Go Back   Android Forums > Android Phones > HTC Desire S

New Android Wear, House and Home & Automotive forums!
Please report any threads you come across that should be moved to these new sections!

test: Reply
 
LinkBack Thread Tools
Old September 14th, 2012, 03:02 AM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Sep 2012
Posts: 3
 
Device(s): HTC Desire S
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy HTC Desire S Screen Freezes Often

Hi Everyone,

I am new to this forum. I hav just got HTC Desire S and facing problems from the first day. The problem with my fone is that it freezes every now and then in approx everythng like calling, messaging, browsing r even watching movies/pictures. Sometimes, i have to press the touchscreen for a longtime and it starts working while at some moments this technique doesn't work and i have to lock the screen using power button and then unlocking it restore the previous work that i was doing on it. this situation is very much annoying for me and making me crazy. I am new to android and this is my first android fone. when i bought it it was on:

Android Version: 2.3.5
HTC Sense: 3.0
Software No: 2.10.161.3
Kernel Version: 2.6.35.10-g9ac6c7a
Baseband Version: 20.4801.30.0822U_3822.10.08.04_M
Build No: 2.10.161.3 CL156318 release-keys

RADIO-3822.10.08.04_M



I updated it via RUU to ICS and thought that the screen problem will be gone but my bad luck that it is still there. After update:



Android Version: 4.0.4
HTC Sense: 3.6
Software No: 14.01.401.2 710RD
Kernel Version: 3.0.16-gce03037
Baseband Version: 20.76.30.0835U_3831.19.00.110
Build No: 4.01.401.2 CL434411 release-keys


RADIO-3831.19.00.110


Plz help me guys as to how should i be able to get rid of this problem.

Another question is:
This problem is hardware related or software related???? and if software related either the HTC Sense is creating this mess or the ROM.


Waiting for your helpful advices....

m2uet is offline  
Reply With Quote
sponsored links
Old September 14th, 2012, 03:32 AM   #2 (permalink)
Junior Member
 
Guru82's Avatar
 
Join Date: Aug 2012
Posts: 92
 
Device(s): Huawei Ascend G510-0200, Stock JB-4.1.1
Carrier: Not Provided

Thanks: 19
Thanked 24 Times in 15 Posts
Default

Hi and welcome to the forum (I'm relatively new here myself).

I don't have the knowledge to determine whether it is hardware or software. But I can give you some things I wouldn't and would do;
  1. It's a new Desire S, don't root it if you experienced these problems at first. The problem may have existed on release from the HTC shed. Consider returning to place of purchase, and if that is not possible, directly contact HTC with the issue.
  2. If that fails due to whatever reason, and you have absolutely nothing to loose (warranty), consider rooting and wiping everything, and starting fresh.
Out of curiosity, what have you installed any playstore apps?
Guru82 is offline  
Reply With Quote
Old September 14th, 2012, 07:44 AM   #3 (permalink)
New Member
Thread Author (OP)
 
Join Date: Sep 2012
Posts: 3
 
Device(s): HTC Desire S
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Guru82 View Post
Hi and welcome to the forum (I'm relatively new here myself).

I don't have the knowledge to determine whether it is hardware or software. But I can give you some things I wouldn't and would do;
  1. It's a new Desire S, don't root it if you experienced these problems at first. The problem may have existed on release from the HTC shed. Consider returning to place of purchase, and if that is not possible, directly contact HTC with the issue.
  2. If that fails due to whatever reason, and you have absolutely nothing to loose (warranty), consider rooting and wiping everything, and starting fresh.
Out of curiosity, what have you installed any playstore apps?
@Guru82

Thnx for ur early response. Actually it is not a new fone. I have bought it from a second hand market on check warranty so the warranty is ruled out. I didnt knew that it will create problems afterwards. At that time, it worked perfectly. Even now, sometimes it works really fine but sometimes just freezes and i either have to wait or press the power button twice to make it usable. One thing more that i need to share is that when it freezes the process which is running doesnt stop only the touch screen doesnt respond and the soft keys. e.g. during call, the touchscreen freezes but the call continues and if i need to activiate loudspkr it doesnt respond as the touchscreen is freezed. One i checked it during video. i was watching a video song on it and the screen froze but the song was still playing. i rotate the fone, the display also rotated and the screen began to work. I am not sure, what is the problem with this set...
m2uet is offline  
Reply With Quote
Old October 6th, 2012, 04:23 AM   #4 (permalink)
New Member
Thread Author (OP)
 
Join Date: Sep 2012
Posts: 3
 
Device(s): HTC Desire S
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Well. Thnx for the advice. I have got rid of that crap and nw own samsung gs2. It is a master piece... Love it
m2uet is offline  
Reply With Quote
Reply

HTC Desire S
Current Rating:
Rate this Phone:

HTC's line of Desire phones have been wildly successful. There was the original HTC Desire, then the Desire HD and Desire Z, and now the HTC Desire S will continue the tradition of excellence. There aren't any sweeping changes from the orig... Read More



Go Back   Android Forums > Android Phones > HTC Desire S
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 08:07 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.