that if you have any "n" settings then to turn these off as the HTC doesn't like them.

Zoom advised me to change the SSID, which, oddly enough, did something for a few minutes before disconnecting again. I'm waiting for another Zoom response...who knows if they can help!

I don't have much of tekkie background, but I think i've tried just about everything there is to try on the Zoom to get it to work......with every combination I can think of!!!

I think a new Router is in the pipeline!!!
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Old August 27th, 2009, 12:33 PM   #71 (permalink)
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Originally Posted by blunderbus View Post

I think a new Router is in the pipeline!!!
Most probably I don't need to tell you this, but before ponying up make double sure that the new one plays nice with your Hero , even better: first find one that works and then buy the same model.

I checked all over my blue Linksys but I can't find a model name, just "wireless G 2.4GHz with Speed Booster" ,could this be its name?
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Old August 27th, 2009, 01:08 PM   #72 (permalink)
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Angry Working and non working Routers

It may be an idea to make a list of known working and problematic ones.....???

I can categorically say that my Zoom ADSL X6 series 1058 with the yellow ethernet ports is problematic
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Old August 27th, 2009, 01:30 PM   #73 (permalink)
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A friend of mine has just been here because (on my suggestion!!) bought the Hero 4 days ago and has never been able to get on line via his (cheapo) "Level1" branded wireless router.
He already noticed that it had no probs at a local caf hotspot, so he dropped in here and even before he came through my door the Hero asked if he wanted to connect to my network and as soon as I provided him with the access code he was exploiting my ADSL subscription.

So, you may add Level1 to the black list.
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Old August 27th, 2009, 02:06 PM   #74 (permalink)
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Most probably I don't need to tell you this, but before ponying up make double sure that the new one plays nice with your Hero , even better: first find one that works and then buy the same model.

I checked all over my blue Linksys but I can't find a model name, just "wireless G 2.4GHz with Speed Booster" ,could this be its name?
not really

doesn't it have some stickers on it underneath?

alternatively, if you go to its web interface, it should also tell you there.
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Old August 27th, 2009, 02:18 PM   #75 (permalink)
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Most probably I don't need to tell you this, but before ponying up make double sure that the new one plays nice with your Hero , even better: first find one that works and then buy the same model.

I checked all over my blue Linksys but I can't find a model name
Check the base; pretty sure there'll be a small white label there with the model code # and serial #. I think you might have a WAG54G.

/Al
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Old August 27th, 2009, 03:35 PM   #76 (permalink)
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Just to make you happy I performed the difficult operation of checking it underneath.
Difficult because it's cabled to a NAS, a networked AIO printer, the base station of my wireless Skype phones and the cables going to the ADSL modem and power, and all these are under a shelf full of heavy books.

But I did it anyway because I love you, and lo: I found nothing beside the serial numbers the usual stickers inviting not to throw it in the rubbish, the one of CE approval, etc.
And then the usual "Linksys wireless G, 2.4Ghz, and other specs and wave bands.
Now I check the linksys page , but I remember that I already did that once and there are 3 or 4 models absolutely identical.
B.B. Soonish with more news.
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Old August 27th, 2009, 04:25 PM   #77 (permalink)
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Ok , it should surely be the WRT54GL , because the WAG54G only has one areal and the others similar boxes lack either the antennas or the lighted button on the left side of the display or both.
The one on the linsys site however lacks tha tacky lime green/corn blue stcker shouting "Speed Booster!!!", and moreover the one on the linksys site is listed at 90$ and I paid it 120 Euros.

Every time I check ot the new routers, particoularly the simultaneus dual bands models I feel tempted to upgrade also because I also have a lynksys NAS and a Linksys media extender/dvd player (even if now the 60" plasma screen to which this media extender is connected, is also wired via HDMI to a networked , top notch HTPC, so it's used basically only as dvd player if ever)

However my reasonable half (or maybe 1/5) keeps telling me that a router should only work well, and in more than an year that this thing has been working non stop 24/7 it never once gave me a single reason to complain about anything; which apparently is pretty exceptional for those things, and since the Hero seems to love it too, for the time being I'm gonna fight off this silly temptation.
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Old August 27th, 2009, 04:40 PM   #78 (permalink)
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apols, should have been obvious but I forgot: you can ID it from the serial number prefix. see here:

Linksys WRT54G series - Wikipedia, the free encyclopedia
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Old August 27th, 2009, 07:22 PM   #79 (permalink)
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Jeez, have you seen how many variants of this thing?It must have been wildly successful commercially .Anyway, basically they are all the same : some with more lights, some with less, some with 1,2, or no areals, a couple of buttons (that nobody ever touches) or some silly stickers more or less; moreover most of the differences seem due to the different markets in which they are sold.Mine it's just one wrt54GL tailored to be marketed to drunken and scandinavians used to getting ripped off.
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Old August 29th, 2009, 01:59 AM   #80 (permalink)
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My Hero is doing exactly the same. I noticed the problem straight away and got a replacement, so this is my second one in a week. The replacement is just as bad as the 1st one.

I am getting ping drop out that can last a couple of minutes, the ping time are very high (when it works) of around 200+ ms. Interestingly from the phone the ping times are lower 80ms. Emailed HTC who asked me what the 3G ping time was like !!! Head in Hands !!! So there is an issue with in the WiFi chip set or the OS.

I have tried it on 6 different APs including the Cisco kit at work all with the same result. The problem is with the phone.

So should I stick with it in the hope HTC come up with a fix ? I am tempted to just get my money back. Which is a shame as it is a great product apart from this issue.
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Old August 29th, 2009, 03:49 AM   #81 (permalink)
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I am having the same Wi-Fi problems. I have a Zoom X6 router and it just will not stay connected. The first connection after I have changed my SSID works until I disconnect then it wont reconnect ever again. Have also tried two Netgear Routers and a D-Link with same result. I only got the phone on thursday is it worth swapping to another phone or just waiting for a firmware release?
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Old August 29th, 2009, 05:27 AM   #82 (permalink)
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Unfortunately it's impossible to advise one way or the other. Problems have been confirmed by multiple users of Zoom, Netgear and D-Link routers, with some (earlier h/w revision?) Linksys models are also affected. Firmware updates for the router have solved the issue in some cases (see earlier posts in this thread) but the fact that other routers aren't affected complicates matters. Hopefully HTC is figuring out the cause and working on a solution....

/Al
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Old August 29th, 2009, 04:23 PM   #83 (permalink)
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as a further data point: I updated the radio/baseband in my Hero to 6.35.05.15, and flashed MoDaCo's custom 1.1 ROM, based on HTC's 1.79.482.3, and it made no difference to my now-intermittent wlan dropouts.

The to-be-released HTC ROM is newer still, of course, so there's a chance there might be a fix in there. but I'm not holding my breath...
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Old August 29th, 2009, 06:16 PM   #84 (permalink)
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I must admidt that having no WIFI for me would be a definite deal breaker.
I love my Hero but it's undoubtely a quirky little...thing.
I already reported in other threads of my inability to sync or using the Hero as modem with my little MSI wind (XPsp3), which has no such problems with the N97 or the TouchHD; but when I connected it to a newer Samsung N310 running the very same XPsp3 on the same network or to Vista sp2 systems, the Hero performs admirably.
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Old August 29th, 2009, 11:13 PM   #85 (permalink)
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Well for anyone that cares, i went out and bought a Belkin wireless g (30 bucks) versus the better netgear range max wn 834b and now my wifi works great. Go figure lol. My stock browser works now, and my youtube. So to anyone else if your having issues give it a shot. Its a Belkin G wireless router from Bestbuy
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Old August 30th, 2009, 03:25 AM   #86 (permalink)
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I think I might try a new router. Can anyone recommend one that works with the Hero?
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Old August 30th, 2009, 10:17 AM   #87 (permalink)
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heh, you could try reading the preceding post

difficult, because we don't really have a good feel for where the problem is, and the problems can be intermittent.
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Old August 30th, 2009, 11:22 AM   #88 (permalink)
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I was looking for a specific router as I don't want to go buy any old Belkin and waste my money on that!

Anyway I have swapped Routers with a friend and the hero works with that perfectly! In fact it's quicker than my laptop lol. It's a Post Office branded Netgear DG834G.

Now I have sorted my Wi-Fi problem I just hope that they can fix it for everyone else as it is by far and away the best phone I have ever owned. I honestly prefer it to the Iphone (yes I have used one for several days)

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Old August 30th, 2009, 11:34 AM   #89 (permalink)
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glad you got things working
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Old August 30th, 2009, 11:46 AM   #90 (permalink)
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Quote:
Originally Posted by Jimm View Post
In fact it's quicker than my laptop lol
While browsing from one of my desktops, or my HTPC or my netbook and having the WIFI enabled Hero beside me , I also noticed that I get notified incoming e-mails, first by the hero and only after a minute or two from the PCs.
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Old August 30th, 2009, 02:12 PM   #91 (permalink)
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Cool

I also had a problem with the WiFi connection on my HTC Hero.
The connection was OK (MAC-adress in router stats also OK, corresponding IP-numbers etc...) but when browsing or whatever it gave an unable to connect error

I fixed the problem by upgrading to the latest firmware update for my router.
So it seems to be a firmware issue in the routers.
Good luck !

By the way...The most recent firmware version was in my case build in 2005
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Old August 30th, 2009, 04:02 PM   #92 (permalink)
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Quote:
Originally Posted by Montybruce View Post
I fixed the problem by upgrading to the latest firmware update for my router.
So it seems to be a firmware issue in the routers.
the annoyance is that a dozen other wireless clients here worked perfectly with the older firmware... so why does the Hero not?
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Old August 30th, 2009, 04:03 PM   #93 (permalink)
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Quote:
Originally Posted by Montybruce View Post
I fixed the problem by upgrading to the latest firmware update for my router.
What's the router model? It might help others with a similar problem.

/Al
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Old August 31st, 2009, 03:51 AM   #94 (permalink)
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Quote:
Originally Posted by Jimm View Post
I think I might try a new router. Can anyone recommend one that works with the Hero?
At home i have a Linksys WRT54GL with Tomato firmware. Works fine, no problem noticed yet.

Other routers i tried with the HTC is an another two linksys router, with the original firmwares, and both worked good.

And at my grandma's place, she have an old US robotics router, what works fine too.
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Old August 31st, 2009, 05:34 PM   #95 (permalink)
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Im on a gigabyte router, the gn-br01g. Ive turned the security off, and I get a full strenght signal on my wifi-icon. Still, this thing wont get on the net.
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Old August 31st, 2009, 07:01 PM   #96 (permalink)
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Default Hero/router compatibility list

As so many differing reports of wi-fi connection issues are appearing, I have thrown together a quick-and-dirty summary of known routers/APs mentioned in this and similar threads. Put simply, "Good" work with the Hero using WPA2, "Bad" don't work at all, and "Ugly" work but with limitations.

I don't claim that this is in any way definitive or scientific, but it should help anyone looking for help with an inop wi-fi link. Please post any further details you may have both on the listed hardware and any other devices, working or otherwise. The more info we have the better placed we are to help each other.

GOOD:

D-Link DI-524 (3.1.3b firmware on hw rev G2 only)
Draytek Vigor 2600G (2.5.9_UK firmware)
Linksys WRT54G (Tomato v? firmware; link still drops infrequently)
Linksys WRT54GL
Netgear DG834G

BAD:
Belkin F5D8636-4 (No WEP64/128, WPA/WPA2)
Gigabyte GN-BR01G
Zoom X6
Zyxel P-2602HW-D1A

UGLY:
Belkin F5D7230 (WEP128 only; No WEP64. WPA/WPA2)
Belkin F5D8321-4 (WEP128 only; no WPA/WPA2)

/Al
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Old September 1st, 2009, 02:46 AM   #97 (permalink)
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Great job Slug
I think this should be a stiky subject ,maybe called: " The good, the bad and the ugly".
Even if my Linksys cooperate with no problems with the Hero I would be very intrested to know if anyone managed to make our little bundle of electronic joy to work with an N draft or pre N router, because sooner or later I may be tempted to upgrade.

So if anyone got the Hero to play nice with an N router could she or he be so kind as to post his brand and model here?
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Old September 1st, 2009, 03:39 AM   #98 (permalink)
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Quote:
Originally Posted by Plexus View Post
I think this should be a stiky subject ,maybe called: " The good, the bad and the ugly".
Hehe, dunno about that but I've at least given the post a meaningful title so that it's more easily found by a forum search.

Quote:
I would be very intrested to know if anyone managed to make our little bundle of electronic joy to work with an N draft or pre N router
It will work (or rather should work) with any device operating in mixed N/G or G-only modes, but the Hero's wi-fi chip doesn't support N so that mode is out.

/Al
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Old September 1st, 2009, 07:56 PM   #99 (permalink)
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Hey guys,

Thanks for all your messages, they've been of great help, although you only give hints of solutions, not the real solution itself. I'm sorry for the guy who says his Hero worked perfectly, but he's one in a million. The scenario is of worst-case kind, and coming here in the middle of the chaos saying "you're all wrong: the phone works perfectly" really doesn't help.

Although you've also given some good hints.

As far as I could see, there's no solution here in the forum, and there's no solution published yet. We're all gonna have to wait till the new OS is released.

I have a Belkin N Wireless model F5D8233-4v3 (01), great router for cable modems, 4 ethernet connections, two antennas, lots of features and easy to set-up.

Thru cable: an iMac G4 "lamp" and an AMD X2 PC (mostly for games LOL). Wireless: MacBook and the Hero.

When I first detected the issue (Hero connects when it wants, and for 1 to 4 minutes, then loses data transfer though still linked and connected!), I wrote to HTC. In the meantime I tried fixing the IP address on it, which worked for 5 to 10 minutes. But still lost connection. The next day HTC answers me teaching how to configure a wireless network on Hero, including fixed ip. Great...

Then I wondered if the password would be the problem. However my wireless network needs to be protected, so that solution wasn't for me. This afternoon I could connect it easily to a jurassic Linksys, which called my attention, and tonight I found out this thread thru google. It all made sense.

This version of the system really doesn't like N networks. But seems to go ok on B and G. The older the better - it's a collectionist hehehehe...

But there's no software update yet. With your comments about the firmware, though, I went and upgraded my Belkin firmware. Hero worked right away.

I just also killed my ethernet LOL... so the odissey started trying to recover all connections. After 1 hour of lots of resets and restores, I have my Belkin updated, cable nets working, and wireless working with WPA2 security, TKIP encriptation, and been listenning to kiss FM from Berlin for an hour now hehehehe...

I'm actually from Brazil, living in Spain, but I like German LOL.

So... some routers seem like they'll work with bios update, but thats definetely NOT a solution, just a patch. Am I gonna ask hotels, bars, restaurants, neighbors, to upgrade their routers so that I can connect wirelessly???? LOL

Let's wait for this Hero update. We need a hero!!!!

But it's really a huge flaw from HTC, former Q-Tek, former Qualcomm... iPhone has it's flaws and had much more, but how come the HTC guys didn't test this before selling? Though when it's fixed, it's really hard to wish to move towards Apple.

One more thing: I'm an Apple user, defensor, certified trainer. But I know what's right and wrong hehehe.

Best regards, take care guys.
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Old September 1st, 2009, 07:59 PM   #100 (permalink)
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let's remember: there's been no claim, anywhere that I am aware of, that HTC have even acknowledged there is an issue, let alone produced a fix, let alone included that fix in the imminent update.
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