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Old July 17th, 2010, 12:09 PM   #1 (permalink)
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Default Desire FAQ


This is a work in progress. Please suggest topics that you think would be useful, and I will add them in with any relevant information I can find. Please also contact me if you find any typos, errors, or omissions – I want this to be a full and as accurate as possible, but it’s a lot of work and I can only stare at a screen for so long at a time typing it, so I’m sure I’ve got stuff wrong somewhere. Over time I’ll be adding more topics and more detailed information as they arise. Thanks for all your help!


There are lots of points about the Desire that are raised again and again on this forum. This is my attempt to offer quick help to those who want answers to common questions, by compiling a lot of the frequently asked questions and their answers into one place. On that note, thanks go to everyone who contributes on this forum for the information in this thread.

I've tried to format it in the most user friendly way possible, with frequently asked questions in the contents list, and the answers clearly defined in hide boxes. If you've read this guide and still cannot find the answer to your question, please start a new thread rather than asking in here. However please feel free to post here suggesting topics I can add to improve the guide.

Credit goes to nacatomi for compiling the information for the GPS sections!

1. Battery Life
1.1 How do Li-Ion batteries work?
1.2 Do I need to replace my battery, and if so how often?
1.3 Should I always fully charge and discharge my battery?
1.4 My phone doesn't charge to 100% if I leave it overnight. Is something wrong with it?
1.5 My Desire's battery life is terrible. How can I improve it?
1.6 Is there an easy way to monitor my battery?

2. Accessories
2.1 Should I buy a case/screen protector, and if so what type?
2.2 Can I get a spare battery, and if so which should I get?
2.3 Can I get a desktop charging cradle?
2.4 What Micro SD card should I buy?

3. Customisation
3.1 What is ‘Rooting’, and is it for me?
3.2 Am I stuck with HTC sense?
3.3 Can I change the icons for apps and folders?
3.4 Are there any apps to secure my phone if it’s lost or stolen?

4. Known Problems
4.1 My phone takes a long time to shut down. How do I fix it?
4.2 There is a physical defect on my phone. What options do I have?
4.3 My screen doesn’t turn back on properly after a call. Is this a hardware problem?
4.4 I added high resolution contact pictures, but they are now blurry. What happened?

5. GPS, WiFi, and Mobile Data connections
5.1 What are GPS and aGPS?
5.2 Is GPS free?
5.3 Are there any alternatives to Google Maps?
5.4 Does GPS use a lot of battery power?
5.5 I use GPS a lot in my car – Is it a good idea to get a car charger?
5.6 My phone gets hot when using GPS with a car charger – Is this normal?

6. Repairs
6.1 HTC Desire screen repair guide

Section 1 – Battery Life

1.1 How do Li-Ion batteries work?




1.2 Do I need to replace my battery, and if so how often?




1.3 Should I always fully charge and discharge my battery?




1.4 My phone doesn't charge to 100% if I leave it overnight. Is something wrong with it?




1.5 My Desire's battery life is terrible. How can I improve it?




1.6 Is there an easy way to monitor my battery?




Section 2 – Accessories

2.1 Should I buy a case/screen protector, and if so what type?




2.2 Can I get a spare battery, and if so which should I get?




2.3 Can I get a desktop charging cradle?




2.4 What Micro SD card should I buy?




Section 3 – Customisation

3.1 What is ‘Rooting’, and is it for me?




3.2 Am I stuck with HTC Sense?




3.3 Can I change the icons for apps and folders?




3.4 Are there any apps to secure my phone if it’s lost or stolen?




Section 4 – Known Problems

4.1 My phone takes a long time to shut down. How do I fix it?




4.2 There is a physical defect on my phone. What options do I have?




4.3 My screen doesn’t turn back on properly after a call. Is this a hardware problem?




4.4 I added high resolution contact pictures, but they are now blurry. What happened?




Section 5 – GPS, WiFi, and Mobile Data connections

5.1 What are GPS and aGPS?





5.2 Is GPS free?





5.3 Are there any alternatives to Google Maps?





5.4 Does GPS use a lot of battery power?





5.5 I use GPS a lot in my car – Is it a good idea to get a car charger?






5.6 My phone gets hot when using GPS with a car charger – Is this normal?




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Old July 17th, 2010, 03:46 PM   #2 (permalink)
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Post reserved for more, as apparently there's a character limit for posts.
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Old July 17th, 2010, 03:46 PM   #3 (permalink)
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And reserved again.
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Old July 17th, 2010, 03:48 PM   #4 (permalink)
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And again.
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Old July 17th, 2010, 03:48 PM   #5 (permalink)
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And one more for good measure.
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Old July 17th, 2010, 03:56 PM   #6 (permalink)
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What do you mean reserved?

Looks good though, well done
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Old July 17th, 2010, 04:01 PM   #7 (permalink)
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good work, sir!

I'll have some suggestions for ya
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Old July 17th, 2010, 04:09 PM   #8 (permalink)
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Cool idea - should be a useful resource.

My suggestions would be a list of known bugs (like the bookmark sort order thing which comes up daily) and also a basic section on rooting.
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Old July 17th, 2010, 04:43 PM   #9 (permalink)
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Quote:
Originally Posted by gibbs1984 View Post
What do you mean reserved?
You can only have a certain number of characters per post, so I've taken the first few posts to make sure I can fit everything in at the start of the thread.

Quote:
Originally Posted by Mushhushshu View Post
Cool idea - should be a useful resource.

My suggestions would be a list of known bugs (like the bookmark sort order thing which comes up daily) and also a basic section on rooting.
Yea I need to expand on the rooting section, but first I need to read up on rooting and actually understand it myself. Known bugs is a good idea, I'll have to include that as well.
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Old July 17th, 2010, 04:50 PM   #10 (permalink)
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Quote:
Originally Posted by Phenomenological View Post
You can only have a certain number of characters per post, so I've taken the first few posts to make sure I can fit everything in at the start of the thread.
Oh right, I see, good idea.

I think this should be a sticky.
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Old July 17th, 2010, 04:52 PM   #11 (permalink)
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Quote:
Originally Posted by gibbs1984 View Post
Oh right, I see, good idea.

I think this should be a sticky.
I've already sent a request for that to lekky and he agreed, he suggested I put the reserved posts in first though to make sure nobody replied beforehand. I didn't realise there was a character limit on this forum so hadn't done so.

Edit: Just added a section on SD cards since people ask about them a lot.
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Old July 18th, 2010, 12:51 AM   #12 (permalink)
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My vote for a sticky too.
Thanks.

Suggestion till we get FOYO:
Freeing up memory.

How quickly does reading books and viewing movies drain the battery?

Under cases add Hard and Hard leather. (should be good for a few laughs if nothing else).

Guide to navigating Menu: settings.
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Old July 18th, 2010, 03:35 AM   #13 (permalink)
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Very well written. Thanks.
I suggest adding it to Desire's WIKI.
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Old July 18th, 2010, 04:12 AM   #14 (permalink)
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Updated again. 3,449 words so far!

Quote:
Originally Posted by Shofar View Post
Suggestion till we get FOYO:
Freeing up memory.

How quickly does reading books and viewing movies drain the battery?

Under cases add Hard and Hard leather. (should be good for a few laughs if nothing else).

Guide to navigating Menu: settings.
Thanks for the input, I've added them to my list.

Quote:
Originally Posted by Replay View Post
Very well written. Thanks.
I suggest adding it to Desire's WIKI.
Thanks, and it might be worth adding a link to the thread to the article, but as this is an ongoing, changing project it would be a pain updating it in two places.
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Old July 18th, 2010, 05:18 PM   #15 (permalink)
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This should be stickied ,if kept up to date will become a perfect resource for newbies and others
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Old July 19th, 2010, 03:11 AM   #16 (permalink)
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Quote:
Originally Posted by ukzen View Post
This should be stickied ,if kept up to date will become a perfect resource for newbies and others
It has been stickied!
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Old July 19th, 2010, 03:14 AM   #17 (permalink)
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Good reading!

Maybe add a note about screen protectors and the proximity sensor. They shouldn't overlap.
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Old July 19th, 2010, 07:12 AM   #18 (permalink)
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Nice Work.

Maybe add something regarding the poor resolution contact pics when syncing to google. Maybe a section for Recommended Car Accessories as well.
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Old July 19th, 2010, 08:00 AM   #19 (permalink)
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Great post and thanks for all the info
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Old July 19th, 2010, 08:32 AM   #20 (permalink)
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Thanks for the recommendations all - I'm writing them all down, but it might take me a while to get to a few things!
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Old July 19th, 2010, 01:16 PM   #21 (permalink)
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Looks good...
How about a list of all the unadvertised features (Restart button combination, Enter recovery mode, access service menu).

Thx
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Old July 20th, 2010, 09:53 AM   #22 (permalink)
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With the Power down thing, i have noticed mine powers down quickly if i make sure i do it every morning even if i dont need to.

I believe the longer it is powered on the longer it takes to backup and power down.

just my 2 pennies worth
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Old July 23rd, 2010, 03:46 AM   #23 (permalink)
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On this point-

Quote:
If your phone battery gets so low the phone shuts itself down, DO NOT switch it back on again. Lithium Ion batteries don't like being fully discharged, and it will lower the life span of the unit. If the phone switches itself off due to a low battery, just wait till you can plug it in. The chances are even if you do turn it on it'll shut itself off again before fully starting up.
It's good advice but not that easy to do sometimes, when the phone has turned off there is no way of telling whether it is off completely or just the screen is off. If you press power, even just briefly to check, and the phone is off, then it will try to power up. Is there any way of enabling a longer press to turn on the phone?
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Old July 24th, 2010, 10:21 AM   #24 (permalink)
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Quote:
Originally Posted by Phenomenological View Post

This is a work in progress.
Great post. Good to see all the stuff in one place instead of having to hack through a jungle of comments.

Here's a tip on setting up WiFi at home. OK, it doesn't just apply to Android systems but I've seen lots of grief about it on the various forums and the solution is so simple

If your phone won't connect check whether your home wireless router has the MAC address filter switched on and, if so, add the MAC address of the phone to the Accepted list.
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Old July 29th, 2010, 10:59 AM   #25 (permalink)
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Added a slight update and changed the formatting as per a suggestion.
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Old August 1st, 2010, 09:27 AM   #26 (permalink)
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Quote:
Originally Posted by Markg View Post
On this point-


It's good advice but not that easy to do sometimes, when the phone has turned off there is no way of telling whether it is off completely or just the screen is off. If you press power, even just briefly to check, and the phone is off, then it will try to power up. Is there any way of enabling a longer press to turn on the phone?
No, there is not.

The phone should survive you attempting to turn it on once though (even several attempts), so I wouldn't worry. Just don't keep trying
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Old August 3rd, 2010, 04:04 PM   #27 (permalink)
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Default Where are the answers?

Sorry to be a bit thick, but I love the questions but don't know where to find the answers. Have they been written yet? Are they on 'stickys', and if so how do I find them?

How about a few simple beginners tips, such as, setting up contacts, downloading apps, with a few common and very useful ones eg 3g watchdog etc.

Thanks-this compendium of questions and answers will prove very useful if I can find it.

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Old August 3rd, 2010, 04:06 PM   #28 (permalink)
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Seemingly I've just created a 'sticky'. Haven't got a clue how or why!
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Old August 3rd, 2010, 04:07 PM   #29 (permalink)
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Just click the 'Show' buttons below the questions. Thanks for your suggestions! And you POSTED in a sticky, not created one.
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Old August 3rd, 2010, 04:18 PM   #30 (permalink)
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I feel slightly embarassed now! If I knew how, I would put one of those red faces in this message. Thank you. I didn't click 'show' because my arrow didn't change to a hand as it usually does.

I am about to take out a contract on a Desire and understand from my son that it comes with almost no instructions as to use. A beginner's guide to basics would, I think, prove very useful.

As you can probably tell, I have never had a smartphone before and so everything will be a challenge. I will immediately be keen to download the 3g watchdog to keep an eye on my 500mb of data limit but won't have a clue how to do it. I will also want to do a back up for the phone, if that's possible, before I do anything, so that if I 'mess up' I can plug it into my computer and restore it to its original settings and start again. Is there anywhere at present where I can get this basic information?

Thanks for your help Phenomen...glad you happen to be online at this time!
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Old August 3rd, 2010, 04:41 PM   #31 (permalink)
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The forum is a very helpful community, if you ever need any help just ask! I'd recommend 'Stats' over 3G Watchdog. It monitors 3G usage, but also incoming and outgoing texts and phonecalls, and Wifi use. I'll add a few helpful apps to the encyclopaedia when I get time, maybe tomorrow!
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Old August 4th, 2010, 01:16 AM   #32 (permalink)
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Thanks again Phenom. Could you perhaps include something very basic on creating a back up of my phone when it arrives, on my computer, and also very basic downloading an app, and where to find 'Stats' as I will probably do that straight away? Not getting phone unti mid to late August, so no rush! I have created a contacts box on gmail, in preparation. Will transferring it over be easy? I want to get a large micro SD card to keep it all on.

Thanks again

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Old August 4th, 2010, 06:32 AM   #33 (permalink)
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Hi! I have a few questions regard to the homescreen.

1. How can I set different wallpaper for each homescreen?

2. How can i change the icons and i see some of you got really unique ones, where do u get them?

I am using an unrooted desire with sense UI. it is running Froyo and is unbranded.

Thanks!
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Old August 11th, 2010, 11:27 AM   #34 (permalink)
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Hi,
Very helpful thread, thanks.
I've just got a desire and I have rather fallen for its charms but one thing is bothering me....whenever I go to the market, it asks me to sign in to google. I don't have a google account but can't find how to separate the market from the google sign-in. Any suggestions would be welcomed.
Thanks.
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Old August 11th, 2010, 11:29 AM   #35 (permalink)
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You need to have a google account in order to use the market
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Old August 11th, 2010, 12:44 PM   #36 (permalink)
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You need to have a google account in order to use the market
Thanks for the speedy reply nacatomi.
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Old August 11th, 2010, 08:18 PM   #37 (permalink)
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I wish that there was a section that would explain in, Minute Detail, how to root the HTC Desire for real noobies. I know that there are many treats regarding rooting, but most are a little to vague for us newbies and often refer to phones other than the Desire. I know that some of the experts will frown on this, but please, try to remember.......you were once a newbee.
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Old August 15th, 2010, 05:55 AM   #38 (permalink)
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sorry about this not sure if i am doing this right.But just got a desire and love it but I have question I hope someone might be able to answer please.And here goes should you download an anti virus software for when your on the net.

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Old August 16th, 2010, 01:16 AM   #39 (permalink)
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How about a Camera FAQ, please.
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Old August 17th, 2010, 03:43 PM   #40 (permalink)
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Updated with GPS sections, courtesy of nacatomi.
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Old August 20th, 2010, 05:14 AM   #41 (permalink)
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Will connecting to a WiFi AP completely disable 3G/mobile data? Or do I need to manually disable mobile data whenever I connect to a WiFi network for maximum battery life?
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Old August 22nd, 2010, 07:50 PM   #42 (permalink)
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Thanks a lot guys.. your notes are extremely helpful
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Old August 23rd, 2010, 03:52 AM   #43 (permalink)
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Will connecting to a WiFi AP completely disable 3G/mobile data? Or do I need to manually disable mobile data whenever I connect to a WiFi network for maximum battery life?
Connecting to wi-fi disables mobile data automatically. You only really need to disable connectivity if you're running low on battery life and can't charge for a while - turning off data, wi-fi, GPS etc and simply using 2G for voice calls and text messages can improve battery life.
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Old September 4th, 2010, 03:30 PM   #44 (permalink)
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Originally Posted by 5.5 I use GPS a lot in my car – Is it a good idea to get a car charger?
If it says ‘Charging AC’ then your charger is supplying an amp of current and is sufficient.
Not always. I had a car charger that showed "Charging AC" but supplied insufficient current to keep GPS and Bluetooth going and the phone charged (it was the Maplin Micro 1A adaptor with the middle pins shorted).

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Originally Posted by 5.5 I use GPS a lot in my car – Is it a good idea to get a car charger?
you should invest in the HTC one.
100%. You could chuck aways a lot of cheap chargers before you find one that actually delivers the necessary current.
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Old September 18th, 2010, 10:28 PM   #45 (permalink)
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totally amazing info..

truly greatful for this info..
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Old September 19th, 2010, 03:48 AM   #46 (permalink)
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Default Why is this no longer a sticky?

Why is this great post no longer a sticky???

For the FAQ:
Bluetooth Keyboards for the Desire

producing content on the Desire is VERY slow and difficult for me. I am considering a Bluetooth keyboard and would love to have some advice and reports on using them.

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Shofar
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Old September 19th, 2010, 04:18 AM   #47 (permalink)
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Originally Posted by Shofar View Post
For the FAQ:
Bluetooth Keyboards for the Desire

producing content on the Desire is VERY slow and difficult for me. I am considering a Bluetooth keyboard and would love to have some advice and reports on using them.
If I recall there are plenty of issues with bluetooth keyboards on the desire. Something to do with how HTC sets up the bluetooth software on the phone I think, which implies rooting may allow you to use one. But that's all from memory so it may be utter rubbish. I think there was a thread about them a month or so ago, a search of the forum might turn something up.
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Old September 23rd, 2010, 02:56 AM   #48 (permalink)
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Something to maybe add to the Known Problems.

Calendar App *can* cause massive battery drain

hxxp://forums.hardwarezone.com.sg/showthread.php?t=2792427 (couldn't remember if links were allowed)

I don't take any credit at all for this...I had unbelievable drain...googled around, found this and my battery went from struggling to last 9 hours with moderate use to 24 hours with fairly heavy use.

It seems that the calendar app (not the widget) keeps running and refuses to let the phone sleep properly.

Goto the dialler.. type in:
*#*#4636#*#*

From the menu that appears, go to Battery History, then change the first drop down to be "Partial Wake Usage"

If the calendar app has the largest (and full) bar...you have the issue.

Force stop the calendar storage app in Manage Applications and then relaunch it manually (I don't have to do that as I have the widget running...I just view the widget)

Since then, my battery has been superb
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Old September 23rd, 2010, 12:16 PM   #49 (permalink)
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I understand that BT Voice Calling thru a BT headset is possible now. A FAQ on dealing with those issues would be immensly appreciated.
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Old November 26th, 2010, 02:56 AM   #50 (permalink)
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Anyone here knows the size of Desire's internal storage? Mine shows about 147mb. Was wondering if that is the standard and correct internal storage.
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The HTC Desire is one of the latest high end phone by HTC bringing a huge 3.7" inch high quality AMOLED screen for crystal clear viewing, powered by a 1 GHz Qualcomm Snapdragon processor and runs on, you guessed it, Android. We first heard a... Read More

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