Go Back   Android Forums > Android Phones > HTC Droid DNA

test: Reply
 
LinkBack Thread Tools
Old January 4th, 2013, 09:54 PM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Mar 2010
Posts: 51
 
Device(s):
Carrier: Not Provided

Thanks: 20
Thanked 5 Times in 4 Posts
Default Call Quality

Just wondering if anyone is having any issues? I seem to be having an issue with the mic on my DNA. I got my phone on release day and it seems half of the people I talk to complain they can't hear me when they are on the phone with me. I've found that using speakerphone or headphones with an inline mic fixes the issue but this is not always an option. Did I get a phone with a bad mic? Is anybody else having similar issues? Any Suggestions? Thanks in advance...

Advertisements
red arrow is offline  
Reply With Quote
sponsored links
Old January 4th, 2013, 11:24 PM   #2 (permalink)
Member
 
Join Date: Feb 2010
Posts: 268
 
Device(s): HTC DNA
Carrier: Verizon

Thanks: 53
Thanked 83 Times in 24 Posts
Default

Not me. I would exchange it right away.
zenman is offline  
Reply With Quote
The Following User Says Thank You to zenman For This Useful Post:
red arrow (January 19th, 2013)
Old January 5th, 2013, 02:38 AM   #3 (permalink)
Member
 
82nd Airborne's Avatar
 
Join Date: Apr 2011
Location: New England
Gender: Male
Posts: 104
 
Device(s): HTC Droid DNA, HTC Thunderbolt (retired), Blackberry Bold 2 (retired), Blackberry Curve (retired)
Carrier: Verizon

Thanks: 13
Thanked 35 Times in 26 Posts
Default

I actually get the exact opposite. People on the other end not only say that it is clear, but also quite loud. Bluetooth also seems to work perfectly.
82nd Airborne is offline  
Reply With Quote
Old January 5th, 2013, 08:29 AM   #4 (permalink)
Member
 
Bearcats's Avatar
 
Join Date: Oct 2012
Location: USA
Posts: 219
 
Device(s): HTC Driod DNA
Carrier: Not Provided

Thanks: 20
Thanked 25 Times in 21 Posts
Default

Quote:
Originally Posted by zenman View Post
Not me. I would exchange it right away.
This. ==^

The DNA is a HUGE upgrade sound quality wise both for mic and ear speaker over my Dinc.
Bearcats is online now  
Reply With Quote
The Following User Says Thank You to Bearcats For This Useful Post:
red arrow (January 19th, 2013)
Old January 19th, 2013, 10:28 AM   #5 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Mar 2010
Posts: 51
 
Device(s):
Carrier: Not Provided

Thanks: 20
Thanked 5 Times in 4 Posts
Unhappy

So I got my replacement phone last week for the issue I had with the mic, CSR at corporate store was great and I had no issues but the replacement was a refurb. Just yesterday I got my first I can't hear you phone call again so I'm thinking the problem may be with me I'm really at a loss here with this thing, I love the phone but I need to be able to talk to people on the damn thing without sounding like an idiot If I continue to have issues I may just have to sell the thing, which sucks balls because there are no other phones on Verizon that I'm even interested in. On a side note after getting the replacement phone and setting it up with my go to apps I can no longer find ESPN scorecenter in the play store? I've tried a couple other similar apps and didn't care for them, anybody out there know what happened to scorecenter?
red arrow is offline  
Reply With Quote
Old January 19th, 2013, 10:43 AM   #6 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Mar 2010
Posts: 51
 
Device(s):
Carrier: Not Provided

Thanks: 20
Thanked 5 Times in 4 Posts
Default

OK, Well I just tried to install score-center from my PC and it says it is not compatible with the DNA. I must have been running an older version on my original DNA?
red arrow is offline  
Reply With Quote
Old January 19th, 2013, 10:48 AM   #7 (permalink)
Junior Member
 
Join Date: Dec 2010
Posts: 72
 
Device(s):
Carrier: Not Provided

Thanks: 11
Thanked 4 Times in 4 Posts
Default

I have had this issue also on my thunderbolt. What I found or at least seems to be is go launcher. I used to use that launcher all the time with no issues but it seems to cause problems now. When you have issues with your phone you should always check apps you have downloaded. Some times they mess up your phone. Even ones that use to work sometimes start causing issues. Just my opinion, at least when I uninstalled the go launcher my problems went away.
__________________
www.zazzel.com/kristadee*
gemmydn is offline  
Reply With Quote
The Following User Says Thank You to gemmydn For This Useful Post:
red arrow (January 19th, 2013)
Old January 19th, 2013, 11:18 AM   #8 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Mar 2010
Posts: 51
 
Device(s):
Carrier: Not Provided

Thanks: 20
Thanked 5 Times in 4 Posts
Default

Quote:
Originally Posted by red arrow View Post
OK, Well I just tried to install score-center from my PC and it says it is not compatible with the DNA. I must have been running an older version on my original DNA?
Just figured this out Side loaded app from XDA seems to be good, now if I can figure this Mic out then i'll be much happier...
red arrow is offline  
Reply With Quote
Old December 6th, 2013, 08:09 AM   #9 (permalink)
Junior Member
 
Join Date: Feb 2011
Posts: 45
 
Device(s): HTC Droid DNA, HTC Droid Incredible
Carrier: Not Provided

Thanks: 8
Thanked 0 Times in 0 Posts
Default

I know this is an old thread but just saw it for the first time. I am on my 3rd DNA and with each one at least half it not more of the people I talk to complain that they cannot hear me well. Never had that complaint with my old Dinc.
Cam501 is offline  
Reply With Quote
Old December 6th, 2013, 09:13 AM   #10 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Mar 2010
Posts: 51
 
Device(s):
Carrier: Not Provided

Thanks: 20
Thanked 5 Times in 4 Posts
Default

I still have my DNA and still have this issue. I too had the Dinc before this and I think part of the issue is with the increased size of the DNA and the placement of the mic. I tend to use my pinky finger to support the bottom of the phone with the DNA and it's easy to cover the mic, this is a possibility but I've had the issue gripping just the sides of the phone. I also noticed that when I have facial hair (beard) the problem is worse. Laying the phone on it's back always seems to help but sometimes speaker phone is not alwaysan o ption. I now will only make important phone calls with ear buds with an in line mic, this really is a pain in the ass. Just 11 more months until I can replace the phone. It really is a shame because everything else is great with it. A couple of other thoughts, I will be leaving Verizon for my next phone, and I need to go back to a phone with expandable memory or something with more than 16gb of memory.
red arrow is offline  
Reply With Quote
sponsored links
Old December 6th, 2013, 02:02 PM   #11 (permalink)
Member
 
Join Date: Jul 2013
Posts: 152
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 17 Times in 13 Posts
Default

could be your case. I have a Trident Aegis series on mine, and it muffles the microphone for people.
Slickyy is offline  
Reply With Quote
Old December 6th, 2013, 02:08 PM   #12 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Mar 2010
Posts: 51
 
Device(s):
Carrier: Not Provided

Thanks: 20
Thanked 5 Times in 4 Posts
Default

I rock my DNA naked, no case, no screen protector since I got my replacement phone in January. No scratches yet, a couple drops but nothing bad.
red arrow is offline  
Reply With Quote
Old December 7th, 2013, 08:11 AM   #13 (permalink)
Junior Member
 
Join Date: Apr 2010
Posts: 87
 
Device(s): HTC DROID DNA, Nexus 10, HTC Rezound, HTC DROID Incredible
Carrier: Verizon

Thanks: 6
Thanked 49 Times in 22 Posts
Default

FWIW I don't use a case and I've never had a complaint about call quality. Quite the opposite, to be honest. Other than making sure your finger/hand/chin aren't covering the mic itself, I'd have to assume something defective with the device.

We've had three DNA's (my wife broke her first one and had to get an insurance replacement) and they have all been stellar in this department.
TrooperThorn is offline  
Reply With Quote
Old December 11th, 2013, 03:33 AM   #14 (permalink)
Member
 
CrackedLCD's Avatar
 
Join Date: Jan 2013
Location: LA (Lower Alabama)
Gender: Male
Posts: 104
 
Device(s): HTC Droid DNA, Samsung Galaxy S Showcase
Carrier: Verizon

Thanks: 8
Thanked 11 Times in 11 Posts
Send a message via AIM to CrackedLCD
Default

I have issues as well, but the person I'm most likely to get a call from also has serious hearing problems.

Speakerphone calls are clearer, but Bluetooth is the worst of all. I think it's due to my Sony BT stereo headset having a poor mic. The best call quality I've found is the wired headset from an old iPhone. I was told that was the clearest of all my options.

I dunno what the issue could be since it doesn't seem to affect everyone, and the speakerphone works well, so it shouldn't be the mic(s). I think there's another one on top of the phone used for noise cancellation (and stereo recording in videos). Maybe it's getting muffled and causing some issues?
CrackedLCD is offline  
Reply With Quote
Old December 13th, 2013, 01:12 PM   #15 (permalink)
Junior Member
 
Join Date: Feb 2011
Posts: 45
 
Device(s): HTC Droid DNA, HTC Droid Incredible
Carrier: Not Provided

Thanks: 8
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Slickyy View Post
could be your case. I have a Trident Aegis series on mine, and it muffles the microphone for people.
I use the Seidio Active case but have had this issue since day 1 with no case.
Cam501 is offline  
Reply With Quote
Reply

HTC DROID DNA
Current Rating:
Rate this Phone:

HTC has broken the boundaries again with the DROID DNA. This 5-inch behemoth comes to compete directly with the Galaxy Note 2, but what gives it the edge over the popular Samsung device? Well, this guy has a full HD 1080p display. Mix that with a p... Read More



Go Back   Android Forums > Android Phones > HTC Droid DNA
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 09:27 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.