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Old May 19th, 2011, 12:13 AM   #751 (permalink)
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Originally Posted by Bedroom Eyes View Post
I'm new to the whole smartphone thing, just bought my DHD a week ago and I'm running the stock system, which I think is Froyo (The 2.2 one..), that came with the phone, what's the benefit of updating to the new version? I don't want to do it myself, and Telus will do it for me for free, I just don't really know if it's worth it? Are there advantages and disadvantages of the update?
Hopefully this will be of some use to you mate: I got the update today and after about half an hour of screwing around everything seems much smoother. Update automatically turned off USB Debugging Mode but there's no apparent lag, so I guess that issue has been fixed. They've made a few nice changes, now the app screen scrolls a page at a time and there is now a "Quick Settings" tab on the notifications window which lets you toggle Wi-Fi, Bluetooth, Wi-Fi Hotspot, GPS and Mobile Network. Aside from that and a few new menu options, there's not much else to see, but I should imagine there's a lot of stuff going on in the software that you're not necessarily aware of.

HOWEVER: I did see a few posts in the forum from people who have had problems with the update. One said that Wi-Fi wasn't working any more, another said that their phone had been eating the battery since the update. I'm guessing these are rarities (though I did think twice before updating), you should be fine, but be aware there is a minor risk there. It sounds like you have just got your phone though, so if you update and it does something funny, I guess you could always try a factory reset and go back to 2.2 without losing too much stuff.

That's just my thoughts on the matter after a few minutes observation, perhaps someone else would like to weigh in?

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Old May 19th, 2011, 03:43 AM   #752 (permalink)
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A factory reset won't put you back on 2.2. It just gives you a fresh install of 2.3.
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Old May 19th, 2011, 04:45 AM   #753 (permalink)
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I think I'm going to hold off updating until this is fixed, I'm not risking losing WiFi because they're rushing updates out.
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Old May 19th, 2011, 05:54 AM   #754 (permalink)
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I have just read on the WiFi forum that HTC told someone that called them that he believes the gingerbread update has been withdraw because of the amount of people having WiFi issues and will not be resumed until they find a fix.
Definitely hasn't been withdrawn as I got mine yesterday evening - UK unbranded on O2. I haven't updated yet as I had SOOOOOOmany problems with the update they eventually pulled around Xmas that I'm holding fire. Don't want to have to do another factory reset (that didn't solve anything). Happy with phone as it is.

Anyone know how I can get the update icon to go away until I'm ready - fed up with seeing it all the time. If I touch it, does the update start immediately or do you have another screen or command to go through - anyone?? Don't want to hit it by mistake.

Anyone know how I can back up all my stuff for when I do decide to go for it? (My hTC Sense hasn't worked since the last update and it was perfect before it).
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Old May 19th, 2011, 06:24 AM   #755 (permalink)
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Originally Posted by El Presidente View Post
What's your Software number? If it has a 405 somwhere in it, you're unbranded.

Both HTC & Orange thought my IMEI was branded, but I still got the update on Monday. My software number was 1.72.405.6.

1.84.61.2 as of now.
Android 2.2.1

Im branded......
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Old May 19th, 2011, 07:44 AM   #756 (permalink)
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Hopefully this will be of some use to you mate: I got the update today and after about half an hour of screwing around everything seems much smoother. Update automatically turned off USB Debugging Mode but there's no apparent lag, so I guess that issue has been fixed. They've made a few nice changes, now the app screen scrolls a page at a time and there is now a "Quick Settings" tab on the notifications window which lets you toggle Wi-Fi, Bluetooth, Wi-Fi Hotspot, GPS and Mobile Network. Aside from that and a few new menu options, there's not much else to see, but I should imagine there's a lot of stuff going on in the software that you're not necessarily aware of.

HOWEVER: I did see a few posts in the forum from people who have had problems with the update. One said that Wi-Fi wasn't working any more, another said that their phone had been eating the battery since the update. I'm guessing these are rarities (though I did think twice before updating), you should be fine, but be aware there is a minor risk there. It sounds like you have just got your phone though, so if you update and it does something funny, I guess you could always try a factory reset and go back to 2.2 without losing too much stuff.

That's just my thoughts on the matter after a few minutes observation, perhaps someone else would like to weigh in?
Just to say I am on 3 UK. I did my upgrade last night( 108MB of data, use your wifi pls ) !!
Absolutely no problems, sooooooo much smother and dare I say slightly quicker.As reported above, you get the quick settings tab now.

Cheers
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Old May 19th, 2011, 08:53 AM   #757 (permalink)
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Quick update.... Although connecting to my router at home seems to be an issue, i was able to connect and use a friends Desire as a wireless hotspot! It seems a strange turn of events seeing as nothing has changed with my router at home...
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Old May 19th, 2011, 11:57 AM   #758 (permalink)
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A factory reset won't put you back on 2.2. It just gives you a fresh install of 2.3.
Oh. I'd just assumed that it would reset the device to, you know, the way it came out of the factory. Not to argue with you of course, that just seems like a pretty dumb move on HTC's part.

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Quick update.... Although connecting to my router at home seems to be an issue, i was able to connect and use a friends Desire as a wireless hotspot! It seems a strange turn of events seeing as nothing has changed with my router at home...
Not to make a stupid suggestion, but have you tried resetting the router? From time to time they decide to stop working.
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Old May 19th, 2011, 12:06 PM   #759 (permalink)
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Oh. I'd just assumed that it would reset the device to, you know, the way it came out of the factory. Not to argue with you of course, that just seems like a pretty dumb move on HTC's part.
That would be a handy option to have, but it would also mean devoting however many MB of storage to the backed up firmware, which is why I guess they choose not to.

I think it's called a factory reset more out of tradition than accuracy, really.
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Old May 19th, 2011, 12:13 PM   #760 (permalink)
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Yeah, I guess. At the very least it would be nice of them to provide back-issued updates for times when things go south.
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Old May 19th, 2011, 12:27 PM   #761 (permalink)
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Originally Posted by Styxx View Post
Yeah, I guess. At the very least it would be nice of them to provide back-issued updates for times when things go south.
They certainly don't make it very convenient to switch back, especially now that they've stopped putting firmware installers (RUUs) on their website and are shifting to OTA updates. I think all they do is offer to take the phone off you and downgrade it that way, but I'm sure that takes them ages.

But those firmware installers do make their way to the internet anyway, so we have you covered should downgrading be necessary.
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Old May 20th, 2011, 01:04 AM   #762 (permalink)
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Hello evryone. This is my first post. I emailed Virgin Mobile asking when they will be sending out the update. I received a reply by text advising they don't send the update and that my phone will automatically receive it. Forgive me for asking but from readin this thread don't Virgin Mobile need to authorise it and release it to me?
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Old May 20th, 2011, 02:17 AM   #763 (permalink)
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Originally Posted by Helen100 View Post
I think I'm going to hold off updating until this is fixed, I'm not risking losing WiFi because they're rushing updates out.
WiFi for me is working fine after the update
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Old May 20th, 2011, 06:46 AM   #764 (permalink)
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Hey guys, currently in the process of updating mine now. Just worried as its now just sitting at the 'HTC quietly brilliant' splash screen for ages. I know updates take a while but how long should I expect it to stay like this
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Old May 20th, 2011, 06:53 AM   #765 (permalink)
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Originally Posted by joelio1 View Post
Hey guys, currently in the process of updating mine now. Just worried as its now just sitting at the 'HTC quietly brilliant' splash screen for ages. I know updates take a while but how long should I expect it to stay like this
Took about 15 minutes (including download time) for mine to update. Shouldn't be long. In fact I'd be surprised if it hadn't finished by the time I finish this sentence and hit the submit button.
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Old May 20th, 2011, 06:54 AM   #766 (permalink)
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WiFi for me is working fine after the update
WiFi is working better than it was before the update for me.
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Old May 20th, 2011, 07:13 AM   #767 (permalink)
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Forgive me for asking but from readin this thread don't Virgin Mobile need to authorise it and release it to me?
Yeah. According to HTC, what apparently happens is they'll release it to the networks to add their own apps etc. They'll then send it back to HTC who'll release to network branded users.
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Old May 20th, 2011, 07:35 AM   #768 (permalink)
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I have just spoke to a guy at Orange (UK) after he gave me a courtesy call about my new contract...I asked him about the Gingerbread update and said all his systems were still showing everything running on 2.2...he did say he would email be though if he can find anything else out
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Old May 20th, 2011, 08:20 AM   #769 (permalink)
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Not to make a stupid suggestion, but have you tried resetting the router? From time to time they decide to stop working.[/QUOTE]


That's not a stupid suggestion and something i intend to do tonight. I went to the three shop and they connected the phone a 3 Mifi hotspot and it worked. I then walked around town looking for free wifi and was able to connect to websites like thecloud and btopenzone which whilst not quite surfing, could still be classed as transferring data between the router and the handset....
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Old May 20th, 2011, 09:16 AM   #770 (permalink)
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Right I have decided its broken. My phone has now been on the splash screen for 2 hours now. I dont know what next to do as it clearly isnt going anywhere soon. any kind of help please?
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Old May 20th, 2011, 09:19 AM   #771 (permalink)
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That's not a stupid suggestion and something i intend to do tonight. I went to the three shop and they connected the phone a 3 Mifi hotspot and it worked. I then walked around town looking for free wifi and was able to connect to websites like thecloud and btopenzone which whilst not quite surfing, could still be classed as transferring data between the router and the handset....
Happens from time to time. Mine stopped working last week, the best test is to try and connect another device to the same router, in my case my PC. Unplug it for about 10 seconds (gives the caps time to discharge) and then plug it back in.
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Old May 20th, 2011, 11:27 AM   #772 (permalink)
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Default Desire HD Gingerbread Update Problems

Hi All,

I like most updated my Desire HD to gingerbread on the 16th May here in the UK.

I have an unbranded phone on t-mobile.

Since updating i've noticed the stock internet app no longer carries over my htc sense skin (i have the slate skin running but the internet app displays the stock htc skin)

Also my Weather and clock/weather widget doesn't retain information from the last time I updated it. Basically I need to update to see any weather info, not just current conditions.

Just curious if anyone else has noticed these issues?

Slight niggles i know, but annoying all the same.


Cheers
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Old May 20th, 2011, 01:56 PM   #773 (permalink)
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Hi All,

I like most updated my Desire HD to gingerbread on the 16th May here in the UK.


Also my Weather and clock/weather widget doesn't retain information from the last time I updated it. Basically I need to update to see any weather info, not just current conditions.
Yup I have notice this as well!!!
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Old May 20th, 2011, 02:28 PM   #774 (permalink)
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im on the 3 network and still no update for me? and i try at least 20 times a day

why cant 3 just announce when it will be ready
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Old May 20th, 2011, 04:09 PM   #775 (permalink)
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Originally Posted by WWWave View Post
Hi All,

I like most updated my Desire HD to gingerbread on the 16th May here in the UK.

I have an unbranded phone on t-mobile.

Since updating i've noticed the stock internet app no longer carries over my htc sense skin (i have the slate skin running but the internet app displays the stock htc skin)

Also my Weather and clock/weather widget doesn't retain information from the last time I updated it. Basically I need to update to see any weather info, not just current conditions.

Just curious if anyone else has noticed these issues?

Slight niggles i know, but annoying all the same.


Cheers
Hi there! Just restart the phone and you'll be fine!
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Old May 20th, 2011, 04:42 PM   #776 (permalink)
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Right I have decided its broken. My phone has now been on the splash screen for 2 hours now. I dont know what next to do as it clearly isnt going anywhere soon. any kind of help please?
Rather than give advice that could potentially brick the handset, I'd say call HTC.
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Old May 20th, 2011, 06:35 PM   #777 (permalink)
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Hi there! Just restart the phone and you'll be fine!
Thanks man but that didn't work. any other ideas?
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Old May 21st, 2011, 02:41 AM   #778 (permalink)
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Did you take the battery, memory card and SIM card out, then return them before re-start ? This may help .
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Old May 21st, 2011, 02:45 AM   #779 (permalink)
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Forgot to say my update went fine yesterday (Orange un-branded). Screen sharper, new text features to help spell check, I liked and Facebook seems to work smoothly at last !
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Old May 21st, 2011, 03:51 AM   #780 (permalink)
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Quote:
Originally Posted by Styxx View Post
Hopefully this will be of some use to you mate: I got the update today and after about half an hour of screwing around everything seems much smoother. Update automatically turned off USB Debugging Mode but there's no apparent lag, so I guess that issue has been fixed. They've made a few nice changes, now the app screen scrolls a page at a time and there is now a "Quick Settings" tab on the notifications window which lets you toggle Wi-Fi, Bluetooth, Wi-Fi Hotspot, GPS and Mobile Network. Aside from that and a few new menu options, there's not much else to see, but I should imagine there's a lot of stuff going on in the software that you're not necessarily aware of.

HOWEVER: I did see a few posts in the forum from people who have had problems with the update. One said that Wi-Fi wasn't working any more, another said that their phone had been eating the battery since the update. I'm guessing these are rarities (though I did think twice before updating), you should be fine, but be aware there is a minor risk there. It sounds like you have just got your phone though, so if you update and it does something funny, I guess you could always try a factory reset and go back to 2.2 without losing too much stuff.

That's just my thoughts on the matter after a few minutes observation, perhaps someone else would like to weigh in?
Is it still sense 2.1? Or is up updated?
Cheers, Bentree.
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Old May 21st, 2011, 08:26 AM   #781 (permalink)
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I'm on Telus in Canada and the update hasn't been released yet, at least my phone says it hasn't when I check for the update.

I'm really in debate about it, if this many people are having issues with random things during/after the update, is it really worth the risk? I was told my battery life would improve, but if other things start to degrade... what's the point?
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Old May 21st, 2011, 11:59 AM   #782 (permalink)
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Rather than give advice that could potentially brick the handset, I'd say call HTC.
I see one fatal flaw in your plan sir!

Quote:
Originally Posted by Bentree View Post
Is it still sense 2.1? Or is up updated?
Cheers, Bentree.
Yerp, still 2.1.

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Originally Posted by Bedroom Eyes View Post
I'm on Telus in Canada and the update hasn't been released yet, at least my phone says it hasn't when I check for the update.

I'm really in debate about it, if this many people are having issues with random things during/after the update, is it really worth the risk? I was told my battery life would improve, but if other things start to degrade... what's the point?
To be fair, you're likely to hear of more people with issues than without, as is the nature of complaining and problem-solving. Nobody's going to come looking for advice because the install went smoothly.
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Old May 21st, 2011, 12:22 PM   #783 (permalink)
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I see one fatal flaw in your plan sir!
Haha, point taken
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Old May 21st, 2011, 05:58 PM   #784 (permalink)
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Default +ve update feedback

for those wondering if they should upgrade to 2.36.405.08 ....mine went smoothly. Only played with it for 5-10 mins, but so far, so good!

Personal observations:
Reboots itself a few times during update.
Had to redo wallpaper / skin.

Faster / smoother swiping
Quick settings via notification bar
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Old May 22nd, 2011, 05:41 AM   #785 (permalink)
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Default YouTube sign in error.

Anyone else had YouTube sign in error after update? How do I fix it? I've tried switching it off and on again, unlinking and linking again to my Google account. It works fine from internet browser. I can log in and everything. I can watch vids but I can post comments. What should I do. Pls help.
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Old May 22nd, 2011, 05:44 AM   #786 (permalink)
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I meant can't post comments.
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Old May 22nd, 2011, 07:03 AM   #787 (permalink)
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I meant can't post comments.
Have you tried uninstalling the updates and reinstalling?
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Old May 22nd, 2011, 07:12 AM   #788 (permalink)
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Originally Posted by humpdog View Post
im on the 3 network and still no update for me? and i try at least 20 times a day

why cant 3 just announce when it will be ready
apart from there appalling network cover in parts of London YES LONDON the other reason I left three was they were so slow at getting updates to there handsets
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Old May 22nd, 2011, 08:43 AM   #789 (permalink)
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Originally Posted by WigglesGRN View Post
apart from there appalling network cover in parts of London YES LONDON the other reason I left three was they were so slow at getting updates to there handsets
In all fairness I always found 3's cover to be as good as any other network, if not better. I was with them for 5 or 6 years and only left because I wanted a DHD and Orange would give me one for 25 p/m, 10 cheaper than 3.
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Old May 22nd, 2011, 09:26 AM   #790 (permalink)
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In all fairness I always found 3's cover to be as good as any other network, if not better. I was with them for 5 or 6 years and only left because I wanted a DHD and Orange would give me one for 25 p/m, 10 cheaper than 3.
Well i live in north london and when the orange 2g back up was dropped by 3 i lost all coverage at home, we had to go outside to make calls >.<
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Old May 22nd, 2011, 12:53 PM   #791 (permalink)
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Hi all, first post lurker! lol

has anyone else installed the 2.3 update on their desire HD and noticed that the software version is still quoted as 2.2 , it downloaded ok, installed etc. but im not sure its active, how can i be sure 2.3 is working, the phone seems quicker, but i cant see anythign else new? im in the uk and on virgin mobile, the phone is unbranded and unlocked. cheers
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Old May 22nd, 2011, 12:56 PM   #792 (permalink)
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Hi all, first post lurker! lol

has anyone else installed the 2.3 update on their desire HD and noticed that the software version is still quoted as 2.2 , it downloaded ok, installed etc. but im not sure its active, how can i be sure 2.3 is working, the phone seems quicker, but i cant see anythign else new? im in the uk and on virgin mobile, the phone is unbranded and unlocked. cheers
What's the software number? If it's 1.72.405.3 or 1.32.405.3, it's not updated. Was it def the Android 2.3.3 update?
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Old May 22nd, 2011, 12:59 PM   #793 (permalink)
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hi its 1.32.405.6 , odd as the downloads was ok, and it says it installed ok etc.
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Old May 22nd, 2011, 02:55 PM   #794 (permalink)
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Has anyone got a final verdict then on if its worth upgrading?

From what ive been reading since release, Gingerbread has its good points (faster/smoother operation, better battery, various improvements) but then also has a few bad points (the wifi issue, and the weather widget not storing data particularly come to mind).

Now, my big issue with holding off on updating is the fact I use wifi on my DHD quite a lot, particularly in hotels when im away from home, where often I can only get a weak signal..so I dont want to update, then find im having to use not only the slower EDGE or GPRS connection, but will also eat my data levels unless I turn off all the syncing.
For some reason, my contract sim has NEVER picked up a 3G signal on any phone ever, yet my payg sim on the same network, sitting next to it, has 3G 8 out of 10 times..

So is it worth the possible hassle, or should I just wait and hope for a wifi fix?
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Old May 22nd, 2011, 04:00 PM   #795 (permalink)
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hi its 1.32.405.6 , odd as the downloads was ok, and it says it installed ok etc.

Strange, is it a relatively new handset? I know when I first got mine, I was given the option to install s/w updates; it could be one of those? What happens when you check for updates again?

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So is it worth the possible hassle, or should I just wait and hope for a wifi fix?
I'd say it's worth updating, I've noticed very minor issues, but nothing that's a real deal breaker. One of those is also related to a 3rd Party app. I'm not sure about the WiFi thing, my wifi signal at work is rubbish and it doesn't really effect me.

I know some folk have had issues, but I think for the most part, the majoity have had a relatively painless experience.

I'd say go for it, but I'd wait to hear from folk who've had issues to comment. If it does mess things up for you, there is always the option to downgrade (although you'd void your warranty).
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Old May 22nd, 2011, 04:37 PM   #796 (permalink)
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*sigh* still waiting on the update to filter down to these unbranded Asian phones, HTC dropping the ball :-/
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Old May 22nd, 2011, 05:17 PM   #797 (permalink)
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Ive just updated mine, i like the new style of it but it is disconnecting from the wifi every so often roughly every ten minutes its doing it so im annoyed at that!
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Old May 22nd, 2011, 06:40 PM   #798 (permalink)
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Did you guys backup your phones before doing this?

I know with Froyo they said you did not need to but im not sure with this one. Should i risk it? The important thing like contacts are linked to gmail so thats ok.
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Old May 23rd, 2011, 02:22 AM   #799 (permalink)
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Did you guys backup your phones before doing this?

I know with Froyo they said you did not need to but im not sure with this one. Should i risk it? The important thing like contacts are linked to gmail so thats ok.
Worked fine for me. I just made sure I had a backup if I needed it but didn't ....

Dave
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Old May 23rd, 2011, 05:16 AM   #800 (permalink)
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Not to make a stupid suggestion, but have you tried resetting the router? From time to time they decide to stop working.

That's not a stupid suggestion and something i intend to do tonight. I went to the three shop and they connected the phone a 3 Mifi hotspot and it worked. I then walked around town looking for free wifi and was able to connect to websites like thecloud and btopenzone which whilst not quite surfing, could still be classed as transferring data between the router and the handset....[/QUOTE]

Just to update.

I updated the router firmware but that didn't work. I contacted HTC who recommended that i use the Static IP settings and my broadband company provided the IP, Gateway, Netmask and DNS details and bob's your uncle, it connected!!!

Thank christ for that but very odd how i could connect to various other WIFI sources after the update but not my own!
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The HTC Desire HD is the big-screened successor to the HTC Desire, a device that took much of Europe by storm when launched in the spring of 2010. The Desire HD followed during fall of the same year, earning its title from a large 4.3-inch display,... Read More

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