chippy30

when i go into settings, about phone, software info, its says android version 2.2, but when i go into system software updates it says my phone is upto date, so why wont it get 2.21

Harry2

If your phone is branded you have to wait until your provider provides the OTA update to 2.21

Harry

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chippy30

what do u mean by branded, i brought mine from car phone warehouse if that helps and its on o2 network

Harry2

E.g. when your phone boot up and shows the O2 logo so it's has the O2 brand
Branded phones have some extra apps from their provider.
So the firmware is different from HTC's and the phone needs the OTA update from it's provider.

EDIT: I just had a look in the software info of my DHD: Android 2.21

Harry

Last edited by Harry2; January 6th, 2011 at 03:52 PM.

chippy30

when i turn my phone on it just comes up htc, nothing about being a o2 phone

Harry2

I think you should ask about in car phone warehouse where you bought your DHD.

Harry

teebe69

My DHD is from Carphone Warehouse, also om o2 and is running 2.21. CPW phones are normally unbranded/unlocked.

o2 hasn't launched the DHD into it's range so the handset you have should be unbranded.

springy

Chippy30, check for updates again. Make sure you are on wifi as well. You should be able to receive the updates.

Reverend Mayhem

mine is the same, just upgraded from carphone warehouse and phone is unbranded but when i check updates it say there are none yet my software is still only 2.2!

springy

what are your build and software number. If it is unlocked then you should be on 1.32.405.6

SpencerUk

If its unlocked and unbranded it will be on

1.72.405.3

with kernel version

2.6.32.21

with android version

2.2.1

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springy

SpencerUK, they are on 2.2 and they claimed to be unlocked, so they should be on the older software which is quoted above, the old 1.32.

I am just checking with them what version they are on so they can see if they can or cannot get the update. I know there are some 1.4... out there and some TMOB version as well.

dvhttn

Hasn't the 2.2.1 update been pulled by HTC? That would explain why no-one is now seeing it. Mine has been updated to 2.2.1 and, touch wood, no problems so far!

Dave

chapperz

Also what I heard, update was pulled due to the amount of problems people were having like sms notifications ballsing up and sd cards becoming corrupt.

springy

I didn't know about it being pulled. Thank god I don't have SD card corrupting. I am not sure of SMS as I am using Handcent for now... But I do get a lot of reboots and SIM card being disconnected.. LOL