I called into see a friend yesterday, his sensation got its ICS update last week. he has had nothing but trouble with the phone ever since the biggest one being that it keeps re booting. It will be his last HTC phone.
HTC gives a "complete" explanation about why it cancelled ICS on the HTC Desire HD.
Quote:
We’ve heard your feedback on our decision not to update the HTC Desire HD to Android 4.0. We completely understand that this is a controversial decision.
For more background, due to how storage on the HTC Desire HD is partitioned – and the larger size of Android 4.0 – it would require re-partitioning device storage and overwriting user data in order to install this update. While technically advanced users might find this solution acceptable, the majority of customers would not. We also considered ways to reduce the overall size of the software package, but this would impact features and functionality that customers are currently using. Even after installing the update, there were other technical limitations which we felt negatively impacted the user experience.
We believe an update should always improve the user experience and carefully evaluate each update based on this criteria. While we are very aware of the disappointment from this decision, we believe the impact to user experience was too great. We recognize this is a change from our previous statement and for that we’re truly sorry.
Thinking it through, I have my desire (after 16months) set up just the way I like with all the apps I currently want or need and all my photos / documents / mucis stored (almost 32gb used though!).
To be frank I'm not that fussed about being upgraded - liklihood (esp reading HTC 's lame excuse) that there would be months of problems with any ICS update. However, as they obviously went for the headline announcement with no proper reserach into if the phone could handle it - they have lost me as a customer as of next Feb when renewal due. Sorry I don't trust a company that thionks a headline is worth more than honesty to their customer. Probably go form a Samsung but NO WAY A HTC phone again.
I think HTC might rue the day they treated their customers so shamefully.
So disappointed right now. Had been waiting diligently and patiently for the promised update. Can't really afford to update right now, so had really enjoyed the prospect of the continued support for DHD. I wouldn't have minded as much if HTC hadn't basically lied.
I guess when I can afford an upgrade, it will be to someone else. No coming back from this
The statement posted in here a few days ago said that yes, ICS wouldn't fit into the system partition. But importantly they said that the reason they won't resize all of the partitions, which is totally possible, is that doing so would wipe all user data and they don't want to do that.
The statement posted in here a few days ago said that yes, ICS wouldn't fit into the system partition. But importantly they said that the reason they won't resize all of the partitions, which is totally possible, is that doing so would wipe all user data and they don't want to do that.
Maybe this is me and my lack of knowledge, but is this any different to when you need to do a factory reset ? I've had to do this a couple if times recently and copied my files elsewhere before doing it, so if that's all it is a simple warning to users before they go ahead would be enough surely ?
Maybe this is me and my lack of knowledge, but is this any different to when you need to do a factory reset ? I've had to do this a couple if times recently and copied my files elsewhere before doing it, so if that's all it is a simple warning to users before they go ahead would be enough surely ?
Yep. It's more complicated behind the scenes, but in practise it would be no different to a factory reset.
In the days of Android 2.1 and earlier, HTC released all of their updates via RUU programs rather than OTA. RUUs always wiped all user data, and people coped
Personally, I don't buy their explanation. If that were the case, they could skip the OTA but make the RUU or the kernel available to more advanced users who are willing to lose data.
Until they do that, I'd say it was a financial decision more than anything.
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I'm sorry HTC but that's a lame excuse if I ever heard one. So we don't own computers to which we can backup our SD card now can we. Contacts, calender etc are backed up by via your Google account. If you have Dropbox etc your videos/photos are can be by default uploaded to your account. As Xyro said in his post its 'financial decision more than anything'. Just another way of getting us to upgrade to the latest phone.
... LTE mounted to a quad-core CPU, thanks to the 1.5GHz Snapdragon S4 Pro APQ8064 at its center. The display is also groundbreaking, featuring LG's fully integrated touch technology -- sounds like its new in-cell touch to us --for a thinner screen and bezel. It's a True HD (1280 x 768) IPS LCD, and LG claims the 3mm bezel and body of the phone match the screen seamlessly when it's turned off. Just as the leaks indicated, it also has 2GB of RAM, a 13MP rear camera, 1.3MP front camera and 2,100mAh battery, all while measuring only 8mm thick.
Wait and see what it's like in the flesh. But there's still the SIII ...
Dave
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many thanks, I see its release asia Sept 2012 and US later in the autumn, sounds as though might be right time for an end of contract here in March 13? Looks a formidable phone by the look of things
Samsung looks a good front runner unless wiser people can suggest better?
Samsung seem pretty good with their updates. I've got the galaxy note, and it's gone from GB to ICS, and ive read just now that it's getting JB end of this year, unless they're lying like HTC. But i doubt it.
Oh and I see you're from tunbridge wells too. Go to Bar Fusion much? lol
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HTC Desire HD (CM10.1 - retired), Acer A500 (CM10), Samsung Galaxy S (wife
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Quote:
Originally Posted by olepogam
I'm so disapointed too !!
However, my DHD is rebooting with no reason now about once a day, I suspect it's getting a bit old and tired now so ...
The DHD comes with a 2 year manufacturer warranty... you may want to speak to HTC/your network provider... you may be able to get a replacement/it fixed?
If you want to go down the root route, then check out the links I put in my reply to you in the other thread
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The HTC Desire HD is the big-screened successor to the HTC Desire, a device that took much of Europe by storm when launched in the spring of 2010. The Desire HD followed during fall of the same year, earning its title from a large 4.3-inch display,... Read More
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