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Old December 13th, 2011, 04:04 AM   #1 (permalink)
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Default Battery drainage issue

Hello,

Just got my Htc Chacha and I can't manage to get more than 10-12 hours of battery life out of it, even though I use it at most moderate. I have adjusted screen brightness to low, wifi and bluetooth is off, autosync off, etc.

I read something about the dialer being the problem, as it could use much of the battery life without any explanation, but I don't know what I should do.

My plan now is to try a power manage application, maybe to do something anyone suggests, after that I`m taking it back to get it fixed/replaced or to get my money back.

Thank you

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Old December 14th, 2011, 04:09 AM   #2 (permalink)
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Hello and welcome to the forums - thanks for joining!

Battery drain is a real issue with smartphones, which is a pain. Here is a little info that should help you...

Any weak signal will cause battery loss. When a phone/tablet detects a weak signal, it will send more power to the radio to boost its ability to connect to that signal (I think).

Similarly any drop from 4G->3G will cause the phone/tablet to look for a 4G connection, also causing battery drain for sure. The same is true for WiFi -- if the connection gets dropped, the phone/tablet will work a little harder to find it.

Best bet is to use something like Tasker and/or some widgets to really control when any battery draining activity is taking place.

Battery draining activities include:

-The screen being on
-3G/4G
-WiFi
-Bluetooth
-Background data sync
-Any large data transfer or frequent screen redrawing (eg the surfing the web with the browser)
-Some games are also a cause of significant power loss

To check how much an app is using the battery:

(from your phone's home screen) Menu > Settings > About Phone > Battery use

Usually the apps at the top should be something like:

- Display/Screen
- Cell Standby
- WiFi
- Phone idle

You might like to try Juice Defender - I don't use it personally, but know plenty that do... there are free and paid versions available on the market - perhaps try the free version to see if this helps you and then, if it does, upgrade to one of the paid versions!

Hope that this is of some help - let us know if you want any more info!
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Old December 14th, 2011, 06:48 AM   #3 (permalink)
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Thank you for the detailed advice, most of them I was aware of, but I`ll look into it a bit more. The weak signal is not the issue, nor is the mobile network (it's Hsdpa and has a strong signal).

The problem is that in the menu, under Battery Use, it shows the dialer component using 97% of the battery. I don`t know how accurate it is, because I have read posts on other forums regarding this issue and there were some who had this abnormal battery consumption for the dialer component, but stil had about 2 days or more of battery life out of the phone.

Yesterday afternoon I did a system update (fota I think, I`ll get back with exact figures), and did nothing else to the phone, I read somewhere that Htc was aware of the problem and that it would get fixed in the next update. So before the update, the phone had about 7-8 hours of life (ridiculous), after the update it will go to about 20 hours probabily, and with no use at all, just a few messages and 2-3 phone calls, no internet browsing, no gaming, nothing. Also, after the update, the dialer stil uses 90+ % of the battery.

I`ll get back with more info, at the next recharge I`ll disable facebook chat, I have read something about some sensors that need disabling and it is supposed to help with the dialer issue, and I`ll install Juice Defender (I have it on my htc desire S and the battery lasts about 30-40% more).

Best regards
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Old December 14th, 2011, 02:15 PM   #4 (permalink)
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Not a problem... I thought you probably knew a lot of what I was telling you, but it's better to give you as much info as possible!

As for your dialer using so much power... I am not sure what the reason is... I am no longer using HTC's Sense on my Desire HD and, when I check what has been using the battery, the dailer isn't even listed.

If you already get 30-40% more out of your Desire S by using Juice Defender, then it's definately a good idea to try it out on your Cha Cha!

Hope the update sorts your phone a bit!

Cheers,
D
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Old January 30th, 2012, 06:14 AM   #5 (permalink)
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Angry

i have purchased chahca two days before ..the battery problem is true...having so much of apps and function and to make this phone superb htc should provide a heavy battery that is able to give at least 24 hous/a single day backup.....all i used juice defender and all other tricks but/...what is the advantage of taking this facebook phone.....htc only marketing features of the phone not about battery.....

my money gets wastes......never purchase htc again and for this reason may i got low resale of this phone.....
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Old February 12th, 2012, 12:56 AM   #6 (permalink)
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Default batter usage

Quote:
Originally Posted by D-U-R-X View Post
Hello and welcome to the forums - thanks for joining!

Battery drain is a real issue with smartphones, which is a pain. Here is a little info that should help you...

Any weak signal will cause battery loss. When a phone/tablet detects a weak signal, it will send more power to the radio to boost its ability to connect to that signal (I think).

Similarly any drop from 4G->3G will cause the phone/tablet to look for a 4G connection, also causing battery drain for sure. The same is true for WiFi -- if the connection gets dropped, the phone/tablet will work a little harder to find it.

Best bet is to use something like Tasker and/or some widgets to really control when any battery draining activity is taking place.

Battery draining activities include:

-The screen being on
-3G/4G
-WiFi
-Bluetooth
-Background data sync
-Any large data transfer or frequent screen redrawing (eg the surfing the web with the browser)
-Some games are also a cause of significant power loss

To check how much an app is using the battery:

(from your phone's home screen) Menu > Settings > About Phone > Battery use

Usually the apps at the top should be something like:

- Display/Screen
- Cell Standby
- WiFi
- Phone idle

You might like to try Juice Defender - I don't use it personally, but know plenty that do... there are free and paid versions available on the market - perhaps try the free version to see if this helps you and then, if it does, upgrade to one of the paid versions!

Hope that this is of some help - let us know if you want any more info!
Well, if you have vodafail ( vodafone ) in Australia and you have a HTC cha cha cha i guess you haev to live with the fact that there will always be a flat battery as the signal is ALWAYS weak everywhere..
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Old February 12th, 2012, 09:37 AM   #7 (permalink)
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I got one last week and noticed the battery needed to ne charged twice a day. Researched and found out it was a problem with android to do with a dial lock bug. I unlocked, rooted and installed cyanogen7 then SuperOSR both where good on the battery but I lost access to the front camera.

Sent from my mobile
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Old February 23rd, 2012, 02:19 AM   #8 (permalink)
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Default HTC customer service

Hi I got the Chacha before 2 weeks and as you all know the battery is miserable, I contact the customer service of HTC for about 7 or 8 times and everytime they answer by giving ways to save the battery or blaming my carrier ect..
They are denying that they have a bettery problem so guys if you're suffering from this problem do acces their wesite and file a claim cause I promissed them that will make claims rain on them since they told me that no one else but me claimed about the battery.
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Old April 13th, 2012, 12:16 AM   #9 (permalink)
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My Chacha seems to be hanging around 22-24 % power usage for HTC SENSE. (according to 'where's my droid power')
I think there is a possibility to root the chacha, then switch Sense off.
Couldn't find how to deactivate Sense on the standard phone.
Anyone had this problem and knows how to solve it ?

I installed Juice Defender yesterday. Still to early to say if it makes a difference.
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Old April 20th, 2012, 04:51 PM   #10 (permalink)
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There is a Dialer bug in the Chacha that drains the battery, in the power options you will see this, it shows dialer usage at 97%. do the following to fix the issue.

Go to : settings >sound> disable quiet ring on pickup, pocket mode and flip for speaker.
Then
Go to : settings>applications>development>enable usb debugging.

Now recharge your battery to the full. Should see some change.
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Old June 10th, 2013, 02:41 PM   #11 (permalink)
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I tried this simple fix, but for some reason my phone gets to about 30% and then starts draining instead of charging, so i cant tell if it will work for me. Perhaps my issue is different though because cell standby and phone idle are using all my battery. Sometimes if I restart the phone the battery will jump up to about 95%, but then goes backward again. It really sucks because my phone service is shut off and I only use the thing to connect to wifi and check my email.
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The HTC ChaCha - announced alongside the HTC Salsa at MWC 2011 - became one of the first high profile "Facebook Phones". Adorned with a blue hardware button sporting the Facebook "F", it glows whenever the user can easily transf... Read More



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