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Old September 1st, 2009, 08:43 PM   #101 (permalink)
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Originally Posted by Mac Porteiro View Post
Thanks for all your messages, they've been of great help, although you only give hints of solutions, not the real solution itself.
I'm afraid that's all we can do. There's simply no one-stop-fixes-all answer.

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This version of the system really doesn't like N networks. But seems to go ok on B and G. The older the better - it's a collectionist hehehehe...
If by "system" you mean Android, then it's not that it doesn't like mode-N, it simply doesn't support it. There's actually quite a good reason for that.... I don't think there's an N-mode chipset available for mobile devices yet.

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But it's really a huge flaw from HTC, former Q-Tek, former Qualcomm... iPhone has it's flaws and had much more, but how come the HTC guys didn't test this before selling?
Erm, iPhone doesn't support N-mode either for starters. Plus it's still not certain that the 'flaw' IS with the Hero; it could just as easily be with the routers. To use a more familiar example, a web page written strictly to comply with W3C standards will still not display correctly in IE. This doesn't mean that the HTML code is broken..... similarly rewriting that page to display correctly in all browsers doesn't mean that the code is good. Right now there's not enough data to say for sure what the cause is, so all we can do is look for cures.

One other thing: I'm another one-in-a-million whose Hero connects to my router without problems. I sure don't know why that's the case but if/when I do we might be nearer finding a workable solution for everyone.

/Al

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Old September 1st, 2009, 09:03 PM   #102 (permalink)
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on a related note, I was trying to test the latest firmware - via MoDaCo's ROM 1.4 - but I can't because of the lack of a full backup solution that works on the Hero.

I've spent hours customising my home screens, and I don't want to lose all that on upgrade. Yet I've tried the three popular backups apps: Sprite, Backup for Root Users, and MyBackupPro, and none of them work properly. Sprite simply fails to restore (despite costing $5), and the other two claim to have successfully restored my home shortcuts, but in fact haven't done so at all.

I suspect they work with Android home screens, but not HTC's Sense UI home screens.
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Old September 1st, 2009, 11:33 PM   #103 (permalink)
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@Mac Porteiro
Im one of the "lucky ones" who never had any troubles with the Hero's WIFI connection (my issue with it related to tethering it to my XP netbook), but is you read a bit the thread you'll notice that I'm far from being the only one, and even those who did have troubles with it ,managed to get over them once they switched to a router that enjoys the Hero's approval or simply updated their software.
HTC made quite clear that the Hero and the MyTouch at the moment are unwilling to play nice with N routers, and thats surely something in need of a fix, but I have never seen a public hotspot relying only on the N band, which besides not even yet being a definitive standard, is not supported by the wide majority of laptops and netbooks around, including my own 1 year old MSI wind.

Funny you compare the Hero with the iPhone, because my first choice had been the new iPhone 3GS, but I got so disappointed by it that I took it back to the shop before a week from the date I bought it, and I had it exchanged with the Hero.

To tell you all the story I actually bought a Nokia N97, but when it came out of the box it did'nt satisfy me, but I could nt bring it back before a week so I had to keep it, and thats when I bought the iPhone that I then exchanged for the Hero.
Even though as I said the N97 did'nt satisfy me when I bought it (about a month ago) , since then Nokia has released 2 new ROM firmwares for it , and more than 1 over the air updates and fixes A DAY for the last 3 weeks; 3 of them just today; so with those fixes, some decrappifying sessions, and the downloading of some of the 1000s cool and free themes, apps, programs , etc, available from their OVI store and (specially) from the dozens of web pages dedicated to Symbian S60; the N97 has now become the ultimate powerhouse phone which was not when it first came out of its box.

During this time I kept using my 10 months old, trusty , HTC TouchHD, which I realized is still the best win mob. telephone money can buy (yes, it's still better than the new HTC TP2)

So now I find myself in the slightly ridicolous position of having 3 smartphones (HTC's TouchHD and Hero and Nokia's N97) even though my provider lets me have max 2 sim cards, but I still cant decide which one is the the best between them.
I guess that Ill have to wait until next month when I'll be able to buy the new Linux driven ,Nokia N900 /Rover, If it really turns out to be as good as they say then Ill sell all my 3 little toys.
BTW, anyone interested?
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Old September 2nd, 2009, 01:39 AM   #104 (permalink)
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@Slug

There could be a solution if HTC admits there is a problem.

It's not a realistic option for me to go round town asking people to flash their WiFi routers as my HTC only works with firm ware VER XYZ !

My router works fine with all other devices, I can think of 6 WiFi devices I have connected in the last six months all with out any problems.

Here is the ping from my PC to the Hero.

Reply from 192.168.0.105: bytes=32 time=190ms TTL=64
Reply from 192.168.0.105: bytes=32 time=112ms TTL=64
Reply from 192.168.0.105: bytes=32 time=137ms TTL=64
Reply from 192.168.0.105: bytes=32 time=161ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Here is the ping from my PC to one of my WiFi laptops.

C:\Documents and Settings\Olap>ping 192.168.0.133 -t
Pinging 192.168.0.133 with 32 bytes of data:
Reply from 192.168.0.133: bytes=32 time=1ms TTL=128
Reply from 192.168.0.133: bytes=32 time=1ms TTL=128
Reply from 192.168.0.133: bytes=32 time=1ms TTL=128
Reply from 192.168.0.133: bytes=32 time=2ms TTL=128

Spot the difference

The high "time=190ms" and the "time out" on the Hero shows me there is a problem. What is wrong with the Hero I have no idea, I just hope it is not the chip set...
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Old September 2nd, 2009, 04:01 AM   #105 (permalink)
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There could be a solution if HTC admits there is a problem.
My point is, what if the problem is with certain routers not complying to 802.11 standards? Providing a fix might well then break wi-fi connectivity for those for whom it currently works!

Quote:
It's not a realistic option for me to go round town asking people to flash their WiFi routers as my HTC only works with firm ware VER XYZ !
Frankly, if a router firmware update corrects the problem then the original firmware was broken to begin with. Maybe pressure should be put on router manufacturers to stick to established standards and get the basics right.

I'm not here to defend one side or the other, neither am I here to naysay anyone's personal experience. I'd simply rather try to find solutions rather than sit back and wait for them.

/Al
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Old September 2nd, 2009, 06:05 AM   #106 (permalink)
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Originally Posted by Plexus View Post
@Mac Porteiro
Im one of the "lucky ones" who never had any troubles with the Hero's WIFI connection (my issue with it related to tethering it to my XP netbook), but is you read a bit the thread you'll notice that I'm far from being the only one, and even those who did have troubles with it ,managed to get over them once they switched to a router that enjoys the Hero's approval or simply updated their software.
Well well well... When I bought my wireless router to work with my cable modem, the intention was exactly this one: that the wireless router worked with my cable modem. I won't buy, and anyone with a bit of sense won't either, one wifi router for each gadget at home.

And the phone needs to work almost wherever it goes. It won't, of course. But buying a phone with wifi, intending to use the wifi connection, is done with the purpose of getting connected wherever there's a wifi spot.

Like buying a hydrogen car where there's no "gas-per-se station" around. The point in the thread is: we discovered an issue and a solution should be found. It's not "compatibility". The phone has a feature that doesn't works as it should.

Just jumping a little bit (I wanted to quote Slug too here, but anyway), I've brought home an iPhone and an iPod touch, 2G, 3G, almost every version, when I worked at the local Apple Reseller. They all worked with my router. Besides, iPhone doesn't have N connection, sure, but it works with other N- routers. Not always, yep heheheh... but most of the times. Not to mention their own Apple Airport N router. Though that would be Apple-with-Apple and it's not fair to compare.

Quote:
Funny you compare the Hero with the iPhone, because my first choice had been the new iPhone 3GS, but I got so disappointed by it that I took it back to the shop before a week from the date I bought it, and I had it exchanged with the Hero.
How come I wouldn't? Hehehehe... Like when Apple released the iPod 8 years ago, now everybody wants to build their own iPhone killer! HTC Magic did a great job but had some flaws. The iPhone itself has its own. But I purchased my Hero because it's the closest to the idea of a perfect "inteligent phone", with almost no barriers: Flash works, web browsing is perfect, most formats work without complaint... Maybe needing an app download, but come on, try windows media video on an iPhone, for instance.

So although I like Apple a lot, I still hate Telefónica Spain, and the iPhone is not perfect for me either. I am able to understand your disappointment (with the phone, I mean). And I'm happy to know your story.

But the N97, better than Hero? You sure? hehehe...

Ah, you could try selling these phones to South America. They are very expensive there, so you could have great deals if you're able to unlock them for a cheap price. Just an idea.

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Originally Posted by Slug View Post
Plus it's still not certain that the 'flaw' IS with the Hero; it could just as easily be with the routers.
It ain't certain, sure. But there are like 5 or 6 routers here that don't work with it, right? It's scary, at least for me. My iBook G4 always worked everywhere (g-wireless); my Nokia E63 has wifi anywhere too; my MacBook (n-wireless); why not Hero? Besides, with this name... I might have some kryptonite round here LOL.

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Originally Posted by Slug View Post
Frankly, if a router firmware update corrects the problem then the original firmware was broken to begin with. Maybe pressure should be put on router manufacturers to stick to established standards and get the basics right.
Wow, it will be a heck of a job, but we could try hehehe... Besides, hotels, bars, cafes... they won't waste their time upgrading their routers, ever. Or hardly ever.

Quote:
I'm not here to defend one side or the other, neither am I here to naysay anyone's personal experience. I'd simply rather try to find solutions rather than sit back and wait for them.
That's why we are all here together. But I am not a programmer, hacker... Upgrading my router firmware worked at home. I did what I could.

How about when I go out on a trip? And then I see other people with their iPhones working on wifi while my Hero is down hehehe...

Thanks once more guys. This thread is just great, for your help, engagement to the problem, opinions!
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Old September 2nd, 2009, 07:38 AM   #107 (permalink)
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@ Mac Porteiro
You misunderstood : I never said that the N97 is better than the Hero.
I Just said that while it was very disappointing when I first bought it, Nokia now managed in a remarkably short time to fix all the bugs that people was complaining about, and that now works just like I expected it to do.
Still, the variety and the quality of the apps available for Android can't even be compared to those available for S60; and from time to time the N97 can get downright annoying to use, while the Hero has been a pleasure since day 1.
In fact the reason I still have all three telephones is that I can't decide (yet) which one is the best and which one I should get rid of.
Most probably the first to go will be the N97 (as soon as I can get an N900, hehehe).
I could easily live with the Hero ONLY if a voice dialing app (possibly with BT support) would be available for it, because I spend most of my time driving a car in a country where having a phone in your hands while driving could cost me my driving licence; And I miss a good qwerty landscape keyboard app, like "FingerKeyboard" for win, mob, which I have on my TouchHD and which is the best virtual K-board I have ever seen.
Anyway, for the time being I always carry the Hero in my poket for a long number of reasons, but I leave in my car either the TouchHD or the N97 because of voice dialing, FM sender ((N97), and a bigger screen for AGPS; but with just a bit more effort I'm sure that the Hero has the potential of becoming the only cell phone I should need.
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Old September 2nd, 2009, 01:29 PM   #108 (permalink)
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@Slug

Being a born Highlander has living in Sneky too long addled you brain. It's the Hero that is not meeting the standard !

Why ? Well lets see, but crippling the WiFi will kill VOIP and they wont get the sign up's from the providers unless they do that.

Or tell me I am being a daft Highlander ?
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Old September 2nd, 2009, 01:38 PM   #109 (permalink)
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Oh you may be in Invernes USA in that case you won't know the slang name for Inverness Scotland is the Sneky !
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Old September 2nd, 2009, 02:05 PM   #110 (permalink)
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@olap_nl: thanks for the slap in the face. I'm happy that you've determined that the Hero is the one and only cause.... it saves me wasting any more of my limited free time on something that didn't affect me anyway. Good luck.

/Al
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Old September 2nd, 2009, 03:19 PM   #111 (permalink)
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Is there any support for Belkin F5D8233-4v3(01)?
I really hope so..
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Old September 2nd, 2009, 03:52 PM   #112 (permalink)
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Is there any support for Belkin F5D8233-4v3(01)?
I really hope so..
Mate, read my post...

That's the same router I have, and what I did worked. You just have to update its firmware using a pc, with your Hero turned OFF, completelly OFF.

Be sure to upgrade using the correct firmware, it's the SECOND from this link:

Belkin : Support : F5D8233-4 N Wireless Router - Firmware Update

the one that says 3.01

And if you're unable to connect after flashing it, use a paper clip to reset the modem, then you'll be able to connect either through wifi or ethernet cable and enter the router admin again. Also make sure you change the router access password as soon as you connect to it!

Don't save your previous settings, because in my case restoring them after the upgrade turned the router to stop working again. But completely. That's why the paper clip...

Mine is working perfectly now with the flashed firmware, confirming Slug's theory.

If you have any doubts or don't know how to do it, let me know and I'll post a step-by-step tutorial. And last but not least: I'm not responsible if you don't do it correctly (just in case... We never know who we find on the Internet)

I hope you can do it too, as I did. Else, again, let me know here and I post a detailed tutorial.
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Old September 2nd, 2009, 04:08 PM   #113 (permalink)
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Thanks alot Mac.
I really want my wifi to work without very frequent drops of connection..
I will do this next time I am on my wired PC. Wish me luck.

It's just a case of using the Firmware Update option within the web-based control panel right?
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Old September 2nd, 2009, 04:22 PM   #114 (permalink)
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Just to report that my Linksys WAG-354G router connected straight away and has stayed connected for a few hours. I'm keeping my fingers crossed.
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Old September 2nd, 2009, 04:32 PM   #115 (permalink)
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Originally Posted by G8D View Post
Thanks alot Mac.
I really want my wifi to work without very frequent drops of connection..
I will do this next time I am on my wired PC. Wish me luck.

It's just a case of using the Firmware Update option within the web-based control panel right?
Good Luck, always!!! hehehe

Well there's a firmware update option within the web-based control panel, but the "check updates" button didnt work for me. So you go to the link i've sent on my previous post, download the second file (.bin file), and inside the Firmware update option you have a browse button.

Browse, select the fw bin file, click update, wait for the lights to stabilize. Wireless and security (lock) lights will be off, all the four on the right side will be on, blue and stable. That's when your belkin is up and running.

You go to your 192.168.x.x panel again, log in without any password, put a password for the router and check your hero without wifi security for a while. Before that, you'll be already aware if your pc is connecting thru ethernet.

My control panel ip is 192.168.2.1, but I don't know if that's belkin standard or just mine. Check your pc's IP, and with the third number you find out what ip your c.panel is.

cheers, good luck again!!! Long live the Hero - and the Belkin routers!!!
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Old September 2nd, 2009, 05:20 PM   #116 (permalink)
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So how to I view the IP-address on my Hero?

Just adding an other voice to the choir here. I get the wifi signal with both a gigabyte gn-br01g firmware 1.38e and d-link 635 firmware 1.08w.
I cant reach internet on either, nor at my school with uses "eduroam" with a peab connection.
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Old September 3rd, 2009, 09:57 AM   #117 (permalink)
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So how to I view the IP-address on my Hero?
good question. I don't see it displayed anywhere. No doubt there is an app that does.

You could either bring up a terminal window, and find out that way, or visit one of the web sites that tells you your IP. Try: Current IP Check
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Old September 3rd, 2009, 03:20 PM   #118 (permalink)
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So how to I view the IP-address on my Hero?
Settings - Wireless controls - wifi settings - select the network connection.

/Al
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Old September 3rd, 2009, 06:24 PM   #119 (permalink)
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Originally Posted by Slug View Post
Settings - Wireless controls - wifi settings - select the network connection.

/Al
handy, I'd forgotten that. Still might need the web one, in case you need to know your IP when on GPRS etc?
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Old September 4th, 2009, 11:36 AM   #120 (permalink)
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Big thanks to Mac for the advice, my Hero is not connecting to my router with no issues
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Old September 4th, 2009, 06:23 PM   #121 (permalink)
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After installing the latest radio/baseband firmware, I get the impression that I'm not seeing problems as often.

03/09 Hero ROMs + radios in update.zip format - Android @ MoDaCo
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Old September 6th, 2009, 05:18 AM   #122 (permalink)
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Default Try this on the Zoom X6

Update on the Zoom. Have been in contact with their tech sup and they have been quite helpful. Still not solved the problem though, but thought i'd post this as it may help others.

After I did this......

Make sure the modem is plugged into the computer directly with an ethernet cable.

1. click Start -> Run

2. Type CMD, click OK

3. Type telnet 10.0.0.2 and press enter.

4. type admin for Login and press Enter

5. type zoomadsl Password and press Enter (You can't see what you are typing here that is normal)

6. Type port wireless set Authentication Shared (note the case sensitivity) and press Enter

7. Type system config save and press Enter

8. Type commit and press Enter

9. Type reboot and press Enter

10. give it about a minute or so for the reboot to complete and for the changes to take effect.

I can now hold the Wi-fi following a router reboot....however, as soon as I access an app or the web, it will hold for around 30 seconds then disconnect again. It wont connect again until I reboot the AP So it's still a little useless.

If anyone can cast some further light on this let me know..but it may help others.

I also changed the settings to WPA, visual SSID and no MAC filtering. I also now have the DMZ off again and no static IP.

I think i've just about tried every different combinations of setting, so i'm hoping the update will fix everthing....



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Old September 6th, 2009, 05:42 AM   #123 (permalink)
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I don't know how much you value your time in $ terms , but are you aware that 20/30 bucks will get you a perfectly working Linsys or D-link , Gmodem on e-bay, Craigslist, or your neigborhood garage sale?
I've never heard of these "Zoom" stuff because (mercyfully?) they are not imported in Europe, but are they really worth all this sweat to make them work?
Jeez, they must be really beautiful things.
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Old September 6th, 2009, 06:28 AM   #124 (permalink)
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I had the same problem. I fixed it when I bought a new router. If you have an old router that only supports 802.11b, then thats the problem. Get one that supports 802.11g, and set it to that, not 802.11n.
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Old September 6th, 2009, 07:16 AM   #125 (permalink)
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Wink A very dark place....

Quote:
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I don't know how much you value your time in $ terms , but are you aware that 20/30 bucks will get you a perfectly working Linsys or D-link , Gmodem on e-bay, Craigslist, or your neigborhood garage sale?
I've never heard of these "Zoom" stuff because (mercyfully?) they are not imported in Europe, but are they really worth all this sweat to make them work?
Jeez, they must be really beautiful things.
Ha ha...or i've got far too much time on my hands!! Which is probably true I think its turned into more of a mission for me to see if I can solve the problem. The Zoom in itself is not too bad. It probably doesn't justify the time im spending on it and it would be easier to buy a new one for £30, but have you ever done somthing and just wanted to get to the bottom of it no matter what??? i'm in that place right now!!!
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Old September 6th, 2009, 03:18 PM   #126 (permalink)
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Hi guys!

I using Hero for two weeks now. Initially all worked like charm, WiFi included (at home, connected to Linksys WRT610N, open air networks, ...) foe Weather, browsing, Market, .... But after some time (days) it stopped working.

After reading this thread I tried to follow advices you all gave here. I havent upgraded router firmware, because no alternate firmwares exist for this router yet and I also did not disable my WPA2 personal security, because I have to many users on this router (4 wired and 6 wireless computers connected) to make experiments :-). And I also didn't buy new router, because my Linksys is a week older than my Hero :-) and of course it doesn't cost 30 bucks :-). I also tested Hero with my brother in law Linksys WRT54GL with stock firmware (6 months old) on which Hero cannot browse the net...

And tesing results are: there is definitely a problem with stock HTC browser since other applications work OK (Weather update, Android Market, Opera Mini which I downloaded using Wifi connection, can browse the net, ping to Hero works OK (response times go higher when Hero enters sleep mode, but drop immediately after you wake Hero up) from WinXP wireless computer (Lenovo X300) and Ubuntu wired computer (Asus Pundit barebone), browsing using IP doesn't work, ...

I have also reset all the browser settings but still nothing works :-(.

What to do next?
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Old September 6th, 2009, 03:48 PM   #127 (permalink)
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@SimonV
You said it yourself: if all other apps work via wifi except your browser this is wher theproblem must be.
Specially if it worked fine until some days ago.
You can try a few things:
Do you use Opera or something else? Have you tried another browser?
If the other browser works all you need is to reinstall Opera (which BTW you can try to do even without trying another browser)
Otherways try to remember : which other app or file did you install just before your browser stopped working?
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Old September 6th, 2009, 04:10 PM   #128 (permalink)
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Originally Posted by Plexus View Post
@SimonV
Do you use Opera or something else? Have you tried another browser?
If the other browser works all you need is to reinstall Opera (which BTW you can try to do even without trying another browser)
As I wrote, stock HTC browser does not work, Opera works OK :-(. I can live with opera, but multitouch zooming hooked me on:-)

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Originally Posted by Plexus View Post
@SimonV
Otherways try to remember : which other app or file did you install just before your browser stopped working?
I installed only one or two other applications, but I can't really say when it stopped working, because I usually use 2G/3G network connection and not WiFi...

Thanks anyway...
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Old September 6th, 2009, 04:35 PM   #129 (permalink)
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Originally Posted by simonv View Post
As I wrote, stock HTC browser does not work, Opera works OK :-(. I can live with opera, but multitouch zooming hooked me on:-)



I installed only one or two other applications, but I can't really say when it stopped working, because I usually use 2G/3G network connection and not WiFi...

Thanks anyway...

I'm sorry SimonV , I had the Hero for nearly a month now and still I was convinced that the default browser it used was Opera, which I don't even have (nor I need) on the Hero.
That's because I use the Hero for work and my old HTC TouchHD (with Opera) as my personal phone at the same time.

Anyway , now there's no more doubts whatsoever, if you can browse with another browser it means that the file in HTC browser got damaged , most probably by some other lines of code you have installed.
A simple reinstall (possibly preceded by an uninstall) should solve the problem.
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Old September 6th, 2009, 06:22 PM   #130 (permalink)
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seems to me this thread has lost its usefulness, as it's now filled with comments describing unrelated issues:

- problems with HTC browser where Opera is OK is not the problem we were discussing, which is a total loss of all wlan traffic.

- without having any clue at all to what the problem is, suggesting just buying a new router is somewhat reckless: how do we know that you won't continue to see a similar problem there?

I also note that I'm continuing to see occasional disconnects even on the latest 2.0 ROM. So, *if* it is an HTC problem, they have not yet fixed it.
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Old September 7th, 2009, 06:00 AM   #131 (permalink)
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Originally Posted by cdmackay View Post
seems to me this thread has lost its usefulness, as it's now filled with comments describing unrelated issues:
- problems with HTC browser where Opera is OK is not the problem we were discussing, which is a total loss of all wlan traffic.
Sorry for posting in this thread, If you think that is inapropriate, but after reading I felt like I am having same troubles other wrote about.

I quite sure that a lot of users tested wifi only with HTC browser (I did the same before reading this thread) and another thing, my HTC browser works OK with only 2G/3G connection, it stops working when I switch wifi on.
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Old September 7th, 2009, 08:57 AM   #132 (permalink)
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Originally Posted by simonv View Post
I quite sure that a lot of users tested wifi only with HTC browser (I did the same before reading this thread) and another thing, my HTC browser works OK with only 2G/3G connection, it stops working when I switch wifi on.
I found a solution and I would like if somebody can test this also. First I even powered Hero off but that didn't help the browser.

So, now for my solution. It was quite simple. Since I was sure that there must be some configuration problem I switched mobile network off, so phone was without data connection (wifi was off already). Then I switched wifi on and tried the browser. Eureka, it started working. Then I switched mobile network on and browser still works OK.

I quite sure that there must be some problem with Hero's browser handling available connections and that at some time it was unable to use (switch) between mobile and wifi networks.
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Old September 7th, 2009, 09:03 AM   #133 (permalink)
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If you read back on this thread, you'll see we were originally discussing issues where the Hero cannot be pinged via ICMP, on the local LAN, via wlan. That obviously has nothing to do with the HTC browser.

Of course, I'd not be surprised to hear that there is also a problem with the browser, and I feel I may have seen something of that myself; but that's not what this thread was about. clearly, it is about that now, as you say; hence my comment that it's been derailed beyond usefulness (to the original problem).
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Old September 7th, 2009, 09:04 AM   #134 (permalink)
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although I don't mean to imply that the later comments aren't useful in themselves, of course
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Old September 7th, 2009, 09:09 AM   #135 (permalink)
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To recap: I'm still seeing regular drop-outs with the upgraded router, and now still with the Hero upgraded to the HTC 2.0 ROM.

I do note that it seems to drop most when I'm sitting quite close to a different strong wireless client, e.g. a laptop. Perhaps the Hero just isn't a strong enough signal, and gets swamped?

Anyone else notice a correlation between dropouts, and proximity to other clients?
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Old September 7th, 2009, 03:02 PM   #136 (permalink)
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Originally Posted by cdmackay View Post
Anyone else notice a correlation between dropouts, and proximity to other clients?
Hi. I tested my Hero side by side (10 cm distance) with my notebook (Lenovo X300 with Win XP) and had no dropouts. Both were connected to my Linksys WRT610N with stock firmware (1.00.00.18 i believe).

Here are ping statistics:
Ping statistics for ....
Packets: Sent = 290, Received = 290, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 507ms, Average = 176ms

So I can't second your findings, but this proof is not very scientific since diferent wifi cards can have different powers.
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Old September 7th, 2009, 03:32 PM   #137 (permalink)
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I've lost my WiFi connection several times when nowhere near a PC (sitting just outside the house) but have never lost it while sitting next to a PC.
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Old September 7th, 2009, 03:46 PM   #138 (permalink)
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Default Wifi doesn't start automatically

Hi,

I've noticed that when I get home or to the office my Hero doesn't automatically connect to Wifi. If I select Settings >> Wireless Controls >> Wi-Fi settings it starts to scan and finds the access point.

Has anyone got a way of making it auto scan or retry scanning a few times?

Thanks!
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Old September 7th, 2009, 03:52 PM   #139 (permalink)
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ah well, looks like my theory was just coincidence
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Old September 7th, 2009, 04:19 PM   #140 (permalink)
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Has anyone got a way of making it auto scan or retry scanning a few times?
While you're in 'Wi-fi Settings', press MENU and select "Scan".
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Old September 8th, 2009, 04:20 AM   #141 (permalink)
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Talking New Wifi

Ok so I gave in and bought a new Router. Netgear DG834G v5 and lo and behold I have Wifi working. Albeit on WEP though as it kept dropping on WPA.

Really the advise is simple on this issue.....if you can, buy a new router that is listed on here as working.....if not, wait for the update to see if this fixes it.

With Wifi now working, this phone is perfect for me and my use. I for one am glad I chose this phone over the I phone.

Oh..........anyone want to buy a Zoom X6 ?????
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Old September 9th, 2009, 09:45 PM   #142 (permalink)
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I found with the stock ROM that sometimes the kernel driver for the WiFi network would lock up after being out of contact with a known network. That went away after I installed Y5 which is a battery saver app. It remembers known networks and their location, and switches the WiFi circuit on when in range and off when out of range. This conserves battery. It also has the added effect of resetting the WiFi driver so I haven't had the WiFi ever mysteriously lock up or stop responding after that. I haven't tried the new ROM without Y5 so I can't comment on whether the lock up problem has disappeared with the updated kernel (and drivers).

BTW, the Hero has a B/G networking chip so it won't support communication with N. However, most N access points support B/G as well (but you may need to enable that it transmits/supports B/G). N is a bit of a power hog still so it isn't the ideal choice with the current technology to drop in a mobile device such as a phone.

The Hero works fine with my Linksys WRT310N a Wireless-N Router, flashed with the DD-WRT firmware and configured to broadcast B/G as well. It gives out a rock solid signal and the Hero seems to have a fairly stable connection to it at all times.
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Old September 10th, 2009, 05:45 PM   #143 (permalink)
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Quote:
Originally Posted by blunderbus View Post
Ok so I gave in and bought a new Router. Netgear DG834G v5 and lo and behold I have Wifi working. Albeit on WEP though as it kept dropping on WPA.

Really the advise is simple on this issue.....if you can, buy a new router that is listed on here as working.....if not, wait for the update to see if this fixes it.
This is ironic; "dropping on WPA" is a good description of the problem that many of us are having, so I'd struggle to descrive this as "working"

WEP's security is so poor as to be non-existent, so it's not a good choice for many of us...
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Old September 13th, 2009, 12:27 PM   #144 (permalink)
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Default Please Help!!!!

Hi

I too have just got the htc hero, when i connect to wifi it finds the signal but cannot seem to obtain the ip address?? It just says "unsuccessfull"

I have read the threads below but I'm a bit dumb when it comes down to this sort of stuff. The Wifi was sent up by the provider so unsure of how to go about fixing this. I have a router ( if thats the thing on top of the computer which sends the signal out) but cannot find any software on the pc.

Please forgive me if i'm going over old news but in real need of some help

Tim
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Old September 13th, 2009, 02:24 PM   #145 (permalink)
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This is ironic; "dropping on WPA" is a good description of the problem that many of us are having, so I'd struggle to descrive this as "working"
A suggestion in another thread seems to have cured the issue for me:

hero wifi dropping out - Page 4 - xda-developers

quick summary: if you have G-mode (i.e. 802.11g) *only* set on your WAP/router, change it to B/G mixed mode.

In the several hours since making this change, I've not had a single drop, and would have had numerous ones normally.
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Old September 13th, 2009, 02:26 PM   #146 (permalink)
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Hi

I too have just got the htc hero, when i connect to wifi it finds the signal but cannot seem to obtain the ip address?? It just says "unsuccessfull"

I have read the threads below but I'm a bit dumb when it comes down to this sort of stuff. The Wifi was sent up by the provider so unsure of how to go about fixing this. I have a router ( if thats the thing on top of the computer which sends the signal out) but cannot find any software on the pc.

Please forgive me if i'm going over old news but in real need of some help

Tim
Tim, if your wireless is not working at all, then that's a different issue.

Here's we've been mostly discussing issues where the wireless is unreliable: works for a bit, then drops.

Your issue sounds like a basic setup problem, in particular like your router's DHCP has not been setup correctly.

You should be able to connect to your router by visiting your router's IP address in a web browser (possibly using https). Then in the setup screens you should be able to adjust its DHCP settings.
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Old September 13th, 2009, 05:23 PM   #147 (permalink)
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Cheers for this thread, has helped a lot.

I found updating the firmware on my: Belkin F5D8233-4v3(01) has fixed my issues with the Hero working properly with wireless.
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Old September 13th, 2009, 06:25 PM   #148 (permalink)
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Hi
The Wifi was sent up by the provider so unsure of how to go about fixing this. I have a router ( if thats the thing on top of the computer which sends the signal out)

Tim
Tim , I seriously doubt that whatever is in top of your PC could be a router.
The router is wired to your broadband modem and if it would be placed in top of your PC you would'nt need one in the first place because you could just plug the ethernet cable directly to the PC.
Moreover when you try to connect the Hero (or anything else) to your wifi wireless network , in order to obtain your ip adress, the router would ask you for the security code: if you inserted te wrong security code , you would get a message from the phone saying that the connection has been "unsuccessful" : Are you sure that this is not your problem?
Did you change the security code?
If you did'nt and you still have the default code , most brands use "0000" or "1234".
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Old September 17th, 2009, 05:16 PM   #149 (permalink)
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Hi,

Yes, I have updated the firmware on all my wireless access points and none use N. I find this is a problem with the G1 as well. I get home or to the office and I select Settings => Wireless controls and then it scans.

I'll give Y5 a go... I also think it would be good to be able to have a setting that said try connecting x times if a known access point is nearby and connecting is unsuccessful.

Cheers.
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Old September 17th, 2009, 07:01 PM   #150 (permalink)
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Hi,
I also think it would be good to be able to have a setting that said try connecting x times if a known access point is nearby and connecting is unsuccessful.

Cheers.
There are quite a few free apps in the Market that do just what you want and some do more than that that too.
I don't have my Hero here with me to check it, but I think a good one I downloaded is called "WIFI pal" or something similar.

I didn't really understand what your problem is with the N band ( which luckily next month will cease to be preN or draft N to finally be just N), but I hope you are aware that to start streaming on N band to your devices, besides the firmwares and an N router, you also need the appropriate receivers on each device that you want to connect to the network and such a receiver does not exist for the Hero nor for any other cellphone ever produced, so if you're swiching to N make sure that your N router is backward compatible with devices using the G frequencies simultaneously, and even then, since the Hero is a pretty choosy little SOB, try it out before parting with your cash.
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