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Old April 10th, 2012, 04:04 AM   #1 (permalink)
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Default HTC Desire S Android 2.3.5 turn off problem can't untick "Use secure credentials"

Hello.

I have an HTC Desire S with Android 2.3.5, HTC Sense 3.0, Kernel version 2.6.35.10-g9ac6c7a, Build number 2.10.401.8 CL156318 release-keys.

Recently, I have had a problem with turning the phone off: when i hold the turn off key, no matter for how long, the screen only locks and i don't get to the turn off menu.

I have googled this problem and found out that it is a known bug soluble by playing with Fast boot in Power options and Use secure credentials in Security options (that means, unticking and ticking it again and so on). For a few times, this worked for me.

However, now the option "Use secure credentials" is greyed, ticked and unable to untick, so this problem lasts. I have tried to take the battery out for several times and it didn't help. I did not try a factory reset, but I really am not into it and allegedly it does not help anyway...

Thanks for any help...

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Old April 10th, 2012, 08:52 AM   #2 (permalink)
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Quote:
Originally Posted by Montresor View Post
Hello.

I have an HTC Desire S with Android 2.3.5, HTC Sense 3.0, Kernel version 2.6.35.10-g9ac6c7a, Build number 2.10.401.8 CL156318 release-keys.

Recently, I have had a problem with turning the phone off: when i hold the turn off key, no matter for how long, the screen only locks and i don't get to the turn off menu.

I have googled this problem and found out that it is a known bug soluble by playing with Fast boot in Power options and Use secure credentials in Security options (that means, unticking and ticking it again and so on). For a few times, this worked for me.

However, now the option "Use secure credentials" is greyed, ticked and unable to untick, so this problem lasts. I have tried to take the battery out for several times and it didn't help. I did not try a factory reset, but I really am not into it and allegedly it does not help anyway...

Thanks for any help...
Moved to the HTC Desire S forum so someone with your device should be able to help you a bit better. Drop me a PM if you have any objections.
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Old April 14th, 2012, 01:01 PM   #3 (permalink)
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Ok, As a follow up, can you post a link to where you found your information so I can have a look at it?
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Old April 28th, 2012, 03:40 PM   #4 (permalink)
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I just googled the problem and found some threads where people reported having similar problems, such as:

Can't turn off HTC desire s after system update - Mobile Phones - Digital Spy Forums

HTC Desire s turn off problem! help


My update is, I do not have this problem anymore.I am not aware of doing anything to solve it, though, so probably it was a software issue which was solved by some software update... But thanks anyway.
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HTC's line of Desire phones have been wildly successful. There was the original HTC Desire, then the Desire HD and Desire Z, and now the HTC Desire S will continue the tradition of excellence. There aren't any sweeping changes from the orig... Read More



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