stu9000

Hi all
My 5 month old desire is crashing and id like a few tips on solution. Love this phone! Is there an Android OBWan that can save me?
Symptoms are that the screen goes black (shut down) and I have to press the power button to restart. Seems not to crash when connected to the data cable. All apps removed. Tried factory reset. Battery seems to not charge over night to 100% like it used to. Phone shell was exchanged and the new one does the same. Im still on the old battery so it could be that BUT… if I switch on GSM 3g it crashes straight away. It’s the best way ive found to replicate the problem. So possibly a software issue.
Ive tried updates but no improvement. Should I flash it? I like the sound of this. Perhaps install a custom rom? But can I undo these changes if I need to send phone back? Im at the limits of my current knowledge here so could break my phone, but I do like the idea of clearing out the old OS and starting again as the phone used to be fine!
Current Software profile =
Android 2.3.5 (this is Gingerbread right? Are there multiple versions of 2.3.5?)
Htc sense 3.0
Software no: 2.10.161.3 (this seems lower than some downloads on the web..?)
Heeeeeeeeeeeelllllllp please

El Presidente

Hi Stu, I've moved your post to the Desire S forum, hopefully users of the device will be able to offer some advice.

Welcome to AF, BTW

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stu9000

thanks for the move.

Phone is still playing up.
Much more stable when plugged in.

Unplugged, crashes when it goes online.

Im itching to root it but will wait for the battery and then send it off to HTC.
Its much quicker going direct to HTC than through Vodafone (I HOPE)

S

FoX777

@stu9000

I assume warranty is a no go?

Before rooting/downgrading a few other things to try;

1) Make a goldcard, I predict you needing one down the line...... (at the very least get the memory card CID (mmc2))

2) Try a factory restore in recovery mode ( boot into hboot > Recovery > once in recovery go vol up plus power to bring up menu)

3) If that fails then it is VERY likely a hardware fault, but if you want we can still try to root and try a different ROM.