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Old November 25th, 2012, 09:11 AM   #1 (permalink)
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Question New DNA and need some assistance

I got the DNA Friday and I have only encountered one issue so far, I cannot send pictures in my text messages. I keep getting an error stating that my pictures are the wrong format??? Now, this is the most advanced phone I have ever owned and it cant post any image, no matter the format. Someone please direct me to where I can fix this problem. The pictures are in my gallery but cannot be put into a message... i'm lost on this.

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Old November 25th, 2012, 11:28 AM   #2 (permalink)
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Did you try attaching a picture directly from the stock messaging app instead of through the gallery? I just tried that and it worked.
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Old November 25th, 2012, 11:35 AM   #3 (permalink)
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I just tried it, works without issue for me. Sent from the gallery app using the stock Messaging app (which I normally don't use)
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Old November 25th, 2012, 12:51 PM   #4 (permalink)
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Thanks for the replies but yes, I have tried through the messaging app. Still gives me an "unsupported format" error message... Even tried a new messaging app and the same thing. What messaging app do you use if you dont use the standard one?
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Old November 25th, 2012, 01:13 PM   #5 (permalink)
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I use Handcent normally, which also works fine when attaching pics .. I assumed you've rebooted the phone , just to ensure its not some odd 1-off error?
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Old November 25th, 2012, 02:36 PM   #6 (permalink)
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Yep, rebooted. Nothing. Tried Handcent, Nothing. Strange indeed. Well Verizon here I come... crap. Thanks.
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Old November 26th, 2012, 12:07 AM   #7 (permalink)
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Maybe Verizon got your account messed up to where it is blocked or not included with your service.
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HTC has broken the boundaries again with the DROID DNA. This 5-inch behemoth comes to compete directly with the Galaxy Note 2, but what gives it the edge over the popular Samsung device? Well, this guy has a full HD 1080p display. Mix that with a p... Read More



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