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Old October 7th, 2010, 06:53 PM   #101 (permalink)
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Default Did it!!!!

After waiting almost a week for the screen, and then searching for 2 days to find a screw driver that would work, I finally fixed my screen. I used the video on repairsuniverse.com, and I have to say, it looked much easier than it actually was-but it worked. One thing I would warn about is that I had several parts in my phone that stuck to the adhesive, like my earpiece and a small piece from the camera lense, and I was scared that maybe they broke. I managed to get them back in place and everything worked fine. I'm glad I did it, but next time time I'll buy a new phone.

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Old October 7th, 2010, 07:44 PM   #102 (permalink)
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A little update on my situation. I contacted HTC and they directed me to a customer survey. At the end of the survey in the comments section I just bitched a lot about my situation. Basically said that I loved the phone and understood why physical damage is not covered under the warranty but considering it only dropped from about two feet felt it should have been replaced. And considering HTC is competing with Apple and I switched from an iphone they would do anything possible to keep me.

About a week later the day after I almost ordered the replacement screen for $60 to replace it myself I got a call from HTC. They offered to replace my phone for free, which is awesome, but I already switched back to my iPhone. So if anyone is interested in a new Aria I have one to sell! Or if you want the cracked one I'll sell that one too so I don't have to go through the hassle of getting it fixed...
Do you still have the fixed or broken aria to sell?
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Old October 8th, 2010, 11:46 AM   #103 (permalink)
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Hello everyone,

I dropped my Aria and it landed face-down, like many of the other stories on here.

I ordered a digitizer from one of the links above, along with a Y screw driver, hoping that's all I'll need to replace it.

The more I read, the more I think I have a bigger problem, though. I can still type and select things on the screen, even though it is cracked all over the place, but the graphics have gone down the tube also. The left 1/4 of the screen does not display at all, and the rest flashes and there are lots of lines through it, leading me to believe I need a new LCD, also.

Does anybody here have any insight into that? I need it shipped to Vietnam, so RepairUniverse doesn't seem to be an option for me.
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Old October 13th, 2010, 02:38 PM   #104 (permalink)
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Angry HTC and AT&T are losing my business

It all started last month when I was changing out my SD card, when I snapped the back cover back onto the phone the screen shattered in my palm. I have never ONCE dropped my phone to this day. First thing I do is call AT&T, they say oh yes this is a known problem let me get you transfered to HTC. HTC gets on the line and says I'm sorry this has happened to you, we know its a fragile screen and things like this happen. Lets get your information and you can mail in your phone and we will fix it and ship it back to you. So I said hold on I'll call you the following day to arrange the fix and shipping... I waited too long I guess. Now I call HTC and they tell me they NEVER fix screens for free, and that my phone is out of warranty because of the physical damage. AT&T tells me its not their place to fix it or accept it into warranty that they would have to charge $425!!!!! WTFFFFF. Anyways so I just got off the phone with HTC because now, I have BOTH PHONES (2lines) that have cracked screens and they cracked in very similar matters and they were never dropped of put in extreem temperatures. I plan to cancel my plan with AT&T and I will bitch and complain to the point where I have no cancelation fees. HTC and AT&T are going down the shit hole, be prepared.
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Old October 20th, 2010, 08:04 PM   #105 (permalink)
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Originally Posted by jrmd View Post
Just got digitizer and tools from RU last night and after some stressful operation time everything works great except--



having this problem to a lesser degree- if i have headphones plugged in or put the phone on speaker i can hear the other person, but when I'm using the phone regularly I can't hear anything.

Also, i did as follows--



and the glow is still there. wondering if i should just do trial and error with the backing to get it in the right place? would prefer not having to completely take apart and reassemble the phone over and over, obviously. I thought i put it in the same place as the original but I guess not... anyone have any tips on where to place this?
Well, I'm breathing a sigh of relief as my repair, while a bit stressful at points having to put more than a comfortable level of pressure on the adhesive tape to get separation, seems to have restored mine to near perfect working condition. More on that in a separate post.

I wanted to respond to this post specifically as it looks to me like that little earpiece could easily become inverted during reassembly in such a way that the contacts on the back no longer meet the contact points inside the phone. In other words, it might be upside down. Seems like this could be the cause of lost speaker if the speakerphone is working and the headset is working.
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Old October 21st, 2010, 08:15 AM   #106 (permalink)
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Thought I'd share my repair as I just finished it and all appears to be functioning properly.

I dropped mine in a bar. Fell a couple feet onto a tile floor and shattered. I first took back to Radio Shack but having not purchased insurance weeks earlier, I was told I was SOL. This, after the guy behind the counter starts picking away at the shattered glass and pulling little pieces out, DUDE, WHAT THE *(&^ ARE YOU DOING! The phone works and I want to use that thing you know. I think I just managed to grab it back before he pulled a big chunk off in the upper right corner by the logo, behind which happens to exist a tiny little motion chip (I suspect), more on that later.

Next I tried the AT&T store, but got the same result. They could offer me a go phone but that it. Finally, after about an hour with the store rep and about ready to storm out, he finally revels to me that you can buy replacement digitizers on-line. Now you tell me? And that brought me to this forum.

Read the threads and ordered one from Hong Kong for $40 thinking I could handle the wait. Little did I know it was going to be an excruciating 3 weeks for it to arrive. In the meantime, every time I placed or accepted a call, the screen would go blank and I would have to pull the phone apart to remove the battery to hang up. I now think this was due to me having to apply a small amount of epoxy in that damaged corner to prevent more bits of glass from coming loose, inadvertently immobilizing that little motion chip I mentioned earlier. Needless to say, pulling the battery and restarting the phone 3-6 times a day... if I didn't know what frustration was before, I do now.

Today, the screen finally arrives and I am eager to get to it. Little did I know how involved the repair process was going to be. But, struggle through I did managing to not loose that tiny chip under the logo now embedded in epoxy, which at first I mistook for a bit of the cracked screen. Here are a few words of encouragement.

1. Make sure you keep you kids in another room. There are some tiny bits to manage and you don't want little hands anywhere near you with words like "cool what's that dad?" emanating from them as tiny hands creep into your concentrated vision.

2. Take it slow. The video tear-down is rehearsed and parts loosened before removal. It takes more than a fair amount of prying to get the screen off the digitizer and anywhere there is tacky tape, you'll need some substantial pressure. Don't try to cut it apart either. If you go slow, the sticky tape will remain intact. You may have to pull some of it it off the back of the cracked digitizer and put it back on the edge of the screen, but with care you won't need to replace any adhesive. Envision yourself pulling off a label from cardboard. Go slow and it all comes off clean, go fast and you have a mess.

3. Additional tools: Try to find a pair of jewelers magnifiers, or a headset with lights, or something. My eyesight is pretty good, still 20/20, but I struggled to see what I was doing a couple times because of poor lighting. You will also need a MINUTE Phillips screwdriver. I have a micro set, but even the phillips in that set was too big. I had to use the tiny standard head to unscrew those microscopic buggers. For some prying I ended up using a dulled Exacto blade, carefully!!!!, since that little piece of plastic "pry tool" broke almost right away.

4. I managed the repair following the video where the metal plate is pried up to unseat the cable by lifting the metal plate and propping it with the screwdriver so I could see under the plate. Using an Exacto blade, I maneuvered the cable in place to seat it, very carefully. It can be done, but if there's another way as mentioned in this thread, you might want to follow that instruction.

5. Keep the plastic protective sheet on the digitizer just until you are ready to stick it back on the screen. Before that step, hold the screen up to the light to look for fingerprints you've left behind as you were reefing on the case to get things apart. There will probably be some there. Wipe odd with lint-free cloth (read hem of T-shirt) and then slowly remove the protective plastic, carefully line up the pieces and slowly stick together so you can tweak the edge insuring a complete black periphery. Misalign it and you'll be dealing with the aforementioned "glows"

5. For the love of Buddha, FIND A PROTECTIVE CASE immediately after your repair! You won't want to repeat this process, even again.
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Old October 26th, 2010, 07:18 PM   #107 (permalink)
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Default Cracked Screen

I just wanted to add my 2 cents on the cracked screen subject. I've had my Aria less than a month and dropped it while sitting in front of my computer. When I picked up the phone, surprise the screen was cracked. Well, I've had my work mobile which is an Iphone for almost two years and have bumped, dropped, dunked and kicked it and it still works and no screen damage? I'm not a fan of the iphone which is why I bought the Aria as a personal phone. When my contract is up looks like i'm heading for a dual iphone.

Still haven't decided if I want to repair it yet.
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Old October 27th, 2010, 08:48 AM   #108 (permalink)
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I just wanted to add my 2 cents on the cracked screen subject. I've had my Aria less than a month and dropped it while sitting in front of my computer. When I picked up the phone, surprise the screen was cracked. Well, I've had my work mobile which is an Iphone for almost two years and have bumped, dropped, dunked and kicked it and it still works and no screen damage? I'm not a fan of the iphone which is why I bought the Aria as a personal phone. When my contract is up looks like i'm heading for a dual iphone.

Still haven't decided if I want to repair it yet.
How far from the floor was it dropped? Other than the fact that the screen broke, how do you like the phone?
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Old October 29th, 2010, 08:01 PM   #109 (permalink)
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Add another drop from two feet to the list, resulting in a cracked screen. I was feeling pretty stupid about it till I read this thread; thanks for all the great posts. I feel inspired to fix the screen except that the cost is $60-$120 - why is the cost going up so much?

I like the phone OK; bought it as my first Droid because I loved the HTC 3125 so much. But the Aria won't show my PocketMirror tasks as the app is still under development, so I went back to my old phone for a while till the screen is fixed as I can't live without the task list.
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Old November 2nd, 2010, 03:13 PM   #110 (permalink)
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I replaced my cracked screen with a new digitizer and was all proud of myself until I realized I couldn't make or receive phone calls (kind of the whole point of having a phone, or at least it used to be). Everything else works. As soon as I punch the screen to send the call, the screen goes blank. The call goes through, however. Also, people can leave me a message, but the screen goes black if I try to listen to it. Does anyone know at which point of my deconstuction/reconstruction of the phone did I do something wrong?
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Old November 3rd, 2010, 11:55 AM   #111 (permalink)
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I replaced my cracked screen with a new digitizer and was all proud of myself until I realized I couldn't make or receive phone calls (kind of the whole point of having a phone, or at least it used to be). Everything else works. As soon as I punch the screen to send the call, the screen goes blank. The call goes through, however. Also, people can leave me a message, but the screen goes black if I try to listen to it. Does anyone know at which point of my deconstuction/reconstruction of the phone did I do something wrong?

Hi,

A couple of our customers have done this so your not the first.

It sounds like you have blocked / covered the sensor at the top of the lens which tells if you have the phone to your ear or not. You may of covered this sensor with adhesive when installing. Take a look at the screen in good light and you will see some light holes on the upper glass. This is what the sensor "sees" out of.

Sort this out and your phone should be fine again.
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Old November 4th, 2010, 03:14 PM   #112 (permalink)
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I replaced my cracked screen with a new digitizer and was all proud of myself until I realized I couldn't make or receive phone calls (kind of the whole point of having a phone, or at least it used to be). Everything else works. As soon as I punch the screen to send the call, the screen goes blank. The call goes through, however. Also, people can leave me a message, but the screen goes black if I try to listen to it. Does anyone know at which point of my deconstuction/reconstruction of the phone did I do something wrong?

I am having the same problem, but I don't think it is the light sensor. I believe it may be a problem with the headset speaker. I can use mine perfectly fine with bluetooth or speaker phone; but when I try to use the Aria as a regular handset, the phone locks on black screen. The light sensor works fine on my Aria though, even after the replaced digitizer.
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Old November 8th, 2010, 10:07 AM   #113 (permalink)
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I am having the same problem, but I don't think it is the light sensor. I believe it may be a problem with the headset speaker. I can use mine perfectly fine with bluetooth or speaker phone; but when I try to use the Aria as a regular handset, the phone locks on black screen. The light sensor works fine on my Aria though, even after the replaced digitizer.
If your having issues with the speaker I recommend checking over the connections. It sounds like it is not making the right connection which is causing the phone to freeze.
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Old November 10th, 2010, 07:15 PM   #114 (permalink)
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If your having issues with the speaker I recommend checking over the connections. It sounds like it is not making the right connection which is causing the phone to freeze.
Definitely, but there is no way I'm taking the phone apart again. It took three tries to get it back this good. I had a chunk of glass that I couldn't see, but wouldn't let the digitizer seat properly. Once i finally felt it and removed it, the phone went back together as is and I'm done.
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Old November 11th, 2010, 02:47 PM   #115 (permalink)
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Default My experience

I have got cracked screen replaced on my Aria couple days ago and would like to share my experience in hope that it might be helpful for some of you.
Note that I had Gadget Guard on my Aria screen when I dropped it. Although I don't like the Guard because it feels sticky and is much less comfortable when using touch screen, it came handy with broken screen - it kept it together and phone stayed fully functional.
Having phone still functioning gave my time to do some research.
I found that there were 3 options for repair.
1. Order replacement digitizer from China (almost $100) and replace the screen on my own.
2. Contact HTC repair center (888-295-1330), get RMA and pay for out of warranty repair. It would cost $100 or more - they said that exact repair cost is known only after the unit is inspected, but it's not going to be less that $100. Plus shipping to them is on me. It was expected that process will take 2-3 weeks. plus 90 days warranty on repair.
3. Go to local repair shop (I'm in Maryland). I found 1 repair shop in MD which quoted $160 and one in Arlington, VA (cellphonecarecenter.com) which quoted $100 plus 60 days warranty on repair.
I decided not to go for #1, because there were no guarantee that digitizer from China will be in working condition and I did not want to take chances on waiting for another month for replacement.
#2 was very attractive but it would be hard to manage everything I do without Aria for 2-3 weeks.
I drove to Arlyngton (cellphonecarecenter.com). I got there about 2 pm and they offered me to leave the phone and pick it up in 4-5 hours. I opted to pay them a rush fee ($20) and have Aria repaired in 30 minutes. After opening the phone they discovered additional damage from the fall, but they did not charge me extra for repair. In 25 minutes thay had new digitizer on, but it did not work. Investigation shown that replacement digitizer was defective (at this point I was happy that I did not order one from China). They went ahead and replaced the digitizer again (they waived rush fee because I ended up spending in the store about 1 hour instead of 30 minutes promissed).
Next digitizer was working fine, but it's not exactly as OEM one. It's not only missing AT&T logo. As well it's missing white strip on the back side (at the bottom) of digitizer. While inspecting it in the store I was able to see 4 small spots on the bottom black part of the screen. I was told that those 4 spots are from 4 LEDs which are blocked by the white strip on the OEM digitizer.
Later when I was using my Aria in dark room I noticed that there is significan light leak at the bottom of the screen, well visible on dark background scenes (not a concern for me, but may be a concern for movie watchers). I guess that it is from the same LEDs because of the missing white strip. The light leak is almost not noticable on home screen or under normal lighting conditions both indoor and outdoor.
Based on my experiance I would say there is no perfect solution but I recommend:
- if you can live without the phone for 2-3 weeks - go with HTC repair (but be aware that if there is other damage and repair is quoted about $200, then you need to pay $35 "triage fee" to back out).
- go to your local cell phone repair shop or mail your phone to cellphonecarecenter.com (they do mail-in repair) for fast turn around (but with less then perfect replacement screen).
On additional note. Right after repair a got HTC silicon case for my Aria. It worked well except it was hard to use volume and power buttons. I fixed it in 2 minutes with exacto knife by making small through cuts in the silicon on both sides of each button. Now it's pretty good.
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Old November 25th, 2010, 10:44 AM   #116 (permalink)
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if you are having trouble finding the Aria Digitizer you can check with our website at Durapowerglobal.com we have been getting shipments every few weeks due to the high demand for this digitizer they are very hard to find even on ebay.
We only sell OEM Original Digitizer for the Aria. Most sellers dont give you the double sided 3m adhesive to install it we include the adhesive with ours at no charge.
if we can help let us know.
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Old November 27th, 2010, 12:39 PM   #117 (permalink)
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I think there is a design flaw with this phone: the battery cover case goes directly around the digitizer glass, no silicone/rubber insulation strip as on other phones. Once glass and metal meet together with a bang... something's gotta give.
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Old December 4th, 2010, 03:26 PM   #118 (permalink)
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Default I'm Kind of Disappointed

I know I shouldn't blame the manufacturer, as it is my negligence that caused me to drop it, but I'm really sad that I only had the phone for three days before I cracked my screen. I would say my phone wasn't even two feet from the ground when the phone fell and the screen cracked. Plus, like some earlier posters stated, I had just taken the insurance off my line because I always take good care of my phones. I kinda wish I would have looked up this flaw before buying the phone, but I shall do so in the future. It's really neat, but I never thought it would be so fragile.

No use crying over spilled milk, right?

The cost for all the replacement screens I've been finding have been kind of outrageous (compared to the $40-$60 dollar finds stated earlier in the thread). Do you guys know if the price is just higher now since suppliers know that this is a serious problem or am I just looking in the wrong place?
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Old December 5th, 2010, 01:42 PM   #119 (permalink)
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The cost for all the replacement screens I've been finding have been kind of outrageous (compared to the $40-$60 dollar finds stated earlier in the thread). Do you guys know if the price is just higher now since suppliers know that this is a serious problem or am I just looking in the wrong place?
The screens for the Aria are currently in extremely short supply and they have been this way for around 3 months now. We have had a hard time getting any stock at all but have now been able to find a source for them. However the prices have increased a lot.

We now have stock and are trying to keep prices as low as possible but you won't be able to find the $60 prices like before. And probably not for a long time if ever.
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Old December 6th, 2010, 09:14 AM   #120 (permalink)
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Cracked my screen a little different. I was performing CPR on a pt. (Fire Fighter/EMS) and someone was reaching in my cargo pocket for my trauma sheers. As the sheers came out, so did the phone and landed on the pt.'s marble floor. Crackola!

The folks at AT&T told me that I am SOL and my warranty is voided so I am less inclined to look for a certified service shop. I did use some of the links you folks posted and went with DuraPower Global.

The Durapower people are selling their screen for $65 (with the adhesive tape) AND they just posted the tool kit with the Y screw driver as I was on the phone with the lady. Think I am looking at $70+ for the whole thing.

Now I just have to get Otter box on the phone and get a rush build on our case.
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Old December 7th, 2010, 08:19 PM   #121 (permalink)
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While my screen isn't cracked, I noticed some people talking about ear piece issues in this thread also.

I dropped my phone a couple times(just onto the carpet), and while nothing seemingly broke at the time, now I am experiencing ear piece drop out. As in, the sound will completely stop working for hours at a time(speaker still works), then suddenly start working again.

I have noticed that if I "compress" on the top of the phone, where the ear piece is, sometimes it will start working again. This led me to believe that the contacts are not making contact correctly.

Is this possible, or is it more likely that my earpiece just completely went bad? It's hard to tell from the video as it looks like the earpiece cleanly snaps out.

I guess my question is, would it be possible for the earpiece to not be making it's contact cleanly? So I can just go in disassemble the phone and tweak it so hopefully it works?
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Old December 8th, 2010, 03:37 PM   #122 (permalink)
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I have cracked my aria three times and only dropped the phone three times as well. The first two times. I went throigh at&t insurance. This third time around I don't know what to do and hate using the phone with a cracked screen.

I don't want to order the screen online and fix it myself as I do not have the most steadiest hand.

I was thinking of contacting HTC since I've had the phone for less than a year but I've also read they can charge an arm and a leg.

Any suggestions on a solution or ways to "explain" myself to HTC for a cheaper price.

Thank you in advance!
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Old December 9th, 2010, 09:09 AM   #123 (permalink)
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I have cracked my aria three times and only dropped the phone three times as well. The first two times. I went throigh at&t insurance. This third time around I don't know what to do and hate using the phone with a cracked screen.

I don't want to order the screen online and fix it myself as I do not have the most steadiest hand.

I was thinking of contacting HTC since I've had the phone for less than a year but I've also read they can charge an arm and a leg.

Any suggestions on a solution or ways to "explain" myself to HTC for a cheaper price.

Thank you in advance!
Did you have a case on the phone? Just curious because I'm constantly worried about dropping my phone and having the screen crack, even though I do have a case.
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Old December 9th, 2010, 04:40 PM   #124 (permalink)
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Did you have a case on the phone? Just curious because I'm constantly worried about dropping my phone and having the screen crack, even though I do have a case.
No I didn't have a case but as soon as I figure out a way to get this one fixed I will be getting one.

There's a good thread on here for cases.

No suggestions on a solution to my problem, is there?
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Old December 20th, 2010, 11:26 PM   #125 (permalink)
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Default att Htc aria replacement screen digitizer

can anyone find me a brand new replacement screen digitizer? my whole screen cracked falling from 1 feet of air...
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Old December 21st, 2010, 12:44 PM   #126 (permalink)
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No I didn't have a case but as soon as I figure out a way to get this one fixed I will be getting one.

There's a good thread on here for cases.

No suggestions on a solution to my problem, is there?
It's $100 through HTC, so it's pretty close to an arm and a leg (if you paid nothing for it like I did), but considering that replacing it yourself would cost about that much, it's a pretty good option. Any reason why ATT won't replace it?
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Old December 22nd, 2010, 02:03 AM   #127 (permalink)
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can anyone find me a brand new replacement screen digitizer? my whole screen cracked falling from 1 feet of air...
They are available here and in stock - HTC Aria Touch Screen Digitizer Glass Replacement Part
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Old December 22nd, 2010, 07:58 AM   #128 (permalink)
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I am so glad i found this thread! I was looking at this phone for my first Android device. Now I'm thinking hmmm maybe not. I love the small size of the phone and everything else about it got great reviews. But this is a big negative. I understand things happen and yeah, screens may crack. But this one seems like its a lot easier then most phones.
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Old December 23rd, 2010, 07:44 PM   #129 (permalink)
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I just wanted to add my 2 cents on the cracked screen subject. I've had my Aria less than a month and dropped it while sitting in front of my computer. When I picked up the phone, surprise the screen was cracked. Well, I've had my work mobile which is an Iphone for almost two years and have bumped, dropped, dunked and kicked it and it still works and no screen damage? I'm not a fan of the iphone which is why I bought the Aria as a personal phone. When my contract is up looks like i'm heading for a dual iphone.

Still haven't decided if I want to repair it yet.
Well I read the threads where there were problems after the self-repairs of the screens. I decided to have HTC repair the screen, cost me $100.00 and had the phone back in about 7 days.
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Old January 30th, 2011, 03:43 PM   #130 (permalink)
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Default Best deal for me........

Daughter dropped her phone and cracked the screen. After evaluating the cost and my own surgical skills, I decided to let the experts do it. Mailed phone from Pa to St. Louis on a Monday and had fixed phone back by next Tuesday. All for $95 and that seems great cuz didn't see digitized alone for less than $70. Oh, paid one way shipping too for $6. So for $100 have new phone with no probs. Here's the link I used

HTC Aria Repair

I called first to make sure got a live voice and people very friendly. Also sent lots of progress emails and tracked back to my door with ups. Hearing horror stories about earpieces, tools, sensors etc. I'm really happy went this route!
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Old February 2nd, 2011, 02:39 AM   #131 (permalink)
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I recently replaced my digitizer for my Aria and I too had a problem with the earpiece being responsive. I realized I could solve this problem by putting in the little rubber item back over top of the ear piece (so it is pushed down when it is assembled), but when I did this, I saw that the adhesive on my phone was not strong enough to hold the screen firmly to the phone. After some tinkering, I just tore a small piece of paper, folded it in half once, and placed it on top of the ear piece. As a result, my screen does not pop out any more and my ear piece works without me having to squeeze my phone.

On a different note, I am having problems with my bottom four hotkeys (the home, menu, back and search buttons) illuminating. I do not think it is an issue with my ambient light sensor because my display turns on and off when I take my phone to and from my ear. I am stumped as to why they are not turning on in dim or dark rooms. It may be worth noting that I did not buy a stock digitizer (I thought I was, but it turned out to be slightly different). The only difference between the stock and my digitizer is that the HTC logo is in the center and there is no ATT logo on the right. I would not think this is the cause of the problem, but you never know.

Here is the link to my digitizer: HTC ARIA TOUCH SCREEN GLASS DIGITIZER FRONT PANEL NEW - eBay (item 190464970758 end time Feb-03-11 12:57:49 PST)

Any information would be very helpful.
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Old February 3rd, 2011, 08:08 PM   #132 (permalink)
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Originally Posted by cheddarbob41 View Post
so i bought a htc aria with a cracked screen off craigslist and ordered my replacement digitizer. I got tired of waiting so i rooted it already but the cracked screen seems to want to cut me so i'm not using it anymore. But nice little purchase i thought.
hey so how do fix a cracked screen?
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Old February 4th, 2011, 01:25 PM   #133 (permalink)
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hey so how do fix a cracked screen?
Hi,

You can see how to replace a cracked screen here - HTC Aria Take Apart Repair Guide

Paul Weatherley

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Old February 9th, 2011, 08:06 PM   #134 (permalink)
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This is a really tricky repair. Don't forget those two philllips screws that hold the plate behind the LCD. (The plate you have to pry up to disconnect the digitizer.

And is getting that threaded back in and clicked in frustrating or what?

Not to mention you need a tri-Y driver tool to do it.
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Old February 12th, 2011, 04:00 PM   #135 (permalink)
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Angry cracked screen too!

yeah i don't have a tendency to drop phones either, but the drop was literally three feet from the ground. i've had numerous phones & have dropped them & nothing has ever happened. i had this phone for less than a month & the htc warranty doesn't cover physical damage. so now i'm debating if i should send the phone in to htc for a repair, but its $100. has anyone done this? if so details!
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Old February 21st, 2011, 03:23 AM   #136 (permalink)
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i don't have a tendency to drop phones
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i've had numerous phones & have dropped them & nothing has ever happened.
Hmmm. You sound confused. Do you know what your name is today?
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Old February 26th, 2011, 03:50 PM   #137 (permalink)
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Wondering if anyone here can help - I broke my screen but the phone was still usable for several months (thanks to some packing tape). I ordered a new digitizer from eBay this month, followed the replacement directions someone posted in this thread. Everyone went OK, other than snapping in two a piece of the plastic that sits on the top section of the phone, near where the power button lies. Screwed back together fine. Powered on momentarily to a Boot Screen of some sort, then seemed to turn on fine. But the digitizer is not working - no touch response. I disconnected and reconnected the digitizer pins several times, no dice. I tried putting my old cracked screen back on to see if I just received a faulty digitizer from eBay, but now the old one doesn't work either. Everything else on the phone appears to work fine, power on sounds plays, shows that I have service, and calls ring through, but I can't use the phone at all with no touch support. Did I break something on the phone during the repairs? Any way to fix this??? I really cannot afford to buy a new phone.
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Old March 3rd, 2011, 07:41 PM   #138 (permalink)
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Default Replacment help, I'm almost done

I have run into an issue I'm not sure about. The screen doesn't stick to the digitizer. I see packaged with the screen some kind of film. Thought this seems to be a double sided adhesive it's a bit larger then the screen. So what am I to do? Is this the part that adheres the digitizer to the new screen? How do I use it? Have others seen the same thing?
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Old May 12th, 2011, 07:45 AM   #139 (permalink)
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i got my HTC aria digitizer from here at 42.99$ ,and there are some instruction provided on this website
Brand New Original LCD Touch Screen Digitizer for AT&T HTC Aria G9 + free tools (in stock)
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Old May 13th, 2011, 05:12 AM   #140 (permalink)
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I recently replaced my screen, and had a few questions (some of which have been asked here). First off, I bought this digitizer kit off of ebay (Touch Screen Digitizer AT&T HTC Aria Replacement &tool | eBay) and I'm very pleased, the pry tool was a bit useless but other than that it was good parts. If anyone could suggest some adhesive to apply to the back of the screen? It doesnt sit tight enough for the optical thing to be flush. Anyways, the first time I put it back together I realized I couldnt hear anything when I made a call, then looked at my old digitizer and the internal speaker was stuck to it.. ok, put it back in and its fixed? Wrong.. so now I don't know what to do, I might just not be making a solid connection to the pins, or is there a known problem with this? I took it apart and put it back together 3 times, it was enough for one night so I'm going to mess with it later. if anyone knows if they somehow break or something let me know, and good luck to you all! BUY A CASE!
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Old May 16th, 2011, 01:53 PM   #141 (permalink)
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Originally Posted by androidmaxx View Post
i got my HTC aria digitizer from here at 42.99$ ,and there are some instruction provided on this website
Brand New Original LCD Touch Screen Digitizer for AT&T HTC Aria G9 + free tools (in stock)
How did it go? I just cracked mine from a simple 2 - 3 foot drop. I don't want to spend more than 50 bucks to repair and I'm willing to try to do it myself. Did this work for you? Seems like a fair price.
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Old May 27th, 2011, 10:57 AM   #142 (permalink)
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Angel Replacement Quick Tips!

Hi everyone,

I dropped my aria a couple times before and had three chipped corners...then one last drop and the whole thing shattered. I think I got lucky based on some posts here.

So, unwillingly to pay exorbitant amounts, I opted to buy a replacement digitizer on ebay for $35. It came within 2 days because it was in the US and had the logos and everything. It took me a couple hours but I got it done with some patience and slow movements.

Here are a couple tips regarding issues people come across:

SPEAKER ISSUES: I had this issue the first time I put the phone back together so I took it apart again and found that the piece needs to be slid into place at an angle to make the best connection between the prongs and the receptor spaces.

BLEEDING LIGHT INTO LCD AND UNDER SELECTION BUTTONS:
Came across this problem too but it's a simple fix. On the old digitizer you will find 2 pieces of black electrical looking tape and a white plastic piece held on by two little pieces of sticky. Carefully remove these and place them on your new digitizer and all will be fine! Take a picture if your not sure if you'll remember how to put them back on in the same place.

PROXIMITY SENSOR: Well I didn't have this problem when I put the phone back together because I was aware of it when I started but I see how some people would have this issue. There is a little black rubber piece that fits around the sensor in the top right corner. This piece has a thicker side when you look at it. That thick side should be placed as the bottom piece of the proximity sensor cover. Otherwise, it will partially block it.

Lastly, you may have some bleeding light that can be seen around the very edges on the digitizer where it meets the case. If that's the case, you'll need new foam, like me. Also, when I was lifting the broken screen away from the case at first, the foam was seperating from the lcd so the lcd stayed in place, but you still need to lift it out to get to the metal plate to replace the digitizer cable thingy.

I hope this helps!!!
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Old June 8th, 2011, 05:19 PM   #143 (permalink)
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there's a program called "bump" should allow youto transfer data
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Old June 8th, 2011, 06:40 PM   #144 (permalink)
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I also had a cracked digitizer. I actually cracked in back in November, but the phone had been working fine until recently. I purchased a $35 replacement on ebay. The new digitizer has been working fine, but I have been having trouble with the speaker and with the screen going blank during calls. After opening the phone probably 10 times, it finally seems that things are working well.

Speaker issue: I was trying to place the speaker earpiece in the same orientation that I saw in the repairsuniverse video, look at 3:32
YouTube - ‪HTC Aria Take Apart & Replacement Repair Guide Video‬‏
In the video, it appears that the thicker border of the earpiece should be on the upper side.However, when I put in the earpiece this way it didn't work. After multiple attempts I tried flipping it over, with the thicker border on the bottom side. It's now working fine.

Screen going black/proxmitiy sensor issue: I placed a piece of black electrical tape on the lcd screen, just behind the at&t logo of the digitizer. Problem fixed.

good luck to those of you attempting this repair, ive never tried anything like this before and I found it pretty tough. I found a pair of tweezers to be a very useful tool during the process.
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Old July 9th, 2011, 05:27 PM   #145 (permalink)
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I'm having the same problem. Did you ever get any information on how to fix this?
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Old September 9th, 2011, 08:48 PM   #146 (permalink)
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hey guys,
a couple weeks ago i dropped my htc aria (not even from a great height or anything, but it hit the corner) and the screen broke. so having a bit of experience from taking apart my previous samsung f480 phone (i broke the LED screen) i decided to order a digitizer for my aria.
i replaced my screen but whenever the 4 buttons at the bottom light up, i could see the light on my screen. my dad became frustrated so he took the phone apart several times in order to try adjust the little white piece of paper so that it wouldnt light up. and im not sure why, but last night i plugged my phone in to charge and not too long later it became touch unresponsive and im not sure why. is there any way that i can fix my phone? i really want to be able to use it again, or at least save all my messages to gmail..

if it helps, i replaced my screen with an at&t digitizer..but if there are any other questions about what i did before my phone became unresponsive i wouldnt mind answering it. thank you!

by the way, my phone is completely unresponsive. i cant even slide down to unlock my phone..
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Old September 10th, 2011, 07:32 AM   #147 (permalink)
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kellyjelly

Well if you look back a page or so ago, I too replaced my dig. We have 2 of these phones in our household. Unfortunatly both have broken twice I know you have spent some money for your phone, but you may just want to swallow your dollar and have HTC repair it I finally did this, after spending a few hundred trying to fix these on my own. On a good note, HTC does an excellent job on the repair work.

It sounds like the light bar was loosened (at its connection) and you may not have the cable to the screen connected right, or even a pin may have been bent or broken in the attempt to fix.

Sorry for this bad news, but these phones are tough to work with, this is one of the reasons it had such a short life cycle with HTC.
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Old October 7th, 2011, 08:30 PM   #148 (permalink)
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PROXIMITY SENSOR: Well I didn't have this problem when I put the phone back together because I was aware of it when I started but I see how some people would have this issue. There is a little black rubber piece that fits around the sensor in the top right corner. This piece has a thicker side when you look at it. That thick side should be placed as the bottom piece of the proximity sensor cover. Otherwise, it will partially block it.
Any idea on what that little rubber part is called so that I can order it? Mine lost it when my digitizer shattered in that corner.
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Old October 11th, 2011, 12:21 AM   #149 (permalink)
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Notsure Cracked screen repair

I've had my Aria for about 15 months and really liked it, i dropped it in the drive way and cracked the screen. It still worked but I couldn't really read emails so I looked into fixing it. I bought the screen and a couple of tools to take it apart ($45 with shipping), watched the videos at Repair Universe and off i went. Apart and back again in about an hour. Now the screen works, but I can't turn the phone on. (I know the screen works because when I plug it in it charges and the green battery comes on). I have taken it apart about three more times but can't seem to figure out what I might have done to it. Any ideas ?

Be careful about taking these phones apart...
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Old October 14th, 2011, 12:19 PM   #150 (permalink)
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If everything is coming on but the screen isn't it sounds like its one of 2 things. You either haven't connected the LCD screen back up fully, or sadly you have damaged it during the repair.

We recommend checking over the connections first as this is the most likely cause.

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Originally Posted by LEM-Sonoma View Post
I've had my Aria for about 15 months and really liked it, i dropped it in the drive way and cracked the screen. It still worked but I couldn't really read emails so I looked into fixing it. I bought the screen and a couple of tools to take it apart ($45 with shipping), watched the videos at Repair Universe and off i went. Apart and back again in about an hour. Now the screen works, but I can't turn the phone on. (I know the screen works because when I plug it in it charges and the green battery comes on). I have taken it apart about three more times but can't seem to figure out what I might have done to it. Any ideas ?

Be careful about taking these phones apart...
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