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Old June 10th, 2011, 09:24 AM   #1 (permalink)
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Default A Solution to 'Ringtone Reverts to Default Issue' - Custom Ringtone With Contacts Problem

I found I had a previously reported problem with assigning (custom) ringtones to contacts. Whenever I selected a contact > Options > Ringtones and selected a custom ringtone from the list, on returning back to the Contact details screen under Options, the Ringtone always reverted to Default and played a default ringtone.

This was the case for most contacts, but not all, some I could alter.

To solve the issue, I exported all contacts onto the SD card, deleted all contacts on the phone and SIM, then imported the contacts back to the phone.

Here's what I did in detail:

1. Ensure your custom ringtones are placed in the correct folder on the SD card - /Ringtones, /Notifications, /Alarms.

2. People > Import/Export > Export to SD card > Phone (or SIM) > OK

3. (Still in People) Delete > Select all > Delete, so that you have no contacts at all on your phone. If you have contacts on your SIM then you should delete these too, just to be certain, but make sure you have them exported/backed-up.

4. (Still in People) Import/Export > Import from SD card > Phone

It takes a moment to do.

This cleared the problem. I was then able to assign successfully custom ringtones to individual contacts.

For what it's worth, I think the problem may occur when transferring old contacts from another SIM (and then to the phone), or when playing around with moving contacts around from SIM to phone and individually deleting copies.

Hope this will be of help.

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Old June 11th, 2011, 12:23 AM   #2 (permalink)
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Thanks for the useful post and welcome to AF.
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Old June 11th, 2011, 06:43 AM   #3 (permalink)
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Thanks.

Having just acquired a Desire S, as well as being new to Android, I've found these forums very useful.
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HTC's line of Desire phones have been wildly successful. There was the original HTC Desire, then the Desire HD and Desire Z, and now the HTC Desire S will continue the tradition of excellence. There aren't any sweeping changes from the orig... Read More


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