Hi! Been loving my phone since my initial cry over battery life (I can now get 30hrs plus out of it on a good run).
Recently though the handset has been defaulting to speaker phone whenever I make or receive calls which is SUPER annoying. I have deleted any sound related apps, still no difference. Googled it and people seem to have issue with the carmode, but I haven't had that come up.
So called Orange tonight and the dude did a diagnostic test (god knows what) and promptly told me I have a faulty handset and they are sending a replacement tomorrow evening?
Love the fast service, however I feel very attached to my handset now, and all my data is saved on there!!! He said I need to keep my SIM and battery.
I asked about my data and the reply I got was 'just copy and paste it'. Which I am doing.
But I am NOT confident about it?? Or sure how I 'paste' it back IN the phone again????????
I asked about my apps and he was again, pretty vague.... just saying I had a faulty handset and there wasn't much they could do....
Can someone advise me on how to 'copy and paste' everything (I have literally copied the entire phone onto my laptop).
And also, can I save apps to the SD card and remove it to put into the new handset???
Also - how do I ensure all PRIVATE info is removed from the phone?????