April 10th, 2012, 08:52 AM
Mr. Logic Pants
Join Date: Dec 2009
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Originally Posted by Montresor
I have an HTC Desire S with Android 2.3.5, HTC Sense 3.0, Kernel version 220.127.116.11-g9ac6c7a, Build number 2.10.401.8 CL156318 release-keys.
Recently, I have had a problem with turning the phone off: when i hold the turn off key, no matter for how long, the screen only locks and i don't get to the turn off menu.
I have googled this problem and found out that it is a known bug soluble by playing with Fast boot in Power options and Use secure credentials in Security options (that means, unticking and ticking it again and so on). For a few times, this worked for me.
However, now the option "Use secure credentials" is greyed, ticked and unable to untick, so this problem lasts. I have tried to take the battery out for several times and it didn't help. I did not try a factory reset, but I really am not into it and allegedly it does not help anyway...
Thanks for any help...
Moved to the HTC Desire S forum so someone with your device should be able to help you a bit better. Drop me a PM if you have any objections.